More and more banks continue to add mobile check deposit features, but payment service PayPal is going the opposite direction.
PayPal on June 12 stopped offering the check capture capability to people downloading its PayPal Here app, according to PayPal. Three days later, it stopped allowing current users of the app to deposit checks into their PayPal accounts by taking a picture of the check with their phones.
The discontinuation goes against the grain of the trend in financial services right now.
Mobile remote deposit capture is the “most sought-after mobile banking feature” among consumers, according to a 2013 survey by ath Power Consulting, a financial services research and strategy firm.
Banks are responding to the demand. A study by RemoteDepositCapture.com found that 63 percent of banks offer remote deposit capture, and another 33 percent plan to offer it in the next year.
Indeed, earlier this month, Citizens Bank announced it was launching a mobile check deposits function.
But PayPal, which has had mobile check deposit for several years now, says that “checks have become a less common way to pay for things and many of our customers have either fully moved away from checks or have other ways to pay.”
It adds that the discontinuation of mobile check deposit “allows us to focus on our primary mission, creating a truly digital economy -– whether shopping online, paying a friend, or using a mobile device to pay.”
Still, mobile check deposit is continuing to grow, and it’s prompting questions about fraud and double-cashing of checks.
What do you think of PayPal’s decision?
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