Veterans United Home Loans User Reviews

5.0 reviews

99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
258 out of 259 rates honored

Consumer Reviews

(259 reviews)
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4 Star
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 259 Reviews

Nick
Columbus Ohio

1/23/2020

Great and easy experience

From pre approval to closing everything went smoothly I don't think we could have got a better team then we did because once we found a home we new it was ours. If you work with them the process is easy and flys by.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Becky
Mobile, AL

1/23/2020

Excellent Experience

I have purchased quite a few homes in my lifetime and working Veteran’s United has been the best experience of all my purchases! Would recommend using them!! Thanks Kyle and Bailey for all your help!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Chris Whiddon
Utah 84405

1/23/2020

Great experience!

I highly recommend VU home loans.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Rene' Webster
PA

1/23/2020

Great Experience!

Josh and his team were tremendously helpful from the outset. My situation was somewhat difficult and urgent; {my rental property was sold and I was informed I had to move in 30-60 days} Josh and his team stepped in and resolved my problems completely. I was able to complete the Loan process and get... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

DAVID
GA

1/22/2020

Don't waste your time with any other company!

I highly recommend Veterans United! My agent, Greg, was outstanding, professional, very knowledgeable, and was always there to help and answer any questions I had. Veterans United also provided me with downloadable information packets as the process progressed. I researched a few other companies be... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Anita and James Bernt
Sun City, AZ

1/22/2020

High Confidence in Veterans United

This is our second time closing on a home with Josh Stack and we were very happy with the service and accessibility, it feels good in this day to actually be known by name instead of a number. We were confident enough with the second loan to look to no one else even though we had well over 50 offer... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Austin
NJ

1/21/2020

Excellent Customer Service Easy Loan Process

This was my 4th home purchase, and I can say that it was hands down the best experience I've ever had. Their website is outstanding and very easy to use. Uploading requested documents to keep my loan moving forward was a breeze. I appreciate being able to do virtually everything and anything online ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Marcus
GA

1/18/2020

Best choice We Made

Using Vetrans United to buy our first home was the best decision I've made in my adult life. The team made the entire experience easier than I ever thought it would be.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Alex & Gina
Alvarado, TX

1/16/2020

Great Experience

Veterans United Home Loans is a GREAT company to work with in getting a VA loan. They walk you through the process, explain every detail along the way and they continue to stay in contact with you throughout your the years. They work hard to continue to make sure you getting the most out of your ben... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Miss Jackson
Southern Illinois

1/14/2020

Greatful I made this decision!!

This was a great experience. I had no issues and each representative cared about my loan process as much as I did. I hope to work with Veterans United Home Loans again! Thank you!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes