Homefinity User Reviews

4.9 reviews
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98% recommended

Customer Service Rating

Knowledge
5.0
Level of service
4.9
Professionalism
5.0
Responsiveness
4.9
166 out of 167 rates honored

Consumer Reviews

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(167 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 167 Reviews
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Brian
Walla Walla, WA

5/22/2020

Delivered, as promised

Wayland Coleman and his team were great. When I solicited a rate quote from Homefinity (through Bankrate), Mr. Coleman promptly called me. It was the height of the market crash and other lenders seemed overwhelmed. Wayland calmly explored rate options with me in a detailed and matter-of-fact manner ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Alex
Nolensville

5/21/2020

Transparent and easy to work with

We refinanced and had a wonderful experience. Not only did we get a great rate and will save a ton over the term of the loan, but Homefinity was responsive, attentive, transparent and knowledgeable. We enjoyed worked with JT Heinz and his team and highly recommend them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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John O
Nashville, TN

5/21/2020

Quick & smooth end-to-end experience!

Homefinity has a nice web portal that allows most everything to be accomplished online, but even a good online tool for mortgages isn't worth much if it's not backed with competent humans. Happy to say JT did an amazing job of keeping me informed of every step that was coming and when. He was lightn...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mike W.
Milwaukee, WI

5/20/2020

Using Technology to Simplify the New Loan Process

I've now used Homefinity 3 times in the past 3 years. Their remote process is simple and takes minimal time. Solid technology platform allows me to esign and complete all tasks with a few simple clicks. They even closed at the location of my choosing; my kitchen. When questions arise, your loan ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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WBH
Seattle

5/19/2020

Innovative agent saved our loan

Winn Coleman and his team did a fantastic job for us. Our situation is complex and Winn found creative solutions we did not even know about. We got a great deal and are very happy. Took exactly two months from first touch to money in the bank. That's darned great for a refi in an econ crisis. ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Adrienne
Dallas, TX

5/12/2020

Easy Process

Our refi with Homefinity was smooth and easy from start to finish. Michele Anderson and Troy Heinz provided us with excellent customer service - both were always quick to respond to my numerous questions. I definitely recommend them!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Matt
Yorktown, VA

5/11/2020

Excellent Experience

I worked with Jim Moran and his team at Homefinity on a streamlined VA refinance, and they provided superb service. They got me a great rate and were quick to answer any questions that I had. The whole process was simple and quick, and I would highly recommend them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bqsil
Houston

5/11/2020

Quick and Easy Process

Refinancing of my home was very smooth and quick. Becky and Amanda helped to get it closed easily Even during the Covid days. Keep it up! 5 stars.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kyle and Shelbey
Indianapolis, IN

5/10/2020

Excellent experience

The entire process was seamless and easy in my opinion. Angela got us off to a great start by answering any questions we had and going above and beyond to ease any concerns we had throughout the process. She made herself available around our schedule, super cheerful and helpful. I would highly recom...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Nelson Ehijene
Gallatin, TN.

5/10/2020

Impressed and confident with Jamarr Matthews

I must say working with Loan Office Jamarr Matthews was a real blessing, experienced, informative, empathetic, great customer service, and overall nice guy. You will be pleased and fortunate to work with someone that understands the Mortgage company. Even while still working with Jamar, I referred ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes