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Amica Insurance review 2022

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Finding an insurance company to handle your auto, property and life insurance needs can be daunting due to the number of carriers in the market. Rhode Island-based Amica Insurance, founded in 1907, is one of the oldest insurance companies in the United States. It offers a suite of products, including auto insurance, property insurance and life insurance. Bundling Amica home and auto may save you up to 30% off on your insurance needs, as well as simplify the management of your policies. Take a look at Bankrate’s in-depth Amica insurance review to help determine whether the carrier may be able to suit your needs.

Amica auto insurance

As the oldest mutual insurer of automobiles in the U.S., Amica has provided car insurance to drivers for over a century. Car insurance from Amica includes standard bodily injury and property damage liability, as well as a selection of additional coverage options to help cover damages to you, your passengers or your vehicle.

Types of coverage

Your Amica Insurance quote will depend on the coverage options and amounts you choose. The coverage options from Amica include:

  • Liability
  • Medical payments
  • Personal injury protection
  • Uninsured/underinsured motorist property damage and bodily injury
  • Collision coverage
  • Comprehensive coverage
  • Roadside assistance
  • Gap insurance
  • Glass coverage
  • Rental reimbursement
  • Accident Forgiveness/Good Driving Rewards
  • Platinum Choice Auto®: An all-in-one comprehensive insurance package

We should also mention that Amica offers some very unique coverages, like:

  • Free lock replacement if you lose your keys
  • Free repair if your airbag deploys in an accident
  • No depreciation for a complete loss of a new vehicle
  • Lost wage coverage if you have to go to court for a claim
  • $1,000 for bail bonds
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Cost of Amica auto insurance

Amica offers cheaper than average annual auto insurance rates for full coverage nationwide. While the national average for full coverage auto insurance in the U.S. is $1,674 per year, insured parties under Amica may be able to save.

The average customer under Amica pays $405 for minimum coverage and $1,327 for full coverage annually, as shown in the chart below:

Amica average annual premium for minimum coverage Amica average annual premium for full coverage
$405 $1,327

Discounts

Saving money on car insurance is important to a lot of drivers. Ask about discounts when getting an Amica insurance quote. Some of the discounts offered include:

  • Loyalty discount
  • Multi-line for multiple Amica policies (e.g., home insurance, auto insurance)
  • Claim-free
  • Multiple autos
  • Accident-free
  • Homeownership
  • Legacy (Family) discount
  • Paid in full
  • AutoPay
  • E-discount for receiving policy information electronically
  • Student away at school
  • Young driver training
  • Good student
  • Defensive driver
  • Anti-theft devices
  • Passive restraints
  • Electronic stability control
  • Forward collision warning
  • Adaptive headlights

In addition to standard auto insurance, Amica Insurance also offers dividend policies. While these policies usually cost more upfront, you may get paid dividends on them over time. This may help you keep your overall auto insurance cost down. It may be worth talking to an Amica insurance agent about how a dividend policy could work for you.

Amica home insurance

Home insurance is one of Amica’s most popular insurance products. In J.D. Power’s 2021 U.S. Home Insurance Study, Amica earned the highest placement, with a rating of 854 out of 1,000 for overall customer satisfaction. Amica home insurance offers robust homeowners insurance coverage options with high customer satisfaction ratings.

Types of coverage

In addition to basic coverages, you can create more robust coverage by adding to your Amica home insurance with additional coverage or policies, including:

  • Dwelling replacement coverage
  • Coverage for other structures on your property
  • Loss of use coverage
  • Personal property replacement coverage
  • Personal liability
  • Valuable items coverage to protect high-value items like fine jewelry or antiques
  • Catastrophic coverages for losses due to natural disasters like earthquakes or floods
  • Identity fraud expense coverage
  • Home business coverage

Cost of Amica home insurance

When it comes to home insurance, Amica is more expensive than many home insurance providers in the U.S, based on Bankrate’s analysis of premium data from Quadrant Information Services. The national average for home insurance is $1,312 annually for $250,000 dwelling coverage, whereas Amica’s homeowners insurance premium is $2,644 per year.

Discounts

To save money on your home insurance from Amica, you might be able to take advantage of some of its home insurance discounts:

  • Loyalty
  • Multi-line for homeowners with multiple policies (e.g., auto insurance) through Amica
  • Claim-free
  • AutoPay
  • E-discount when you sign up to receive policy information electronically
  • Safety discounts for alarm systems and automatic detection devices
  • New or remodeled home credit

Like with auto insurance, Amica Mutual offers a dividends home insurance policy. Ask an Amica agent about how a dividends policy may pay you back over time.

Amica life insurance

If you are in the market for life insurance, Amica may be worth considering. The company offers two types of life insurance, depending on your needs. Whether you are getting married, welcoming a baby or planning for retirement, a life insurance policy from Amica may be a good investment.

Types of coverage

Amica offers term life and whole life insurance policies. The term life insurance policies have a guaranteed premium and are available in 10-, 15-, 20-, 25- or 30-year policies. All of Amica’s term life policies also have a guaranteed level of protection, which means your coverage will not decrease for the duration of the term. You also have the option to convert your term life policy into a whole life policy.

Amica’s whole life insurance policies provide permanent coverage with cash value. The whole life policies come with a guaranteed level premium and guaranteed level protection for your whole life. If you are in excellent health and live a generally risk-free lifestyle, you may qualify for Amica’s premier select rates.

Amica ratings, reviews, customer satisfaction and complaints

When it comes to ratings and reviews, Amica Insurance Company shines. In 2021, J.D. Power awarded Amica Mutual fourth place in its U.S. Auto Claims Satisfaction Study and first in the U.S. Home Insurance Study.

In the auto claims study, which gathered consumer Amica auto insurance reviews, Amica scored 895 out of 1,000 in overall customer satisfaction, first notice of loss, estimation of process, claim servicing and settlement. Amica earned a high mark of 854 out of 1,000 for overall customer satisfaction, policy offerings, billing process and policy information, interaction and claims in home insurance. Amica was ranked the second-best mid-size insurance provider in J.D. Power’s 2021 Insurance Shopping Study.

Although Amica did not appear on J.D. Power’s list of the top life insurance companies, other rating organizations have confirmed that Amica’s life insurance policies are top-notch. Consumer Affairs gave Amica life insurance a 4 out of 5-star rating, based on almost 30 reviews. Many customers say they are more than satisfied with the customer service, premiums and claims handling process.

The ability to pay for claims made by customers is of great importance for insurance providers. Amica holds an A+ (Superior) rating and stable outlook from AM Best.

Organization and rating type Amica rating
AM Best A+
J.D. Power 2021 (Auto) 907/1,000
J.D. Power 2021 (Home) 854/1,000
J.D. Power 2021 (Auto Insurance Shopping Study) 891/1,000
J.D. Power 2021 (Home Insurance Shopping Study) 854/1,000
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Reasons Amica is worth considering

Amica may be a great insurance option for you due to its commitment to customer satisfaction and great coverage options. If you have been looking for top-tier claims servicing and coverage options, you may want to look to Amica Insurance Company. Its above-average rating in the two major J.D. Power insurance studies showcases its quality customer service.

Your Amica insurance quote is based on individual factors, like your vehicle and driving history for auto insurance and your home’s location and age for home insurance. Get a quote online through Amica’s website or contact the insurer over the phone to see what your personalized policy or policies will cost.

Amica also features an app for home, auto and renters insurance that allows you to take claims pictures and track claims status.

For life insurance, Amica offers an efficient quoting process. You can get a quote instantly online and then submit your application within the same day. There is no need to contact an agent.

Additional policies offered by Amica

Amica offers a variety of additional policies, including these coverages:

  • Renters
  • Condo
  • Marine
  • Motorcycle
  • Umbrella
  • Small business
  • Weddings and events
  • Flood

Amica also offers retirement products like annuities and IRAs.

Frequently asked questions

Does basic Amica home insurance protect against floods?

As is typical with flood insurance, a standard home insurance policy from Amica does not cover damages from floods. Fortunately, Amica does offer both catastrophic coverage as an add on to your home insurance policy and standalone flood insurance policies.

How long does it take to get payment for Amica insurance claims?

Once all necessary information is received, Amica says it attempts to send out claims payment for its auto insurance claims within two business days. This information is not available on the home insurance FAQs of its site, though, so talk with your agent about what to expect if you have a home or renters insurance claim.

Methodology

Bankrate utilizes Quadrant Information Services to analyze 2021 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates are based on 40-year-old male and female homeowners with a clean claim history, good credit and the following coverage limits:

Auto:

  • $100,000 bodily injury liability per person
  • $300,000 bodily injury liability per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person
  • $300,000 uninsured motorist bodily injury per accident
  • $500 collision deductible
  • $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverages that meet each state’s requirements. Our sample drivers own a 2019 Toyota Camry, commute five days a week and drive 12,000 miles annually.

Homeowners:

  • Coverage A, Dwelling: $250,000
  • Coverage B, Other Structures: $25,000
  • Coverage C, Personal Property: $125,000
  • Coverage D, Loss of Use: $50,000
  • Coverage E, Liability: $300,000
  • Coverage F, Medical Payments: $1,000

The homeowners also have a $1,000 deductible and a separate wind and hail deductible (if required).

These are sample rates and should be used for comparative purposes only. Your quotes will differ.

Written by
Grace Kim
Insurance Contributor
Grace Kim has two years of experience in writing for finance and insurance domains such as The Cheapest Car Insurance Companies in New Jersey at Bankrate and Reviews.com. She has written about auto, homeowners, renters and life insurance. She holds an M.Sc from New York University in Corporate Communications and has spent most of her professional experience writing about finance and tech topics.
Edited by
Insurance Editor