Shannon Martin is a licensed insurance agent and Bankrate analyst with over 15 years of experience in the industry. She enjoys helping others navigate the insurance world by cutting through complex jargon and empowering readers to make strong financial decisions independently.
Amelia Buckley is a personal finance editor for Bankrate and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized financial decisions with confidence.
Amelia Buckley is a personal finance editor for Bankrate and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized financial decisions with confidence.
At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have 9 licensed insurance agents on staff who have spent a combined 78 years in the insurance industry. While we adhere to strict
, this post may contain references to products from our partners. Here's an explanation of
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Coverage.com LLC, a licensed entity (NPN: 19966249). For more information, please see our
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At a glance
3.6
Rating: 3.6 stars out of 5
Bankrate Score
Score breakdown
Auto
Rating: 3.5 stars out of 5
3.5
Cost & ratings
Rating: 3.67 stars out of 5
3.7
Coverage
Rating: 2.5 stars out of 5
2.5
Support
Rating: 4.3 stars out of 5
4.3
Home
Rating: 3.6 stars out of 5
3.6
Cost & ratings
Rating: 3 stars out of 5
3.0
Coverage
Rating: 3.67 stars out of 5
3.7
Support
Rating: 5 stars out of 5
5.0
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
About Bankrate Score
Bankrate's take
Automobile owners, homeowners and business owners who prefer a smaller insurance company may find robust coverage options with Mercury Insurance.
Rideshare insurance coverage is available for as low as $0.90 per day
Offers a wide range of car insurance discounts
Discounts for homes with green certifications
Auto
Avg. annual premium for full coverage
$2,317
Avg. annual premium for min coverage
$685
Home
Avg. annual premium for $300k dwelling coverage
$819
New
What’s new with Mercury?
As of 2024, Mercury Insurance has expanded its offerings in New Jersey for homeowners and renters, adding three innovative coverage types and four new discounts designed to support environmentally conscious policyholders. New Jersey joins Arizona, New York and Virginia as the latest state where homeowners may qualify for the green home discount if their home received the U.S. Green Building Council’s LEED for Homes Green certification.
Compare Mercury with other insurers
Mercury might be a great fit for some, but insurance isn’t one size fits all. The best way to find a carrier that suits your coverage needs and budget is to compare your policy with at least three different companies. You may want to consider the following options:
Featured
Mercury
Rating: 3.6 stars out of 5
3.6
Bankrate Scores primarily reflect a weighted rank of industry-standard ratings for financial strength and customer experience in addition to analysis of quoted annual premiums from Quadrant Information Services, spanning all 50 states and Washington, D.C.
Bankrate Scores primarily reflect a weighted rank of industry-standard ratings for financial strength and customer experience in addition to analysis of quoted annual premiums from Quadrant Information Services, spanning all 50 states and Washington, D.C.
Bankrate Scores primarily reflect a weighted rank of industry-standard ratings for financial strength and customer experience in addition to analysis of quoted annual premiums from Quadrant Information Services, spanning all 50 states and Washington, D.C.
Bankrate identified key carrier features, coverage offerings, discounts and more
Automobile owners, homeowners and business owners who prefer doing business with a smaller insurance company may find robust coverage options with Mercury Insurance.
Similar to Mercury, Erie Insurance is also a regional carrier operating in 13 states and Washington, D.C. Both carriers offer coverage in Illinois, New York and Virginia. Erie is known for its unique endorsements and high customer satisfaction.
Similar to Mercury, Progressive offers a usage-based telematics program that may earn policyholders additional savings for practicing safe driving behaviors. But Progressive offers several other products, including dental, health, life, pet, travel and vision insurance for consumers who prefer using the same insurer for multiple needs.
These features are some of the carrier’s most impressive
Rideshare insurance available
Local agents available
Roadside assistance coverage
Vehicle storage discount
Pet coverage available for home and auto
Stellar customer service
Snapshot telematics program
Name Your Price shopping tool
Online quotes
AVG FULL COV. AUTO RATE
Average national annual cost of a full coverage auto insurance policy
$2,317
$2,269
$2,214
J.D. POWER AUTO SCORE
J.D. Power’s Auto Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
663/1000
733/1000
672/1000
AVG HOME RATE
Average national annual cost of a home insurance policy with $300K in dwelling coverage
$819
$2,985
$2,652
J.D. POWER HOME SCORE
J.D. Power’s Property Claims Satisfaction Study assesses customer satisfaction with the claims experience on a 1,000-point scale
Not Scored
705/1000
697/1000
AM BEST RATING
AM Best ratings assess companies’ financial strength based on historical ability to pay out claims, among other financial obligations
A(Excellent)
A+(Superior)
A+(Superior)
Mercury car insurance review
Mercury offers all standard car insurance coverage types, plus rental car reimbursement and roadside assistance. If you’re a driver for Uber, Lyft or another app-based ride service, you may be interested in Mercury’s rideshare insurance, which covers drivers for as little as $0.90 per day, according to the company’s website. Mercury may also be a top choice for low mileage drivers, like retirees or work-from-home employees. The RealDrive pay-per-mile insurance program charges you based on how much you drive with an advertised discount just for signing up.
Pros and cons of Mercury car insurance
Mercury offers many of the standard coverage options drivers typically look for, but like any insurer, it comes with its own set of pros and cons. If you’re considering Mercury for your auto needs, here are a few key things to keep in mind.
Pros
Rideshare insurance available
Local agents available in most states where Mercury writes policies
Optional roadside assistance coverage
Cons
No gap insurance available
Only available in a few states
No loyalty discounts
Mercury car insurance cost
On average, full coverage car insurance with Mercury costs $193 per month, and minimum coverage averages $57 per month. While premiums vary between drivers, Mercury tends to have competitive car insurance costs. Mercury policyholders with full coverage pay 14 percent less than the national monthly average of $225.
Compare Mercury car insurance rates
When shopping for car insurance, it's important to compare rates across different companies, as premiums can vary significantly based on several factors, including location, vehicle type and coverage levels. In this section, we compare Mercury Insurance rates for both full and minimum coverage against 10 major insurers. Mercury auto rates are typically on the lower end compared to other carriers, but getting a personalized quote can help determine which might be the cheapest option for you.
Your driving record is one of the most significant rating factors carriers use to determine your premium. Drivers with clean driving records usually pay much lower rates than those with an at-fault accident or speeding ticket in their history. Most states also allow the use of credit-based insurance scores, so drivers with good credit generally pay lower car insurance rates.
Age is a factor insurance companies examine when determining premiums in most states. Statistically, young drivers — especially those under the age of 25 — have more accidents than mature drivers, so carriers charge higher rates to compensate.
*All rates displayed are average annual rates. Rates are based on our good driver profile, with 16- and 18-year-old drivers added to their parents’ policy.
When shopping for the best car insurance company, third-party reviews and evaluations can help you determine which carrier can best meet your needs. Sources like J.D. Power, which surveys customer satisfaction from policyholders of top insurers, can assist in evaluating an insurer’s ability to provide good customer care and quality claims.
Mercury auto claims satisfaction
Mercury ranked just above the industry average in the 2025 J.D. Power U.S. Auto Claims Satisfaction Study. This is an improvement over the carrier's 2024 ranking, indicating customers may be more satisfied with its handling of auto claims now than in the past.
Mercury auto insurance customer complaints
The NAIC Complaint Index tracks how many complaints have been filed with the NAIC against a company and presents a score. A score of 1.0 represents an average, or baseline, number of complaints. Scores above the baseline reflect more complaints than average for insurers of comparable size, whereas scores below the baseline reflect fewer complaints than average.
For Mercury Insurance, the NAIC Complaint Index shows fluctuations over the past three years, suggesting varying levels of customer experience during this period.
E-signature discount
Drivers could earn a discount by signing an online digital copy of their insurance documents online.
Multi-policy discount
Policyholders who bundle auto insurance with condo, home or renters insurance policies may qualify for a discount.
Good driver discount
If you have any drivers on your policy who have gone for a prolonged period of time without getting a ticket or getting in an accident, you may be eligible for a discount.
Autopay discount
Sign up for automatic payments for potential policy savings.
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized auto insurance quotes
Answering a few quick questions to check your availability with Mercury
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Mercury home insurance review
Mercury home insurance offers the standard home coverage options, along with extended dwelling replacement cost coverage, identity theft protection and valuable items coverage.
Mercury may be a good option for homeowners looking for enhanced coverage options such as extended replacement cost or identity theft protection. This carrier also offers unique discounts for homes with fire-resistent constitution materials and protective devices.
Pros and cons of Mercury homeowners insurance
Pros
Extended dwelling replacement cost coverage available
Valuable items coverage available
Protective devices and fire-resistance construction discounts available
Cons
Only available in 10 states
No loyalty discount available
24/7 customer service not available
Mercury home insurance cost
Mercury’s average annual home insurance premium is $819 for $300,000 in dwelling coverage. In comparison, the national average cost of homeowners insurance is $819 per year for the same level of coverage.
Compare Mercury homeowners insurance rates
When compiling new homeowners insurance quotes, you’ll likely notice that rates can vary significantly from one insurance company to another. While Mercury tends to offer cheaper home insurance rates than its competitors, your rates will vary, so we recommend collecting personalized quotes.
Mercury home insurance quotes by dwelling coverage
Average Mercury home insurance rates are 66 percent less than the national average, but your rates will increase if you need more coverage — a higher dwelling limit. Your dwelling coverage pays to replace the structure of your home if you experience covered damage. Having a low dwelling limit is cheaper, but could leave you financially exposed in the event of damage. Insurers impose coinsurance requirements — penalties for underinsurance — to prevent this from happening.
The NAIC Complaint Index is a crucial metric when assessing an insurer's customer satisfaction. For Mercury's home insurance products, this index provides a snapshot of how the company fares in terms of customer complaints compared to the industry average.
Bundling home and auto insurance
If you haven’t filed a claim in three or more years before your Mercury policy’s effective date, you may qualify for a discount.
Water leak detection discount
This discount may be available to homeowners with automatic water shut-off systems or systems that notify a third party when a leak occurs.
Safety and security devices discount
Homes equipped with devices such as smoke alarms, sprinkler systems and burglar alarms might qualify for a discount.
New home discount
Purchase a home that is less than 10 years old, and Mercury might reward you with a home insurance premium reduction.
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
Get personalized home insurance quotes
Answering a few quick questions to check your availability with Mercury
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.
At Bankrate, we strive to help you make smarter financial decisions. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of .
Our content is backed by Coverage.com LLC, a licensed entity (NPN: 19966249).
For more information, please see our
78
years of industry experience
10
licensed staff
34.5K
ZIP codes examined
120
carriers reviewed
What are real-life customers saying about Mercury?
We've gathered feedback from real customers to provide a comprehensive view of Mercury Insurance. By exploring personal experiences shared on platforms such as Reddit and Trustpilot, we aim to offer a clearer picture of what you might expect when dealing with Mercury. It's important to note that individual experiences can vary widely, so these reviews help illuminate the range of interactions that customers have had with Mercury. This approach gives potential customers a more detailed understanding of Mercury’s service, directly from those who have interacted with the company.
Reddit
Reddit users offer mixed reviews about Mercury Insurance. One user expressed frustration after being asked to adjust their policy under confusing circumstances, including needing to add adult children as dependents who live out of state, only to face cancellation. Another user, however, had a positive experience with multiple claims being handled professionally and efficiently, highlighting helpful online agents and satisfactory resolutions.
Reddit user 1
Jan 28, 2026
Ready to switch
“I currently have them and as soon as my contact is up I will go another direction. Absolutely awful. Stay away. A local insurance company may be more expensive but at least they have adjusters that will come lay eyes on your issue. They will deny your claim off of computers and photos.”
“I've had two to three claims with them my entire relationsihp with Mercury. All have been handled professionally, I was compensated when it was all concluded. Online agents are very helpful and quick. No complaints.”
Trustpilot reviews on Mercury Insurance also reveal mixed sentiments. One reviewer expressed severe dissatisfaction, describing their experience as "horrible" and noting that despite lower monthly fees, the service faltered significantly when it came to handling claims. Conversely, another user highlighted a positive experience, particularly appreciating the prompt and fair handling of claims despite high premiums due to frequent accidents, praising the company's customer service and the absence of hassle in their interactions.
Trustpilot user 1
Dec 1, 2022
Horrible experience with this company. Yes...
“Horrible experience with this company. Yes, they have lower monthly fees but this does you no good if something actually happens and you have to submit a claim. They will wrongfully deny your claim and then drop you due to damaged property if you don't pay out of pocket to fix it yourself. If you look at other reviews, it looks like this is a common practice with them. Also, their supervisors are incredibly condescending and rude.”
“My mom has been in multiple accidents so our premium is extremely high! How high? 5k+ annually. Last time she was in an accident, totaled the vehicle, and it was her fault. Mercury Insurance wrote us a 20k check so my mother can purchase a new vehicle. I have to give credit to Mercury Insurance for giving us excellent service. And yes we pay high premiums, but they always treat us fairly and customer service is superb. There's no hassle and headaches.”
Frequently asked questions about Mercury Insurance
Mercury enables auto and home insurance policyholders to file a claim over the phone by calling its 24/7 hotline at 1-800-503-3724. Policyholders can also file a claim online by filling out the form on the carrier's website. A claims representative can also arrange for a tow truck and a rental car for auto claims, if needed.
Mercury sends care packages to service members overseas, builds homes in local communities, and donates technology to inner-city educational programs and humanitarian relief organizations.
In 2024, Mercury announced a partnership with UCLA Anderson Forecast to support research on the impact of climate change on the Californian economy. The company hopes to learn how to assist homeowners facing the impacts of catastrophic weather. Mercury also partnered with Tokio Marine America in 2024 to assist and provide coverage to Californian homeowners who were dropped by their home insurance companies.
Additionally, Mercury employees have access to the company’s well-being program, and the company works closely with city leaders to recognize people who have positively impacted their communities.
Mercury offers a wide range of insurance products in addition to auto and home insurance including umbrella, renters, landlord and business insurance for broader personal protection. For policyholders looking to round out their coverage, Mercury also has mechanical breakdown coverage, which covers mechanical failures in your vehicle, and optional residence coverage like cyber protection and identity management protection. Policy availability varies by state.
Methodology
Rates
Bankrate utilizes Quadrant Information Services to analyze November 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates for our base profile are based on the following characteristics and full coverage limits with bundling and paperless billing discounts applied:
40 year old
Single male and female driver
2023 Toyota Camry
Primary vehicle
Good credit score
Clean driving record
Commutes 5 days
Bodily injury liability
$100,000 per person
$300,000 per accident
Property damage liability
$50,000 per accident
Personal injury protection
$100,000 per accident
Uninsured motorist bodily injury
$100,000 per person
$300,000 per accident
Collision deductible
$500
Comprehensive deductible
$500
To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. These are sample rates and should only be used for comparative purposes. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following driver characteristics:
Other profiles
Rates were calculated based on the following insurance credit tiers assigned to our drivers: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. Four states prohibit or limit the use of credit as a rating factor in determining auto insurance rates: California, Hawaii, Massachusetts and Michigan.
Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), at-fault accident, single speeding ticket, single DUI conviction and lapse in coverage.
Rates were calculated by evaluating our base profile with the following differences in mileage: 2K, 5K, 12K (base), 15K and 20K.
Unless otherwise stated, rates are for 2023 vehicle models. For new vs used vehicles, we included the following year in our calculations: 2013.
Rates were calculated by evaluating our base profile with the ages 18-70 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts due to state regulations. For teen drivers, rates were determined by adding a 16- or 17-year-old teen to their 40-year-old married parents' policy. The rates displayed reflect the total cost of a driver this age added to their parents’ policy.
The following states do not use gender as a determining factor in calculating premiums: California, Hawaii, Massachusetts, Michigan, North Carolina, Pennsylvania.
Rates were evaluated based on the following marital/family status: single (base), married, 40-year-old married man and woman. Marital status is not a rating factor in Hawaii and Massachusetts.
Bankrate Score
Our Bankrate Score for auto insurance considers key variables that our insurance editorial team determined impact policyholders’ experiences with an insurance company. These factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well auto insurance companies satisfy these priorities, our team analyzed quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated the discount options listed on each company’s website.
Tier 3 (Support): To encompass the many ways an auto insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Rates
Bankrate utilizes Quadrant Information Services to analyze November 2025 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates for our base profile are based on the following characteristics and coverage limits:
40 year old
Married male and female homeowners
2017 build year
Primary home
Good credit score
Clean claim history
Dwelling coverage
$300,000
Other structures coverage
$30,000
Personal property coverage
$150,000
Loss of use coverage
$60,000
Liability coverage
$500,000
Medical payment coverage
$1,000
The homeowners also have a $1,000 deductible, a $500 hail deductible and a 2 percent hurricane deductible (or the next closest deductible amounts that are available) where separate deductibles apply.
These are sample rates and should be used for comparative purposes only. Your quotes will differ.
If otherwise specified, the base profile has been modified with the following homeowner characteristics:
Dwelling coverage:
Coverage A, Dwelling: $150,000, $350,000, $450,000, $750,000
Coverage B, Other Structures: $15,000, $35,000, $45,000, $75,000
Coverage C, Personal Property: $75,000, $175,000, $225,000, $375,000
Coverage D, Loss of Use: $30,000, $70,000, $90,000, $150,000
Coverage E, Liability: $500,000
Coverage F, Medical Payments: $1,000
Rates were calculated based on the following insurance credit tiers assigned to our homeowners: “poor, average, good (base) and excellent.” Insurance credit tiers factor in your official credit scores but are not dependent on that variable alone. The following states do not allow credit to be a factor in determining home insurance rates: California, Maryland, Massachusetts.
Rates were calculated based on the following insurance claims assigned to our homeowners: “fire ($80,000 in losses), liability ($31,000 in losses), theft ($5,000 in losses) and wind ($12,000 in losses).”
Rates were calculated based on the following build years for homes and assigned to our homeowners: 1959, 1982, 1992, 2010, 2017 (base) and 2020.
Rates were calculated based on the following deductible amounts: $1,000 (base), $1,500, $2,000 and $5,000.
Bankrate Score
Our 2025 Bankrate Score considers variables our insurance editorial team determined impact policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s cost of coverage, product availability, financial strength ratings, online capabilities and customer and claims support accessibility. We grouped these factors into three essential categories — cost and ratings, coverage and savings, and support — which we then weighted in a tiered approach.
Each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. Our scoring model provides a comprehensive view, indicating when companies excel across several key areas and highlighting where they fall short.
50% Cost & ratings
50% Cost & ratings
30% Coverage & savings
30% Coverage & savings
20% Support
20% Support
Tier 1 (Cost & ratings): To determine how well home insurance companies satisfy these priorities, our team analyzed average quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best, Demotech and the National Association of Insurance Commissioners (NAIC).
Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
Tier 3 (Support): To encompass the many ways a home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored in a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.
Shannon Martin is a licensed insurance agent and Bankrate analyst with over 15 years of experience in the industry. She enjoys helping others navigate the insurance world by cutting through complex jargon and empowering readers to make strong financial decisions independently.
Amelia Buckley is a personal finance editor for Bankrate and an insurance agent with a personal lines license. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized financial decisions with confidence.
$2,214
