Oregon Mutual Insurance Review 2021: Home and Car

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Insurance companies are plentiful all over the country, and even though the larger insurers are more widely available, people sometimes prefer a smaller company with more personal service. If you’re in the Pacific Northwest region and looking for a lesser-known but trusted insurance provider, Oregon Mutual Insurance may be one to consider.

As the name suggests, the company was founded in Oregon in 1894, but now offers auto, home and business insurance in the states of California, Idaho and Washington as well. It is one of the oldest mutual insurance providers in the U.S. and sells auto and home insurance policies through independent agents.

Oregon Mutual Car Insurance

For a company of its size, Oregon Mutual offers an impressive car insurance policy. If you’re a resident of any of the four states where it operates, you can look into Oregon Mutual’s auto insurance program called Custom Shield. Besides the basic coverage, there are plenty of add-ons and discounts that are commonly-associated with bigger companies.

Types of coverage

Oregon Mutual offers the following coverage options for car insurance.

  • Liability coverage
  • Personal Injury Protection
  • Comprehensive and Collision coverage
  • Property Damage
  • Accident Forgiveness
  • Underinsured and Uninsured Motorist Protection
  • Diminishing Deductible
  • Roadside Assistance and Towing
  • Vehicle Upgrade
  • Pet injury coverage
  • Child safety seat replacement

Cost of Oregon Mutual Car Insurance

The premiums you pay for car insurance either monthly or annually varies from one region to another because insurance is state-regulated. Prices also differ considerably among providers based on the type and age of the vehicle, your location and driving record and the kind of coverage you choose, among other factors.

The following table indicates the average annual minimum and full coverage rates from Oregon Mutual car insurance.

Minimum Coverage Full Coverage
$359 $810

Quadrant Information Services, 2020

The national average annual rate for full coverage car insurance is $1,738. In comparison, Oregon Mutual offers the same at $810, which is less than half that cost.

Discounts

The discounts offered by Oregon Mutual are as diverse as its coverages. These include:

  • Defensive Driver
  • Anti Theft Devices
  • Advanced Quote
  • Family
  • Loyalty
  • Low Mileage
  • Military Deployment
  • Package
  • Legacy

Oregon Mutual Home Insurance

If you own a single-family house, a condo or live in a rented place, Oregon Mutual has you covered with its home insurance program. Compared to its car insurance plans, the home insurance program is fairly standard and has fewer discounts.

Types of coverage

Oregon Mutual home insurance offers the following coverage options:

  • Dwelling
  • Personal Property
  • Personal Liability
  • Additional Living Expenses

Optional coverages include:

  • Jewelry and valuables coverage
  • Mortgage protection
  • Identity fraud protection
  • Water and sewer backup

Discounts

Information regarding discounts on homeowners insurance is limited, aside from a brief mention of a home and auto insurance bundle and raising the deductible for a lower premium. Since Oregon Mutual sells its policies through agents, a phone call is the best way to find more information about plans and discounts. Don’t forget to ask about common home insurance discounts for safety features, new construction and weather-resistant materials.

Reasons Why Oregon Mutual is a Great Option

When it comes to insurance of any kind, people typically seek a trusted company that has stood the test of time. Oregon Mutual has been in business for over 125 years, and as one of the oldest policyholder-owned companies this side of the Mississippi, it has established a niche position in the crowded industry. If you reside in any of the four states that it serves, Oregon Mutual is worth considering for the following reasons:

  • Small customer pool: If you want to be more than a number, then a smaller company with a limited customer pool is a good choice. With local agents to work with directly, you will likely receive more personalized service.
  • Regional business: Unlike larger corporations, small businesses depend and thrive on the patronage of their customers. By supporting a regional company like Oregon Mutual, you will also be benefiting the community.
  • Impressive coverage and discounts: When you purchase a car insurance policy from Oregon Mutual, you get the types of coverage and discounts normally associated with a big name insurer.
  • Low rates: Oregon Mutual has some of the cheapest average rates on the market, far lower than the national average for car and home insurance.

Oregon Mutual Ratings, Reviews, Customer Satisfaction and Complaints

Credible third-party ratings are always important when choosing an insurance provider. Oregon Mutual is not a nationwide insurer and therefore is unrated by J.D. Power, one of the most trusted data analytics companies in the U.S. However, the company has only 3 complaints registered with the National Association of Insurance Commissioners (NAIC).

AM Best ranks insurance companies based on their financial strength, and Oregon Mutual has consistently scored an A- (Excellent) since 1990. On the NAIC complaint index, the company scores 0.67, less than the median of 1, an indicator of lower-than-average consumer complaints.

Company Rating
J.D. Power
AM Best A- (Excellent)
NAIC 0.67

Additional Policies Offered by Oregon Mutual

Apart from car and home insurance, Oregon Mutual also sells business, winery and farm insurance. Some of the coverages offered are:

  • Property and liability
  • Cyber-crime and data loss
  • Business auto accidents
  • Fraud, embezzlement, extortion
  • Equipment Breakdown
  • Horticulture
  • Berry Farms
  • Orchards
  • Vineyards
  • Cattle and Livestock

Frequently Asked Questions

What is the best auto insurance company?

Insurance is state-regulated and prices differ across regions, companies and individual customers. However, the best car insurance companies in the country are typically those that have established their position and reputation by offering the most competitive rates, superior customer service and the most diverse coverage options.

What is the best home insurance company?

Although home insurance isn’t legally mandatory, it is necessary to cover your house against sudden and unforeseen expenses. The best home insurance companies are known to provide nationwide coverage and rates competitive according to location, but your choice of insurer will depend on where you reside, your coverage needs and budget.

How does Oregon Mutual Insurance process claims?

There is a 24/7 toll-free helpline that customers can call to report a claim. The company does not provide any information about the process of handling claims.

Written by
Cynthia Widmayer
Insurance Contributor
Cynthia Widmayer has over two years of experience as a personal finance writer. She covers home, car and life insurance products for Bankrate, the Simple Dollar, and Coverage.com, among others.