Epic Funding User Reviews

4.9 reviews
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97% recommended

Customer Service Rating

Knowledge
4.9
Level of service
4.9
Professionalism
4.8
Responsiveness
4.9
95 out of 97 rates honored

Consumer Reviews

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(97 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 97 Reviews
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M.J.
Alexandria

2/7/2020

Easy, Successful Refinance

They were speedy in responding to my various questions, and we closed in under 3 weeks. Very competitive rates, and customized the loan to match my personal requirements. Quite professional and knowledgeable. Thanks Epic.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Charlie
Chesapeake, VA

12/5/2019

Closed less than 3 weeks. Great Rate and Service.

I worked with Krystal and Lily, and they were very professional, responsive and thorough. From Application to Closing 3 weeks passed for our Refi. Great rate and price. Highly recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Sarah
Tallahassee, Florida

11/28/2019

Quick process with Excellent service

Highly recommend Epic Funding. The entire process was less than 3 weeks. The level of service was the best I have ever received during a purchase or refinance. Great rates and very affordable.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jason
Florida

11/26/2019

Low cost and pain free

I just closed a loan through Epic. They were reasonable with their paperwork requirements unlike others I've applied with. They were responsive, helpful, and willing to take the time to break down the costs. They stayed on top of the loan throughout the entire process. And of course, their rates/fee...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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AG
NoVA

11/22/2019

Great experience!

Lily was very helpful and incredibly responsive during the whole process. I appreciate all the attention to detail that the team made to process my refi!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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B in Virginia
Virginia

10/29/2019

Exceptional Service!

I've done two mortgages with Epic and both were outstanding experiences. First, you can't beat their rates and pricing package. Second, their customer service is outstanding. Willing to talk about rates and packages, work up different options, and fast responses no matter the time of day. Paul m...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ak
32259

10/29/2019

Excellent service

They gave me a good deal. They are very responsible and patient. I have done all my refinances with them. Very Proffesional.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Evgen
Herndon, VA

7/23/2019

It's perfect

We closed in under 3 weeks with blazing fast handling. Appraisal happened next day after signing an offer! I had never expect the process to be so easy and simple.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bharat Shirule
Miami Florida

7/5/2019

Great and Awesome Experiance

Excellent and Prompt Service. I found cheapest Interest rate for the mortgage. Very professional and best service.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
No
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The Todd
Florida

10/25/2018

Quick to follow up

While I am still waiting on a contract for a my house, EPIC funding has been great in keeping in touch with me and making sure everything is in place for me to get through the process when I need them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes