HomeLend Mortgage

4.8 out of 5

96% recommended

Customer Service Rating

Knowledge
4.5
Level of service
4.7
Professionalism
4.8
Responsiveness
4.9
22 out of 23 rates honored

Consumer Reviews

(23 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
20
2
0
1
0

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 23 Reviews

Allison
TX

10/8/2018

Great experience and great rates!

Overall, I had a wonderful experience working with Marie. I had a ton of questions and she was always available to answer them for me. She would discuss over the phone or email me back in a timely manner. We only had one hiccup along the way with a miscommunication regarding the close date but she w... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Swimduck
75072

9/6/2018

Smooth process

Giovanni and the team, including Jan were wonderful to work with. Giovanni went above and beyond to make sure this was a smooth transaction.

Knowledge
4.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Chris C
Pearland, TX

5/20/2018

Smooth Process

I applied for my first mortgage with HomeLend and i'm glad I did. Their rates and fees are very competitive and Giovanni was there to assist with any questions I had through the entire process. The whole process went smoothly and they were able to meet my closing date.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

annelymati
Pompano Beach

12/27/2017

Great experience!

Marie and all HomeLend team helped us to buy our first home. We are thankful for all the help and guidance!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Joyce
Gainesville, FL

11/15/2017

Highly recommend

We worked with Marie Tinana and Lindjoy Benoza for our refinance. I had been doing research on various companies and following rates for 3 or 4 weeks before deciding to work with them. Marie gave us the best rate and lowest closing costs. She was quick and personable while helping us through the ap... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Rafal
Jackson NJ

11/22/2016

outstanding experience

The team was very professional. They made the process of getting me my mortgage actually very enjoyable. The process was very smooth and the rates excellent

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Robert K.
Rancho Cucamonga

11/8/2016

Great Experience ! No Problems !

Everything went through as promised. My bank could not come close to the the re-fi rates that Homelend got me. I highly recommend them. Marie Tinana answered every email and text question within minutes during the process. Robert K.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Syrus H
Sanford, FL

10/14/2016

Good Experience

I applied for loan through Homeland Mortgage and was very happy with the service provided. I worked with Marie and she was awesome throughout the process, who was very knowledgeable, highly professional and organized. Thank you for all your hard work and prompt response to all my questions Marie. Pe... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Syrus Hossain
Florida

10/13/2016

Excellent

I applied for loan through Homeland Mortgage and was very happy with the service provided. I worked with Marie and she was awsome throughout the process, who was very knowledgeable, highly professional and organized. Thank you for all your hard work and promt response to all my questions Marie. Peop... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Adam
Cherry Hill

10/10/2016

Mike

At all points through the process Mike was excellent in keeping me up to date. He spoke to me as an intelligent consumer and ended up h long me save over 300 a month

Knowledge
5.0
Level of service
5.0
Professionalism
4.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes