Homefinity User Reviews

4.9 reviews
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98% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
4.9
Responsiveness
5.0
0 out of 0 rates honored

Consumer Reviews

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(196 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 125 Reviews
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Mike Dach
Vancouver, WA

8/12/2019

Great Customer Service

I dealt with Steve, Drew, and Rose. They were all very nice and helped us along the way with any and everything we needed. All three were very quick to respond to emails. I recommend Homefinity 100%. I don't typically write reviews but this was such a great experience I wanted to make sure other peo...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Brad N
Bellingham, WA

8/16/2019

Great service, impossibly fast

Joseph and his team were extremely helpful throughout the mortgage process, and helped us hit an extremely aggressive closing deadline of 2 weeks, including a holiday weekend. We were hesitant to go with an online lender, but would do it again in a heartbeat.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Lonnie
Cumming GA

8/30/2019

Fantastic Follow Up and Value

JT was extremely professional, honest and efficient. JT was up front with all costs which were reasonable and fair, he walked through all of the options and went out of his way to run different scenarios so that I could make the best financial decision. Too many times mortgage brokers are unclear ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Robert
Franklin, TN

9/3/2019

What Dreams Are Made Of

Ever dream that you could pick up the phone and have a home loan go smoothly from start to finish? That was my experience with JT and his team. Super nice, super smooth process. Great use of technology to get documents loaded in on my schedule. I’ll be going back to JT in the future. Best rate...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ryan L
Bend, OR

9/3/2019

Better than expected

At first I was hesitant to use an online lender for a mortgage refinance, but the rate and fees were unbeatable w/ Homefinity so I went for it. The process was smooth and convenient, communication was great, and an all around excellent experience. Definitely recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mike C.
Portland, OR

9/3/2019

Wonderful experience!

I wanted to thank the team again for your help with the refinance! You made it a very smooth and easy process. Everything happened very quickly with no hoops to jump through. I highly recommend this company, especially Steve and Jenna.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Patrick W
SC

9/5/2019

Great !!

I have dealt with many mortgage companies over the years both for new purchases and refinances. I would have to say the experience with Homefinity lead by Becky Goland was great. Becky and her team were professional and knowledgeable through the process and aslo kept me informed. I would certainly ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Lonnie S.
Cumming GA

9/6/2019

Awesome Experience

First time using an online mortgage company so there was certainly some trepidation, but it was a fantastic experience. JT was very professional and answered all of my questions and there were no half truths and outright lies on fees and points. I will definitely use them again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ryan & Brandi
Modesto, CA

9/11/2019

EXCELLENT Experience

5 stars!!! Michele and Angela were out of this world fantastic from beginning to end. I was nervous about doing our REFI online, but they really put my mind at ease. No question was unanswered and no question was too minor. Prompt replies and super nice on top of it. I highly recommend Michele ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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boo yeah
Schwenksville

9/11/2019

Consummate professional

Jon Dyreson was in a word - awesome. He is a breath of fresh air and provided fantastic service and world class responsiveness and care. I have already recommended him to several family members and friends and will return to him in the future. He is simply the best.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes