Veterans United Home Loans User Reviews

5.0 reviews

99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
111 out of 111 rates honored

Consumer Reviews

(111 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 111 Reviews

Craig
Muscatine, IA

10/20/2019

Great experience!

From start to finish the entire process went quickly and smooth. Matt Lucas and his team were very helpful and professional.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

CARRIKER
Missouri

10/19/2019

READ THIS!!!

"I hands down could not have done it without him, and WILL be recommending him to other veterans in the future. This mans work has changed my life without him I couldn't start my family. He gets 100 not a 10, and if it's two tens 200 take care Ryan cause he is a helluVA loan Officer. This man deser... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Chris Coyne
Columbia, TN

10/19/2019

Second to None...

If you are a veteran...and you need a home loan...don't even waste your time looking elsewhere. Veterans United will take the kind of care of you that you'd never expect from a mortgage company. They are all about YOU and your needs. Trust me.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

JBFISHER808
Hilo Hawaii

10/19/2019

I would recommend VU in a heart beat!!

Our loan specialist Tanya Au made our first home buying experience so easy and stress free. She kept in contact with us whenever we needed to upload some documents and also always there to answer all our questions that we had. MUCH MAHALO Veterans United for making our dream come true, to finally ha... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Jennifer S.
Georgia

10/18/2019

Expert team of professionals

Flawless execution of finance and real estate team professionals. Made the home buying experience easy and ensured transparency through the entire process. Supreme customer service values. Always available for questions and guidance. Greatly appreciative of the team! Will defiantly recommend service... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Patrick Wood
Richmond, In.

10/18/2019

Great Experience

Veterans United is the way to for vets. It was the easy fast and hassle free. My team was great to work with and I as a vet would recommend Veterans United to any Vet.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Steve MacGregor
Dowagiac MI

10/18/2019

Awesome experience with the VU team!

The entire process went very smooth and quick!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Clarence
Mableton, Georgia

10/18/2019

Unbeatable service for a complex process

Veterans United use of the internet along with telephone conversations and the video tutorials made each step of this complex process clear and eliminated much anxiety of our home search and purchase. Their prequalification sped up the process and the professionalism and compassion of the recommende... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Ian
Thibodaux, la

10/17/2019

Awesome place to do business with!

Veterans united made my first time home buying experience GREAT.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

The Cheaney's
San Antonio, TX

10/17/2019

Second Time Around

The process was as smooth as the first time. This is my second time working with VU. I hope to work them for a third time in the near future. First time I bought a new house. This time a refinance. Communication is great. My agent was always available to answer all of my many questions. Kris Ball wa... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes