HERITAGE BANK NA User Reviews

4.9 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
4.9
Responsiveness
4.9
9 out of 9 rates honored

Consumer Reviews

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(9 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 9 of 9 Reviews
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Bryan
Minnesota

3/8/2017

Very simple

Refi was fast and was great to work with my loan officer.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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W Nelson
Willmar, MN

12/21/2016

Great Experience

Fast, easy and professionally completed mortgage refinance was accomplished with Jeff Asche at Heritage Bank N. A.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Joshua
Luverne MN

10/11/2016

Very Happy wiht Heritage Bank

Jeff Asche was great to work with and he went above and beyond for us in helping us get our financing in line to purchase our lake cabin.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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John Muffley
Houston, Texas

9/29/2016

Experience was great

We bought a lot to build our retirement home on. Then we found a home we liked already built. With our money tied in the lot we bought we thought we would never be able to swing a mortgage for the new property. But Jeff made it possible and since then we actually sold our empty lot.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Henry Jessen
Battle Creek iowa

9/29/2016

very good place to bank at

Very quick turn around it was only a few days and the mortgage rate was very low compared to other

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Jeremy
Luverne

9/29/2016

Absolutely amazing service

I am so happy I stayed with heritage. Jeff did an amazing job!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Kyle Denzer
Fridley, MN

7/5/2016

Great customer service and responsivness

I contacted Heritage Bank after seeing there rates on bankrate. The initial phone conversation was pleasant and took only minutes. From there I was able to upload all my paperwork online. When requesting for pre-approvals I always received them that day or if it was after business hours early the...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Mike605
Sioux Falls, SD, United States

3/3/2016

Great customer service and online features!

I had a great experience getting my mortgage through Heritage. I was able to upload all my paperwork online through my computerized my own time - very convenient!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
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Fan of Heritage Bank
Hawick, MN

10/17/2016

Easy to connect

I loved how easy it was to connect with Heritage Bank whether by phone, online or in person. I only had time to focus on my application after the kids went to bed and the online application process really allowed me the opportunity to keep things moving forward.

Knowledge
5.0
Level of service
5.0
Professionalism
4.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes