Veterans United Home Loans User Reviews

5.0 reviews
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100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
430 out of 432 rates honored

Consumer Reviews

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(432 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 432 Reviews
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Victor Jay
Burbank, Illinois

5/25/2020

Smooth easy process!

Veterans United helped me step by step get approved for a home loan. They were knowledgeable about veterans issues and quick to answer any questions. They did not make me feel any pressure and ultimately helped me find my first home.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Thinh Tran
Dallas, Texas

5/23/2020

We're Glad that We Chose Veteran United Home Loans

They stayed on top of the entire loan process to ensure we closed on our new home.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Nino
Gaithersburg, MD

5/22/2020

Smooth

Overall, VU was smooth, especially in the Washington, DC area were things are not as easy. Paper work was provided online (helps), and the Real Estate agent was awesome, covering our back for getting things done right (inspections, estimating costs, etc.)

Knowledge
5.0
Level of service
4.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Chris P
Reno, NV

5/22/2020

Highly Recommend

Easy, helpful and just a great experience the whole way through. 10/10 would use again!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jonathan
Shattuck, Oklahoma

5/21/2020

Amazing Service and Quick

I was skeptical because of all the so called veteran organizations that say they help but screw you in the end, Veterans United changed that opinion and have already referred one of my friends to them because of the excellent care I got from Rob and his team. I strongly urge any and every veteran to...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kurnesha Wall
Fort Hood, Texas

5/20/2020

Great experience!

Very easy process. My loan team was awesome in making everything easy and quick! Highly recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Daniel
Indianapolis

5/20/2020

Great Experience!!!!

Ross and his team are true professionals that were deliberate and prompt. This was our second loan with him and his team and we were treated just as well this time as were were through all the steps the first time. I would highly suggest using Veterans United and ask for Ross.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kyle Futch
Los Angeles

5/19/2020

Stop Looking.

Look no further--you've found the right lender. Veteran's United not only provides the best rates on the market, but they have the most user-friendly experience throughout the entire process. We even shopped around across several different mortgage providers, and not only did VU provide the best cus...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jarrod and Mika Barrett
St. Clair, MO

5/19/2020

Amazing Experience!

Huge thanks to the entire Veterans United team that worked so hard on making my wife and I very comfortable throughout the entire process. I just told my wife earlier, I honestly can't imagine anyone better to have gone with than VU. We are extremely happy and will ALWAYS use VU in the future! Thank...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jeff D
Spooner, WI

5/19/2020

Veterans United is fantastic!

Veterans United and the system that is used to process the loans is efficient and fast! We were very pleased with the way everything went. Thank you for helping us purchase our forever home!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes