HomePlus Mortgage

HomePlus Mortgage User Reviews

5.0 reviews

99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
232 out of 234 rates honored

Consumer Reviews

(234 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
230
2
0
0
2

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 234 Reviews

Vern
Florida

10/31/2019

Once again a great experience with Irene Guyot.

This is the 2nd time I've worked with Irene. Because she was so very professional and helpful for my first mortgage on a home in Washington I decided to use her for my re-fi on my home in Florida. She got me the best rate possible. Very knowledgable and helpful throughout the whole process. Thank yo... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Orlando Pozo
Rancho Santa Margarita, CA

10/24/2019

Great Refinance Experience!

This is the second time we worked with Chris, and as always, we were extremely pleased with his service. He went above and beyond to help us secure a loan we were comfortable with and worked with us through the entire refinance process. We would definitely like to work with Chris in the future and h... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Patricia Solda
Rancho Murieta, CA

10/16/2019

Painless REFIs

Joe Vitiello is the best! He got me a mortgage when no one else would help me and has since helped me refinance twice In the last year. Refinancing with Home plus has saved me close to $1300 per month in mortgage payments. He was able to do this and keep the costs of refinancing low. I highly reco... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

A. Baldwin
Texoma area

10/10/2019

Highly recommend!

I have been through the mortgage loan/refinancing process many times. I am tech and finance savvy and always shop around for the best overall deal. This time I decided to refi with HomePlus Mortgage. Not only did I get the lowest interest rate with minimal closing costs, but I also had an excepti... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Blaise Lane
Brisbane, CA

10/7/2019

Highly recommend!!!!!

The thought about refinancing my first home seemed like a daunting task. I stumbled on HomePlus while shopping around for rates. Carl (Snyder) walked me through the entire process and made himself available to my never ending questions. His expertise was greatly appreciated. It helped me feel reass... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Mary A
Orange County

9/25/2019

Easiest refi I have ever done.

Emily Van Slyke did an amazing job with my recent refi. She got me the best rate, very professional, easy to work with and kept me updated on how things were progressing. I would highly recommend her to handle all your needs.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Grace Lovio
Temecula, CA

9/23/2019

HIGHLY RECOMMENDED!!

Chris Ross is the best of the best!! As first time home owners, he really put in the time and care to make sure we fully understood all of our options. While shopping around for lenders, I had every other person try to pitch me without even trying to make sure I was comfortable, but Chris truly wen... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Fred Egelston
San Jose CA

9/5/2019

James Rotta and Home Plus Mortgage *****

I have refinanced with James Rotta multiple times and each time I talk to or communicate with him he is Professional, efficient and genuinely concerned about what is best for my situation. He will do everything in his power to give you exceptional service!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Dustin S.
Escondido, Ca

7/29/2019

Jamison and HomePlus were fantastic!

My wife and I just purchased our first home and the loan process couldn’t have been any easier. The pre-approval process was quick and easy, their interest rates were lower than what we were quoted elsewhere, and we closed on time without any surprises or issues. Jamison kept us informed throughou... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes

Safal
Washington

7/27/2019

My experience Brittany Ambrosanio was excellent!!

I only worked with Brittany for my Home Loan Refinance this year. Overall it was an excellent customer experience. She was very knowledgable and experienced with navigating with the Home Refinancing Process. We did everything online and over the phone. Before choosing Home Plus Mortgage, I had he... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes