Morty Mortgage Review 2026

Morty overview

Morty is not a lender but rather an online mortgage broker founded in 2016 and based in New York City. Since its inception, Morty has processed over more than $5 billion in loans. The brokerage touts its quick online process, with fast applications, preapprovals and turnaround times, including the ability to close in as few as 14 business days. Morty also offers rate locks for up to 180 days.

Pros and cons of Morty

How Bankrate scored Morty

Affordability: 5 stars

Morty has competitive mortgage rates, and offers low down payment options, earning it 5 out of 5 stars for affordability.

• Interest rates: Morty’s mortgage rates are significantly below the national average mortgage rates at the time of this review, giving it an edge over the competition.
• Down payment: Morty offers many loans with low- to no-down payment options.
• Fees: Morty doesn’t charge application, or credit check fees, but the lender you connect with through Morty may charge fees.
• Closing costs: Closing costs will vary depending on your loan size, desired location and the lender you choose through Morty. 

Availability: 5 stars

Morty offers a large array of loan options and is available in 45 states, plus Washington, D.C., so it scores the full 5 out of 5 stars for availability.

• Home loans offered: Morty offers conventional, jumbo, USDA, FHA and VA mortgages, including both purchase and refinance loans. Morty also offers non-QM loans (non-qualifying mortgage loans), which are aimed at people who are self-employed or otherwise have fluctuating income — these loans have more flexible income and credit standards but generally come with higher interest rates.
• Footprint: You can get a Morty mortgage in Washington, D.C. and 45 states.
• Where to find: Morty is an online-only brokerage with no branch locations.

Borrower experience: 5 stars

Morty’s long rate lock periods and easy-to-use rate estimation tools help it score 5 out of 5 stars for borrower experience.

• Application and preapproval process: You can start the process with Morty by creating a free account online. From there, you can get preapproved in minutes. When you have an accepted offer on a house, you can then lock in your loan and rate, and complete the application and underwriting process. 
• Transparency: Morty's website has a customizable mortgage rate tool. The tool lets you input criteria and estimate your rate on various loan types.
• Customer service: With Morty, you can email, chat or call 844-457-8564 to speak with a loan officer. Its call center hours are Monday through Friday, 9 a.m. to 7 p.m. ET, according to the website.
  

   

Morty reputation

Though it’s been in business for less than a decade, Morty has garnered a good reputation. While Morty isn’t accredited by the Better Business Bureau, the agency has given the broker an A- rating. The broker also gets a 4.7, or "excellent," score from the review site Trustpilot, with 255 reviews at the time of this writing.

• Methodology

  To determine a mortgage lender’s Bankrate Score, Bankrate rates lenders on a scale of one (1) to five (5) stars — with five (5) the highest rating — based on a variety of factors relating to the lender’s products and services. To assign our ratings, we assessed each mortgage lender across three core areas:

  • Affordability. Annual percentage rate (APR) - 80%; assistance for first-time homebuyers - 10%; down payment - 10%

  • Availability. Loan products - 50%; licensing - 40%; credit score - 10%

  • Borrower experience. Rate transparency - 35%; customer service - 35%; convenience - 20%; rate locks - 10%; reputation (if applicable)

  Learn more about our methodology.