HomePlus Mortgage

5.0 out of 5

100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
178 out of 178 rates honored

Consumer Reviews

(178 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
176
2
0
0
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 178 Reviews

Gerardo
California

7/14/2018

Great service and awesome experience

John was great, he gave me all the informations needed for me to make the most educated choice for my mortgage. I will defenatly use him again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Ms P
Escondido

7/11/2018

Easy experience, job done.

We contacted John Vitale regarding a refinance. The whole process went very smoothly and the loan closed on time without hitch. John took the time to explain the process, answer my questions and follow up throughout. We were informed and new what to expect at each step. We would not hesitate to ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Mo. N
Santa Monica

7/10/2018

Best Mortgage Co.

Stephanie Wilson refinanced my mortgage loan with great dedication and perseverance, even working on my case in her time off. She was extremely helpful and far exceeded my expectations. I highly recommend Stephanie for your home mortgage needs.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Gary D
Sacramento

7/9/2018

Excellent service - Thanks Tad!

I had the pleasure of having Tad Anderson from HomePlus Mortgage process my loan from start to finish. He answered all my questions and is very knowledgeable and experienced in this field. A home is your most important investment and I'm so glad I had Tad to assist me along the way to a successful a... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Shari
Madera

6/27/2018

Above and Beyond

Michael Zapkowski with Home Plus Mortgage has once again gone above and beyond to finalize our new home loan. He made the whole process from start to finish very easy.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Will
91708

6/26/2018

Amazing experience

I would highly recommend Tina Jayne Le Roux for any of your lending needs. From the initial phone conversation I could tell she was experienced and very professional. She was not at all fazed by my situation where the seller required a very short deadline to close.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Katie
San Diego

6/19/2018

Wonderful Experience!

James was friendly, professional, and responsive to questions; no waiting a day to hear back from him. James was very helpful during the entire mortgage application process. He also got us a great rate and locked us in right before they went up. I would strongly suggest using James. He was very prof... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Elizabeth Lopez
Fresno

6/19/2018

Excellent experience working with Tina LeRoux

I was amazed at how quick, efficient, and positive my experience was working with Tina. I sent a refinance inquiry late Friday evening and promptly received a call and email from Tina early Saturday offering to help me. Tina made the process easy, straightforward, and hassle free. She was trustworth... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Elizabeth Lopez
Fresno

6/18/2018

Positive and quickest refinance process

I was amazed at the quick and efficient refinance process with Tina LaRoux. Tina was professional, helpful, and responsive to all my questions. She made the process hassle free and assisted me with starting and completing the process in ten days (I filled out the Homeplus inquiry late Friday night a... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

G. Martinez
Concord, CA

6/16/2018

Easiest loan ever

I worked with Stephanie Wilson from HomePlus Mortgage to get my refinance completed. She was incredibly responsive, very thorough and extremely quick during the whole process! She got back to me same day about my initial query, which was a promising start, and was able to answer every single questi... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes