HomePlus Mortgage

HomePlus Mortgage User Reviews

5.0 reviews
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99% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
245 out of 247 rates honored

Consumer Reviews

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(247 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 247 Reviews
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Brooke Mumford
Hemet, CA

2/20/2020

Great Experience

We recently closed on our first home with Home Plus Mortage! They made it quick and easy! Even for a self employed, single income family. if they can do it for us, they can do it for you, too!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Julie
94521

2/13/2020

Tad was wonderful!

Tad was very responsive and knowledgeable. I would recommend him in a heartbeat! Will be back if we ever need to finance again in the future.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Gordon
93312

2/11/2020

Thank you Tina Le Roux for your help.

I was really happy the way my refinance went, it was quick and the cost was muck lower that going direct to the lender. Tina kept me up to date and was excellent at returning answers to any questions that I may have hd.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Logan
California

2/4/2020

Great Team to Work With

The team was great! This was our first home purchase and we were unfamiliar with the lending process. Emily Van Slyke (loan originator) was incredibly responsive and explained everything to use at each step of the process. No question went unanswered for us. Emily and her team helped us see everythi... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Elizabeth M.
Rohnert Park, CA

2/1/2020

Great Experience

Tim Paris was amazing. The whole experience was great, easy and non stressful. Tim was very responsive to questions, getting back to quickly with answers and additional information. I highly recommend HomePlus Mortgage If you want to refinance.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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C. Davis
Galt, CA

1/28/2020

An Amazingly Quick and Easy Refinance

Tim Paris at HomePlus Mortgage handled our refinance. First, we were amazed to find out that we could have a way better rate on our mortgage than we'd previously been paying - $300 less a month, in our case. Second, Mr. Paris was amazing: he was always extremely responsive to our phone calls and ema... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Paul C.
San Jose, CA

1/27/2020

Very Helpful Throughout!

Emily Van Slyke was very helpful throughout the refinance process. She was always accessible and thorough in walking us through the steps and answered our questions in a timely manner. She was very professional and courteous - constantly keeping us up-to-date with our application's status. The onl... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Chris Melillo
Valencia, CA

1/2/2020

Great Experience!

Best residential loan experience ever!ReFi was so simple and quick. Emily was super knowledgeable and extremely friendly. The application processes was seamless l! Will definitely be a return customer. Thank you very much!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Isaac McGowan
San Rafael, CA

12/26/2019

Great experience from start to finish

Jamison Ricci at HomePlus Mortgage did an amazing job helping us refinance our home. Jamison was very clear about what fees and third-party costs we would pay, and what we would pay out of pocket to close. He consistently moved the process along, and he updated us when anything was took longer tha... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Regina
San Diego CA

12/26/2019

Simple, efficient and always available

Simple, efficient and always available. I appreciate James always being available for questions and concerns throughout my first time refinancing. I appreciate his expertise, recommendations and the simplicity of the transaction.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes