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Safety insurance review 2024

Updated Nov 26, 2024
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have licensed insurance professionals on staff who have spent a combined 47 years in the auto, home and life insurance industries. While we adhere to strict ,this post may contain references to products from our partners. Here's an explanation of .Our content is backed by Coverage.com, LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

4.1
Rating: 4.1 stars out of 5
Bankrate Score
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Auto

Rating: 4.1 stars out of 5

4.1

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Cost & ratings

Rating: 4.7 stars out of 5

4.7

Coverage

Rating: 3.5 stars out of 5

3.5

Support

Rating: 3.4 stars out of 5

3.4

About Bankrate Score

Bankrate's take

Safety Insurance has received local and national recognition for its insurance technology, financial strength and company performance. Policies are only available in Maine, Massachusetts and New Hampshire, though, and discounts may be more limited than with larger carriers.

  • Strong Customer Service Recognition with the 2024 Deep Customer Connections Ease in Business Award
  • A (Excellent) financial strength rating from AM Best
  • Safety Shield packages for auto insurance with endorsements like emergency towing and accident forgiveness
  • Four home insurance packages with endorsements for replacement cost and sewer/water backup
  • Local agents in Maine, Massachusetts and New Hampshire offering tailored regional expertise

New

What’s new with Safety?
  • September 2023: The company’s customer service track record was acknowledged, when the company was given the 2024 Deep Customer Connections Ease in Business Award.
  • June 2023: Safety announced it will begin updating its customer service platform with the goal of offering instant claims payment through One Inc. One Inc will provide policyholders the option of receiving claims payouts through payment platforms like PayPal and Venmo.
  • December 2022: Safety finalized its acquisition of Northeast/Metrowest Insurance Agency after announcing plans to acquire the company in October 2022. This purchase absorbed the assets and operations of Northeast and Metrowest Insurance but left the company as a separate business.

Safety car insurance review

Our Safety Insurance review found that the company’s car insurance could be a good fit for Maine, Massachusetts and New Hampshire drivers who want the convenience of having a pre-built car insurance package. A big draw to Safety car insurance is its Safety Shield package, which includes additional coverage options like emergency towing, roadside assistance and more.

The package options differ slightly depending on the state. In Massachusetts, drivers may also purchase an expanded Safety Shield Plus to include accident forgiveness, expanded personal effects coverage, pet coverage, seat belt coverage and bail bonds coverage. Each package also comes with its own cost, so it might be helpful to request an auto insurance quote to see how much the additional coverage options might be.

Pros and cons of Safety car insurance

Safety car insurance could be a good choice for some, but no company is perfect. Here are some of the pros and cons of Safety’s car insurance product:

Green circle with a checkmark inside

Pros

  • Safety Shield makes adding endorsements easy
  • Mobile app allows policyholders digital access to their coverage
  • Local agents available
Red circle with an X inside

Cons

  • Only available in three states
  • Discounts are limited
  • No online quotes
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Safety car insurance cost

Although average rates can help you get an idea of what you might pay for Safety car insurance, they are not available for 2024. Based on 2023 rates we analyzed from Quadrant Information Services, policyholders with Safety have historically paid below the national average, which, for 2024, is currently $2,458 per year for full coverage or $678 per year for minimum coverage. The best way to determine the exact rates you would pay is by requesting a quote from Safety.

Safety customer satisfaction

Interpreting third-party ratings can be helpful when evaluating auto insurance companies. These ratings often reflect customer satisfaction, claims handling and financial stability. Although Safety Insurance is not featured in the 2023 U.S. Auto Claims Satisfaction Study, it is important to consider other available ratings. Safety Insurance did rank above average in the New England region of the 2024 J.D. Power Auto Insurance Study with a score of 663. Additionally, the company holds an A (Excellent) financial strength rating from AM Best, indicating its historical ability to pay claims reliably.

Safety auto insurance customer complaints

The National Association of Insurance Commissioners (NAIC) collects complaints filed against insurance companies and translates them into complaint indexes based on each carrier's market share. The baseline for NAIC company complaints is 1.0, with an index above 1.0 indicating more complaints than expected based on a carrier's size and vice versa. Over the past three years, Safety Insurance has shown remarkably low complaint index scores for its auto products.

Safety car insurance discounts

One of the ways to potentially save on car insurance is by taking advantage of the discounts you qualify for. Safety doesn’t offer as many discounts as some competitors, but there are a few ways you might save. Discount offerings vary by state, but here are a few that are offered in all three states:

  • Multi-policy discount: Insuring your home, apartment, rental house, business or other products with Safety could earn you a discount on your auto insurance.
  • Student discounts: Safety offers a good student discount and student away at school discount for young drivers.
  • Loyalty discount: By staying with Safety for continuous years, you could receive up to a 4 percent discount off your auto insurance.
  • E-customer discount: If you opt to manage your policy online instead of getting paper statements, you might be able to lower your car insurance rate.
  • Early issuance discount: If you’re looking to switch insurance carriers, shopping in advance can save you up to 11 percent with Safety.
  • Safe driver discounts: Various safe driver discounts, including a telematics program, may save you between 5 and 24 percent on your policy with Safety.
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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Get personalized auto insurance quotes

Answering a few quick questions to check your availability with Safety
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This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Safety home insurance review

Safety home insurance is available in Maine, Massachusetts and New Hampshire and offers coverage for single-family homes as well as condominiums and apartments. The company offers standard coverage and has several endorsements available for added protection. This includes four packages with pre-selected endorsements: Safety Select, Safety Supreme, Supreme Plus and Safety Complete package. Each one comes with its own features and increased limits, but shared coverage options include replacement cost, sewer/water backup and increased liability amounts.

Pros and cons of Safety home insurance

Just like with its auto insurance, Safety home insurance has perks and drawbacks. When you are comparing home insurance quotes and looking for the best home insurance company for your needs, understanding each carrier’s strengths and weaknesses can be helpful.

Green circle with a checkmark inside

Pros

  • Offers four coverage packages to simplify the shopping process
  • Local agents are likely familiar with the unique needs of New England homeowners
  • Online resource center offers helpful guides for homeowners
Red circle with an X inside

Cons

  • Only available in three states
  • Home Cyber Protection is not offered in Maine
  • Fewer discounts than many competitors
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Safety home insurance cost

The national average cost of homeowners insurance is $2,304 per year for a home with $300,000 in dwelling coverage. The table below shows Safety’s average premiums across a range of dwelling limits, but keep in mind that your rates will vary based on your unique combination of rating factors.

$150K dwelling
Safety average premium
$1,122
National average premium
$1,406
$300K dwelling
Safety average premium
$1,300
National average premium
$2,304
$350K dwelling
Safety average premium
$1,405
National average premium
$2,571
$450K dwelling
Safety average premium
$1,693
National average premium
$3,118
$750K dwelling
Safety average premium
$2,814
National average premium
$4,549
*All rates displayed are average annual rates.

Compare Safety homeowners insurance rates

Homeowners insurance rates can vary significantly based on various factors such as location, home value and coverage limits. Generally, Safety Insurance offers homeowners insurance rates that are typically lower than the national average and many larger insurance carriers. This affordability can make Safety a competitive option for homeowners looking for cost-effective coverage.

$1,300
- $1,004
$1,984
- $320
$2,289
- $15
$1,451
- $853
$2,448
+ $144
$1,772
- $532
$3,567
+ $1,263
$1,698
- $606
$2,485
+ $181
$1,871
- $433
$1,772
- $532
$3,567
+ $1,263
$1,698
- $606
$2,485
+ $181
$1,871
- $433

Safety customer satisfaction

Understanding third-party ratings for home insurance can help gauge an insurance company's overall satisfaction level and reliability. While Safety Insurance is not included in the 2024 J.D. Power U.S. Property Claims Satisfaction Study, it still holds an A (Excellent) financial strength rating from AM Best, which indicates its strong historical ability to pay claims. Although third-party ratings are limited for Safety's home insurance, these available ratings suggest a reliable performance in financial stability.

Safety home insurance customer complaints

The NAIC Homeowners Complaint Index provides a useful metric for understanding how often policyholders file complaints against their insurance companies. A score of 1.00 represents the industry average; scores below 1.00 indicate fewer complaints than expected for a company of its size, while scores above 1.00 indicate more complaints than expected. Safety Insurance has consistently performed well in this area. The scores below suggest that Safety Insurance receives fewer complaints than the industry average, indicating a relatively high level of customer satisfaction with its home insurance products.

Safety home insurance discounts

Similar to its auto insurance, Safety’s discount selections and details vary from state to state. Some key discount opportunities that may help you find cheaper home insurance include:

  • New home credit discount: Whether you live in Maine, Massachusetts or New Hampshire, Safety may add a credit of up to 18 percent to your home insurance if it is a brand new home.
  • Customer loyalty credit discount: In Maine and New Hampshire, you could earn a credit of up to 16 percent off your homeowners insurance policy
  • Multi-policy discount: If your personal auto insurance is with Safety, you could earn up to a 20 percent discount on your homeowners insurance. This applies to all three states.
  • Fire and burglar alarm discount: While the eligibility guidelines and discount levels for this vary by state, you might lower your Safety home insurance premium if you have fire and burglar alarms in your home.
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Get personalized home insurance quotes

Answering a few quick questions to check your availability with Safety

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Your information is kept secure

Powered by Coverage.com (NPN: 19966249)

Advertising disclosure
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Compare Safety with other insurers

Finding the best insurance company for your needs can often involve shopping around and comparing providers. If you’re interested in Safety, you may want to compare quotes from these similar carriers.

Badge Icon Featured

Safety

Safety
Rating: 4.1 stars out of 5
4.1
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Cost & ratings

Rating: 4.7 stars out of 5
4.7

Coverage

Rating: 3.5 stars out of 5
3.5

Support

Rating: 3.4 stars out of 5
3.4

The Hanover

The Hanover
Rating: 3.5 stars out of 5
3.5
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Cost & ratings

Rating: 3.4 stars out of 5
3.4

Coverage

Rating: 3.7 stars out of 5
3.7

Support

Rating: 3.7 stars out of 5
3.7

Vermont Mutual

Vermont Mutual
Not scored
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OVERVIEW
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The Hanover is a bigger company than Safety, providing coverage in 20 states — including Maine, Massachusetts and New Hampshire. The company could be a particularly good choice for clients with high-value homes, but its average rates are considerably higher than Safety's.
Vermont Mutual is another regional New England-based carrier, but it offers coverage in a few more states than Safety. Vermont Mutual’s mobile tools are fairly sparse, but it also has very low average home and auto rates.
STANDOUT FEATURES
Info Icon
Loan Icon
Offers unique endorsements
Badge Icon
A (Excellent) from AM Best
Congrats Icon
Low customer complaints
Dollar Coin Icon
Offers competitive rates
Briefcase Icon
Local agents
Congrats Icon
Low NAIC Complaint Index
AVG FULL COV. AUTO RATE
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$3,865 $1,809
J.D. POWER AUTO SCORE
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Not Scored Not Scored
AVG HOME RATE
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$3,159 $827
J.D. POWER HOME SCORE
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Not Scored Not Scored
AM BEST RATING
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A(Excellent) Not Scored
Bankrate logo

Why you can trust Bankrate

Read our full methodology

Our insurance editorial team includes licensed agents with decades of combined experience, and we used our intimate knowledge of the industry to conduct this in-depth Safety insurance review.

46

years of industry expertise

122

carriers reviewed

34.5K

ZIP codes examined

1.2M

quotes analyzed

Is Safety a good insurance company?

Safety might be a good company if you are looking for fairly standard coverage and you live in Maine, Massachusetts or New Hampshire. The company’s low rates and giveback programs are impressive given its size, but coverage offerings and discounts don’t particularly stand out when compared to its competitors. Additionally, Safety doesn’t have many third-party reviews, which makes it difficult to assess the overall level of service satisfaction. If you’re interested in Safety, comparing quotes from a few other carriers may help you decide if the company is right for you.

What are real-life customers saying about Safety?

To provide a clearer picture of the customer experience with Safety Insurance, we have sourced real-life takes from a regional Yelp page. Since Safety caters to a niche area of the U.S., reviews can be few and far between. However, the Yelp page offers valuable insights from over 100 reviews, reflecting customers' experiences with Safety's services, claims process and customer support. Below is some varying feedback from several customers:

Yelp User 1*
Aug 21, 2014
Is Safety insurance reliable?
“Reading some of the other (negative) reviews gave me pause. But I must say, I had a positive experience with Safety Insurance. I have a Homeowner's policy with Safety and this past winter, the water pipes in my home froze while I was away. When I returned home, I discovered a water fall rushing from my upstairs bathroom, flowing through the upstairs floor, cascading into my downstairs kitchen. A water supply pipe to my upstairs bath had burst and flooded the house. The water may well have been running for days. A large portion of my small house was essentially wrecked. There wasn't a room that was untouched. It was truly a disaster. Reconstruction took nearly 5 months. However, Safety was there for me. They investigated the claim and the underlying cause -- which was traced to a faulty switch in my furnace. They appraised the damage and paid the full cost of replacement -- which was substantial. At the end of the day, reconstruction and temporary living costs approached six figures! Throughout the ordeal, my claims representative was patient, professional and responsive. I admit, there were some nervous moments early on, while I awaited the results of the claim investigation, but in the end, Safety came through and fulfilled their commitment.”
via Yelp
Yelp User 2*
Jun 6, 2023
Excels and lacks in certain areas
“We switched to safety insurance a few years ago through our agent. In some aspects, they have been very good. We had a terrible problem with our basement, flooding, tree roots blocking the drain. It was very expensive. We have been trying to reach the claims adjuster for weeks now and she doesn't answer her phone, We've left countless voicemails and she doesn't call back.”
via Yelp
Yelp User 3*
Mar 30, 2024
Failed me when I needed them most
“Scammers! They refused to pay for a repair due to rodent wire damage to my vehicle for which I paid $3,000 to Sullivan Tire in Boston. They and their ‘appraisal’ company teamed up to say that all the resulting car issues were not from the wire damage to the vehicle and denied my claim only paying me over $600 after a $500 deductible. Stay away from Safety, I have been an accident-free customer for several decades and I have paid 10s of thousands of dollars in insurance to them and never had any accident claims during all those years and now that I needed them, they failed me miserably. I will cancel my policy as soon as the end of the current one. STAY AWAY FROM THIS SAFETY INSURANCE. I have been a loyal customer, for what???”
via Yelp
Yelp User 4*
Mar 7, 2015
Reliable claims process, but hard-to-reach adjusters
“I've used Safety since 2004 or so, my girlfriend and I both have auto policies with them and a homeowner's policy. I've had to use the auto policy two times, and the claims were processed without issue. I will say the adjuster was difficult to reach but the body shop got paid, my vehicle was fully repaired in a timely manner so I have nothing really bad to say. Thankfully, I haven't had to use the homeowner's policy. My brother has used them for a homeowner's claim and there were no problems.”
via Yelp

*The quotes and citations included on this page have been verified by our editorial team and are accurate as of the posting date. Outlinked content may contain views and opinions that do not reflect the views and opinions of Bankrate.

Safety company details

Here are a few ways to get in contact with Safety and the company's various departments:

  • Service and claims: 1-800-951-2100
  • Outside of MA and NH: 1-617-951-0600
  • More information available at Safetyinsurance.com
  • Corporate headquarters:
    • Safety Insurance Company
      20 Custom House Street
      Boston, MA 02110
  • Claims:
    • Safety Insurance Company
      P.O. Box 55098
      Boston, MA 02205-5098
  • Payments:
    • Safety Insurance Company
      PO Box 371312
      Pittsburgh, PA 15250-7312
  • Overnight payments:
    • Safety Insurance Company
      Premium Accounting Dept. PAC-12
      20 Custom House St
      Boston, MA 02110

State availability

Safety insurance is only available in Massachusetts, New Hampshire and Maine.

Safety tools and benefits

Home and auto insurance aren’t the only insurance products Safety offers. The company also offers the following policy types and tools:

  • Personal umbrella insurance: Individuals who want to extend the liability on their auto and homeowners policy can do so with an umbrella policy.
  • Dwelling fire coverage: This coverage is available to non-owner-occupied residential properties, with either single-family or two-family occupancy.
  • Commercial auto: If you have a vehicle that you use for business, you may need a commercial auto insurance policy to cover your needs and risk.
  • Business owners insurance: This type of insurance from Safety is intended for small and medium-sized businesses, such as commercial owners of apartments and condominiums, stores, restaurants and more.
  • Resource center: The Safety Insurance resource center features helpful articles on common insurance topics and risk mitigation.
  • VIP Claims Centers: These centers are part of Safety's VIP Repair Program. Policyholders can drop their vehicle off following a covered claim and Safety will arrange the necessary repairs and make a rental vehicle available if requested.

Frequently asked questions about Safety

Methodology

Auto

Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and coverage levels:

User Icon
40 year old
Single male and female driver
Logo for Brand name
2022 Toyota Camry
Primary vehicle
Credit Good Icon
Good credit score
Auto Insurance Guide Icon
Clean driving record
Briefcase Icon
Commutes 5 days

Bodily injury liability

$100,000 per person
$300,000 per accident

Property damage liability

$50,000 per accident

Personal injury protection

$100,000 per accident

Uninsured motorist bodily injury

$100,000 per person
$300,000 per accident

Collision deductible

$500

Comprehensive deductible

$500

Other profiles

These are sample rates and should only be used for comparative purposes. 

Home

Bankrate utilizes Quadrant Information Services to analyze November 2024 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage levels:

User Icon
40 year old
Married male and female homeowners
Logo for Brand name
2016 build year
Primary home
Credit Good Icon
Good credit score
Home Insurance Guide Icon
Clean claim history

Dwelling coverage

$300,000

Other structures coverage

$30,000

Personal property coverage

$150,000

Loss of use coverage

$60,000

Liability coverage

$500,000

Medical payment coverage

$1,000

Additional profiles:

  • Coverage A, Dwelling: $150,000, $350,000, $450,000
  • Coverage B, Other Structures: $15,000, $35,000, $45,000
  • Coverage C, Personal Property: $75,000, $175,000, $225,000
  • Coverage D, Loss of Use: $30,000, $70,000, $90,000
  • Coverage E, Liability: $500,000
  • Coverage F, Medical Payments: $1,000

These are sample rates and should only be used for comparative purposes. 

5
Rating: 5 stars out of 5
Overall Score
  • Cost & ratings 50%
  • Coverage & savings 30%
  • Support 20%

Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.

What policyholders are saying about Safety

CTA Safety has 23 reviews

Safety has 23 reviews

Dive into community reviews below and see what others think about Safety.

4.1 Star Icon
23 ratings
Info Icon
78% of consumers
recommend this insurer
Score breakdown
5 stars
43%
4 stars
35%
3 stars
13%
2 stars
4%
1 star
4%
Score by category
Overall rating 4.1 / 5
Original cost 3.9 / 5
Coverage 4.2 / 5
Customer Support 4.0 / 5
Verified Badge Icon How we got these ratings

In May 2024, Bankrate collaborated with market research firm SliceMR to survey over 1,500 insurance customers nationwide, asking policyholders to rate their insurer’s cost, coverage, customer support and overall experience on a five-point scale. Bankrate and SliceMR collected and analyzed these customer ratings, along with website analytics and responses to three open-ended questions regarding customer experience. Responses are based on individual policyholders’ policy details and personal experience, and therefore cannot be verified for accuracy. Users received an incentive for their feedback. All ratings are unedited and have not been reviewed or approved by insurance carriers. User-generated ratings are separate from carrier Bankrate Scores — which are calculated based on our proprietary methodology — and may not match.

Community Reviews

See what users like you are saying about Safety.
Search Icon
Caret Down Icon
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I am a fan of affordable product and service
How does this insurer compare to insurance companies you’ve had in the past?
The price was my biggest concern
Insurance Type
Auto
Score by category
Original cost 3 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Just a great name of company and reasonable prices
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Prices and prices for a better company
Insurance Type
Auto
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
They are all the same, just keeps getting more expensive every year.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I don't like change. Price.
Insurance Type
Auto + Home
Score by category
Original cost 2 / 5
Customer Support 3 / 5
Coverage 3 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I chose this insurer because they offer great rates, excellent coverage options, and have a good reputation for handling claims quickly and fairly.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I'd recommend staying because of their reliable claim handling. I'd consider leaving if their rates increase too much.
Insurance Type
Home
Score by category
Original cost 5 / 5
Customer Support 5 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
I believe we have something in common and I believe they are much better to my previous insurance companies
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
They have a fast response which one of the reason am staying with them and also I can consider leaving them if they decided not to be reliable anymore
Insurance Type
Auto + Home
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
Because they had a good deal for me and they help me a lot especially for being a new person to have insurances
How does this insurer compare to insurance companies you’ve had in the past?
Ive nvr had any in the past but they help me understand things very well. I have little to no problems with them
Insurance Type
Auto
Score by category
Original cost 2 / 5
Customer Support 4 / 5
Coverage 4 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
I chose it because i was recommended by a friend
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 3 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
Their customer service and rates are better thañ others.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Safety
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 5 / 5
Coverage 5 / 5
Anonymous Policyholder
August 20, 2024
How does this insurer compare to insurance companies you’ve had in the past?
They help alittle better then ithers. and they cant really compare.
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
Getting expensive. if they lower prices
Insurance Type
Auto + Home
Score by category
Original cost 2 / 5
Customer Support 2 / 5
Coverage 2 / 5
Anonymous Policyholder
August 20, 2024
What made you choose this insurer over others for your auto and/or home insurance?
It's one of the best
Name the number one reason that you’d recommend staying with this insurer and the number one reason that you’d consider leaving for a different company.
I don't insur is the best you look at this should try it
Insurance Type
Auto
Score by category
Original cost 4 / 5
Customer Support 4 / 5
Coverage 4 / 5
Written by
Ashlyn Brooks
Writer II, Insurance
Ashlyn Brooks is a finance writer with more than half a decade of experience, known for her knowledge in areas such as taxes, insurance, investing, retirement, finance news, and banking products.
Edited by Editor, Insurance