Vermont Mutual Insurance review 2023

Vermont Mutual car insurance

If you’re shopping for the best car insurance in New England, you may have come across Vermont Mutual. The provider could be a good choice if you live in the New England area, want a regional insurance carrier and to work directly with a local insurance agent. Vermont Mutual car insurance is limited to Maine, Massachusetts, New Hampshire and Vermont.

The carrier offers standard car insurance coverage types like bodily injury liability, property damage liability, comprehensive coverage and collision coverage, among others. Endorsement options and a full list of discount opportunities are not listed online and may vary by state, if available. The company suggests reaching out to one of its local independent agents for more information.

Pros and cons of Vermont Mutual car insurance

When comparing car insurance quotes, it’s important to evaluate the carrier itself. Below are some pros and cons if you’re considering Vermont Mutual car insurance:

Vermont Mutual car insurance cost

Full coverage from Vermont Mutual Insurance costs an average of $1,061 per year while minimum coverage costs $308 per year, according to Bankrate’s analysis of up-to-date annual premiums sourced from Quadrant Information Services. For comparison, the national average cost of car insurance is $2,014 per year for full coverage and $622 per year for minimum coverage. However, individual insurance rates are based on numerous factors and will vary per situation, especially if you are looking for cheap car insurance. The table below compares Vermont Mutual’s average annual full coverage premiums to the national average based on a variety of scenarios.

Vermont Mutual car insurance rates by driving history

Driving record plays an integral role in determining car insurance rates, which is why car insurance costs can vary from driver to driver. Receiving a speeding ticket or being involved in an at-fault accident could significantly raise rates for years to come. Although receiving a DUI citation is one of the most serious driving infractions you can receive, these car insurance rates have not been included as not all companies accept drivers with a DUI. For questions regarding DUI premiums, you may need to contact Vermont Mutual directly for a car insurance quote.

Vermont Mutual car insurance quotes by age

A driver’s age and the years of driving experience they have can also influence car insurance rates. Teen drivers and newly licensed drivers may be more likely to get into accidents compared to older drivers due to their lack of experience, and as such, typically face higher car insurance rates than other age groups.

Average cost of car insurance for drivers on their parent’s policy

Average cost of car insurance for drivers on their own policy

Vermont Mutual car insurance discounts

Vermont Mutual mentions that a multiple policy discount could be earned for purchasing home and auto insurance together. Some other common auto insurance savings are also available, but a local Vermont Mutual auto insurance agent may be able to help you identify a full list of available discounts.

Vermont Mutual car tools and benefits

Vermont Mutual does not appear to offer any additional car services aside from auto insurance coverage.

Vermont Mutual home insurance

Vermont Mutual did not make our list of best home insurance companies, due in part to its small regional size. However, it could be a good choice for New England homeowners exploring insurer options and comparing quotes, especially those who want a company with regional service history and local agents.

Compared to larger companies, the home coverage from Vermont Mutual is relatively basic, but there are a few endorsements that you could add to personalize your coverage. Vermont Mutual has three levels of its Home Broadening Endorsements, each of which comes with its own set of added coverage to the base home insurance policy. By adding an expanded coverage level, homeowners could benefit from add-ons such as debris removal, identity fraud and other coverage types, depending on the package. Talking with an agent may help you gather more information about the endorsements available.

Pros and cons of Vermont Mutual homeowners insurance

Vermont Mutual homeowners insurance could be a great fit for some. Here are some advantages and disadvantages of the company to consider when making your decision.

Vermont Mutual home insurance cost

On average, Vermont Mutual home insurance costs $649 per year for a policy with $250,000 in dwelling coverage. In comparison, the national average cost of home insurance, which is $1,428 per year for the same amount of coverage. The size of your home, its location and other features could cause your home insurance rates to vary from these estimates below, especially if you are looking for cheap home insurance.

Vermont Mutual home insurance discounts

Unfortunately, Vermont Mutual does not list any home insurance discounts on its website. Local agents will likely have more information about the discounts offered — if any — in your area.

Vermont Mutual home tools and benefits

No additional home services are listed on Vermont Mutual’s website.

Vermont Mutual customer satisfaction

Insurance companies are often rated by third-party agencies for customer satisfaction and experience. As a smaller insurer, Vermont Mutual may not be as well-studied as some larger carriers. However, it received an A+ (Superior) rating from AM Best for financial strength, which indicates the company’s ability to meet financial obligations, including claims.

Vermont Mutual auto claims

Vermont Mutual was not rated by J.D. Power in its 2022 U.S. Auto Insurance Study for the New England region. However, its performance in the National Association of Insurance Commissioners’ (NAIC) Complaint Index indicates a relatively positive experience, with its index showing that it receives fewer complaints than what is expected in the market.

Vermont Mutual homeowners claims

Vermont Mutual home insurance was also not rated in the 2022 J.D. Power U.S. Home Insurance Study. However, its NAIC Complaint Index score for home insurance also indicates fewer complaints than baseline. If you want to know more about Vermont Mutual’s customer service experience, consulting other existing policyholders may be worthwhile.

How to file a claim with Vermont Mutual

Filing a claim with Vermont Mutual can be done in a few ways.

• Contact your local independent agent.
• Call Vermont Mutual at 1-802-223-2341 between Vermont Mutual’s weekday business hours. If calling on the weekend or outside of working hours, its toll-free claims reporting number is 1-800-435-0397.
• E-mail ClaimsEcomm@vermontmutual.com to reach the claims team.

Vermont Mutual availability

As a regional carrier, Vermont Mutual is only available in certain states. Its auto insurance in particular is only available in Massachusetts, Maine, New Hampshire and Vermont. Other lines, such as home insurance, may also be available in Connecticut, New York and Rhode Island, but speaking with a Vermont Mutual representative could help you determine which policy types are available in your area.

Other Vermont Mutual perks worth considering

In addition to auto and home insurance, Vermont Mutual also provides these policy types:

• Dwelling fire (landlord insurance policies)
• Inland marine coverage (personal articles policies)
• Personal umbrella policy
• Business owners insurance
• Business inland marine coverage
• Business umbrella policy

Additionally, because Vermont Mutual is a regional carrier, its agents may be more familiar with the needs of New England and New York State policyholders, and can likely provide more localized coverage recommendations.

Vermont Mutual corporate sustainability

For a smaller insurance company, Vermont Mutual manages to give back in a big way. The provider’s charitable giving commitment focuses on four main areas: education, youth, community and basic safety needs. An application for the fund is available on Vermont Mutual’s website. Vermont Mutual also encourages its employees to volunteer in their communities. Additionally, the carrier uses its platform to highlight the benefits of buying local insurance coverage to strengthen community economies.

Not sure if Vermont Mutual is right for you?

If you want to compare other providers to Vermont Mutual, it may be helpful to consider the following list of carriers.

Vermont Mutual vs. Amica

With highly-rated customer service scores from J.D. Power, and high AM Best and Standard & Poor’s (S&P) financial strength ratings, Amica could be a strong option for insurance coverage, while allowing you to keep your insurance local. The carrier is headquartered in Rhode Island, but available nationwide (except Hawaii).

Learn more: Amica Insurance review

Vermont Mutual vs. Nationwide

If you’re looking for a company with more products and services than Vermont Mutual, Nationwide may be worth considering. The carrier offers both insurance and financial products for more complete financial planning.

Learn more: Nationwide Insurance review

Vermont Mutual vs. USAA

If you are an active-duty military member, USAA tends to be a popular choice for military-focused coverage. The company gears its coverage options and discounts to military families and has historically earned some of the highest scores for financial strength and customer service, helping it tie for a 2023 Bankrate Award for Best Home Insurance Company Overall.

Learn more: USAA Insurance review

Is Vermont Mutual a good insurance company?

Our insurance editorial team considers various data points and aspects of customer experience when reviewing providers, as well as our knowledge of more than 100 other insurance companies that we assessed. Bankrate’s Vermont Mutual Insurance review reveals that it may be the right choice for those who live within the carrier’s coverage areas and want to work exclusively with a local agent. For a personalized overview of its coverage options and discounts for home and car insurance, it may be best to reach out to an agent, as its website does not provide much information.

Customers who prioritize a digital experience and 24/7 customer service may not find Vermont Mutual to be a good fit. Its limited third-party reviews for customer satisfaction also mean that interested policyholders may need to do a little legwork and talk to other customers to determine if Vermont Mutual is the best car insurance company for their needs.

Methodology

Auto

Bankrate utilizes Quadrant Information Services to analyze 2023 rates for ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates are based on a 40-year-old male and female driver with a clean driving record, good credit and the following full coverage limits:

• $100,000 bodily injury liability per person
• $300,000 bodily injury liability per accident
• $50,000 property damage liability per accident
• $100,000 uninsured motorist bodily injury per person
• $300,000 uninsured motorist bodily injury per accident
• $500 collision deductible
• $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. Our base profile drivers own a 2021 Toyota Camry, commute five days a week and drive 12,000 miles annually. 

These are sample rates and should only be used for comparative purposes. 

Incidents: Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident and single speeding ticket.

Age: Rates were calculated by evaluating our base profile with the ages 16-60 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations.

The rates for drivers ages 16–20 added to their parent's policy reflect the good student and driver's training discounts applied. The rates for drivers aged 18-20 on their own policy do not include the good student and driver's training discounts. Additionally, 25-year-old rates are based on the driver as a renter and 30+ on the driver as a homeowner.  

Home

Bankrate utilizes Quadrant Information Services to analyze 2023 current rates for ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates are based on 40-year-old male and female homeowners with a clean claim history, good credit and the following coverage limits:

• Coverage A, Dwelling: $150,000, $250,000, $350,000, $450,000, $750,000
• Coverage B, Other Structures: $15,000, $25,000, $35,000, $45,000, $75,000
• Coverage C, Personal Property: $75,000, $125,000, $175,000, $225,000, $375,000
• Coverage D, Loss of Use: $30,000, $50,000, $70,000, $90,000, $150,000
• Coverage E, Liability: $300,000, $300,000, $300,000, $300,000, $500,000
• Coverage F, Medical Payments: $1,000

The homeowners also have a $1,000 deductible and a separate wind and hail deductible (if required).

These are sample rates and should be used for comparative purposes only. Your quotes will differ.