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Clearcover insurance review 2023

Updated Aug 03, 2023

At a glance

3.5
Rating: 3.5 stars out of 5
Bankrate Score
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Auto

Rating: 3.5 stars out of 5

3.5

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Cost & ratings

Rating: 3.5 stars out of 5

3.5

Coverage

Rating: 3 stars out of 5

3.0

Support

Rating: 4.4 stars out of 5

4.4

About Bankrate Score

Bottom Line

Policyholders who want to save money on their car insurance and who value a user-friendly digital experience might consider Clearcover as their company of choice.

Pros
  • Fast claims payments

  • 24/7 support through the app

Cons
  • Only available in 20 states

  • No in-person agencies

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Clearcover car insurance

According to Bankrate’s analysis of Clearcover, drivers who want to save money on their car insurance premiums and who value a digital experience might find it useful to consider Clearcover.

A relative newcomer to the insurance scene, Clearcover uses AI technology to streamline auto insurance tasks and save customers money in the process. The company earned a 3.5 Bankrate Score for its auto coverage, which indicates that it offers an innovative product and has strong digital tools. However,  the less-than-national availability and its poor third-party satisfaction ratings held it back from a higher ranking. 

When it comes to car insurance coverage options, Clearcover offers the typical options, including liability, comprehensive, collision, uninsured and underinsured motorist, and medical/personal injury protection. It offers a few types of optional coverage as well, including alternate transportation coverage, which covers the cost of renting a car, taking public transportation, or using a rideshare app if your vehicle is in the shop. 

Clearcover may be one of the best insurance companies if you are looking for a new and innovative carrier, but it is only available in 20 states. However, the company says it will be expanding into more states in the future.

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Insurance Disclosure

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

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Pros and cons of Clearcover car insurance

Clearcover may offer affordable car insurance options to tech-savvy policyholders. While it may be a good option for some drivers, it’s still worth considering the possible pros and cons of using Clearcover to insure your vehicle.

PROS

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    Discount opportunities available

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    Robust digital app

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    Claims paid quickly

CONS

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    Policyholders need a smartphone

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    Only available in 20 states

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    No policy-bundling available

Clearcover car insurance cost

Average rate data for Clearcover is not available. However, the average cost of car insurance nationwide is $2,014 per year for full coverage, according to Bankrate’s analysis of average premium data from Quadrant Information Services. The average cost of minimum coverage car insurance is $622 per year.

It’s important to remember, though, that rates can vary significantly based on a number of personal factors, like the make and model of your vehicle, your driving record and your ZIP code, in addition to other factors. As such, it’s likely that your rate will differ from the average national cost of car insurance.

Clearcover car insurance discounts

Clearcover claims to bundle its discounts into premium quotes automatically. The website states that costs are lower if drivers have certain vehicle safety features and clean driving records. The company also states that there are discounts for drivers who pay their premium in full and agree to receive documents electronically. The company does offer a military discount for active members of the armed services, which is up to 25 percent in Louisiana and up to 15 percent in all other states.

Clearcover car tools and benefits

One of Clearcover's initiatives is Car Care, which gives policyholders up to 40 percent off at more than 23,000 maintenance shops throughout the U.S. Using the Clearcover app, drivers can compare the prices for service at nearby shops and book appointments online instantly. Car Care also allows drivers to track auto maintenance and access a network of expert mechanics to troubleshoot common problems.

Car Care is currently managed through Clearcover's partnership with CarAdvise and is only available in Ohio, Pennsylvania, Arizona and Utah. Those in other states can email carcare@clearcover.com to be notified when it becomes available in their state.

Clearcover home insurance

Clearcover sells only car insurance, but it partners with Hippo Insurance to offer homeowners insurance. Hippo, like Clearcover, offers a primarily app-based insurance experience, with several discounts available to bring premium costs down. You can get a free online quote with Hippo if you wish to start the process of purchasing a policy.

Note, however, that your insurance is with Hippo, not Clearcover. There is no bundling discount, and all matters pertaining to your homeowners insurance will be handled by Hippo.

Clearcover life insurance

Clearcover does not offer life insurance policies to customers.

Clearcover customer satisfaction

Third-party ratings from organizations such as J.D. Power, AM Best, S&P and NAIC can help potential policyholders gain more insight into how strong an insurance company is in terms of overall customer satisfaction and financial strength. By reviewing these ratings and rankings, it may help you to determine the best insurance company options for your needs.

Clearcover auto satisfaction

Clearcover was not included in the J.D. Power customer satisfaction rankings for 2022. However, the NAIC Complaint Index for Clearcover’s private passenger auto product is higher than average at 1.97 indicating that the company has had more than the typical number of complaints. 

How to file a claim with Clearcover

Filing a claim is easy if you have the Clearcover app. Here's how to do it:

  • Open the Clearcover app and choose “File a Claim.”
  • Answer a few questions about your accident and upload pictures of the damage.
  • Track the progress of your claim on the app.

The company says it pays most claims in less than a week, and simple claims may be paid the same day they are submitted.

Clearcover availability

Although it is in the process of expanding, Clearcover is currently available only in the following states:

  • Alabama
  • Arizona
  • California
  • Georgia
  • Illinois
  • Indiana
  • Kentucky
  • Louisiana
  • Maryland
  • Mississippi
  • Missouri
  • Nebraska
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Texas
  • Utah
  • Virginia
  • West Virginia
  • Wisconsin

Other Clearcover perks worth considering

Clearcover's highly-rated app is central to its services, allowing you to access 24/7 support, file claims and access to all your insurance documents.

Clearcover corporate sustainability

Clearcover gives back to the community through its "Inspired Underdogs" program, which offers $10,000 scholarships to collegiate athletes who have overcome obstacles with courage and tenacity.

Not sure if Clearcover is right for you?

It can be a challenge to find the insurance company to fit your unique circumstances. If you're not sure that Clearcover is the right fit, it may be worth considering these alternatives:

Clearcover vs. Lemonade

Lemonade offers an easy-to-use app driven by artificial intelligence that allows you to manage your policy digitally. In addition to auto insurance, Lemonade offers home, renters, condo, pet and life insurance, making it more of a potential one-stop shop than Clearcover. In addition, Lemonade is a Certified B Corporation, and the company's Giveback program donates excess premiums to charities that policyholders can choose to support.

Learn more: Lemonade insurance review

Clearcover vs. State Farm

State Farm is the largest writer of auto insurance in the country and a well-known name in the insurance business. It offers a network of local agents who work one-on-one with policyholders, and it has an excellent reputation for top-notch customer service. In contrast, Clearcover relies on its digital experience almost exclusively.

Learn more: State Farm insurance review

Clearcover vs. Root

Root may be worth a look as a choice for careful drivers. This insurance company requires all potential policyholders to complete a test drive, via a mobile app, in order to be offered an insurance quote. Your rates are based entirely on how well you drive, as tracked by Root’s advanced mobile app. Like Clearcover, it relies heavily on its digital experience, and it folds discounts into the premium cost as opposed to listing them separately. Unlike Clearcover, it offers home and renters insurance to drivers insured with Root car insurance.

Learn more: Root Insurance review

Is Clearcover a good insurance company?

Clearcover aims to improve on industry processes through the use of technology and relies heavily on AI and its insurance app. If you'd prefer to manage your policy digitally, Clearcover might be a good choice for you. The company earned a 3.5 Bankrate Score for its auto insurance, which indicates that it may be worth considering, although you’ll need to be comfortable managing your policy on your smartphone. If you are, Clearcover is likely worth a look.

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Methodology

Bankrate Scores

Our 2023 Bankrate Score considers variables our insurance editorial team determined impacts policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories. 

Like our previous Bankrate Scores, each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. This year, our 2023 scoring model provides a more comprehensive view, indicating when companies excel across several key areas and better highlighting where they fall short.

  • Tier 1 (Cost & ratings): To determine how well auto and home insurance companies satisfy these priorities, 2023 quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best and the NAIC, were analyzed.
  • Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
  • Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored a company’s corporate sustainability efforts.

Tier scores are unweighted to show the company's true score in each category out of a possible five points.

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Written by
Mary Van Keuren
Contributor, Insurance

Mary Van Keuren has written for insurance domains such as Bankrate, Coverage.com, and The Simple Dollar for the past five years, specializing in home and auto insurance. She has also written extensively for consumer websites including Reviews.com and Slumber Yard. Prior to that, she worked as a writer in academia for several decades.

Edited by Editor, Credit Cards