Superb Communication and Service!
From my very first call to enquire about my loan till the last calls during closing period I worked closely with David Shim as my Mortgage Consultant at CIT Bank who provided me excellent service. David picked up my calls, if he was not available, he returned the call on very same day, replied every... single email solving all my questions and queries during the entire loan process. He was able to clearly address my concerns and upfront about what is possible and what is not and especially no overpromises making it much easier for me to make decisions at each stage and ultimately no one else could come close to the rates and service offered. Although there was a bit delay during the final approval and closing stages, but David and team at the CIT bank stayed in touch with me to ensure there is no gap in the communication which I valued the most. CIT Bank would be my first choice in soon to be upcoming transactions. show more