HomePlus Mortgage

HomePlus Mortgage User Reviews

5.0 out of 5

100% recommended

Customer Service Rating

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
194 out of 194 rates honored

Consumer Reviews

(194 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
192
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Showing 10 of 194 Reviews

J.P.
Queen Creek, Az

11/8/2018

Great experience

Easy to work with, great communication and a pleasure to work with.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

D. McGee
Fresno, CA

10/26/2018

Great Service Quick Process = Happy Customer

I contacted James Rotta while in the process of obtaining a re-finance with another company. My first lender was moving forward but at a very slow pace. From the moment I contacted James we were in constant contact. The escrow funded quickly and the closing cost were about 1/2 that of the other com... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Marsha L
San Diego, CA

10/25/2018

Outstanding Experience and Service

We recently completed a refinance of our home loan with Bryan Horn of Homeplus Mortgage. I highly recommend Bryan and Homeplus Mortgage. The interest rates and costs were the best we found and their service was outstanding from the first contact to the last. They processed our loan quickly, d... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Lyn
CA

10/24/2018

Excellent Service

Tim Paris was awesome, he listened to what my financial needs and was able to close the loan in an expeditious manner . He is highly commendable. I wouldn't work with anyone but Tim when it comes to purchasing or refinancing a home. He is the best

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Ryan Winger
Tustin, CA

9/21/2018

Great Rate, Great Service

We worked with Michelle to secure funding for the purchase of our first home. Michelle was extremely quick and responsive (late on a Saturday night of a long holiday weekend) and helped us secure the most competitive rate out of several different lenders rates we were considering. In fact, the other... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Mike
Texas

9/20/2018

Best customer service

Tim was awesome, he listened to what my financial needs were and I got the refinancing completed just in time. Thank you

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Donna D.
Camarillo

9/19/2018

Great experience with James Rotta

James Rotta helped make the process of refinancing my home go as smoothly as possible. I have refinanced before and working with him was by far the most stress free experience I have ever had. I was in constant contact with him throughout which helped with clarification and understanding. I kne... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Ryan
Visalia, CA

8/30/2018

Great experience!

I've financed houses a few times and this is the first time I've felt like I wasn't haggling at a used car dealership. Chet Borger did a great job answering all of my questions and explaining the process ahead of time. My refinance was painless and there were no big last minute surprises. Thank you ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

SKM
Morgan Hill, CA

8/25/2018

Excellent !!

Worked with Jonathan Rhodes on new loan and also on refinance almost 3 times so far. Jonathan provided various options and rates based on my situation. He was very friendly and helpful throughout the process. He always responded to all my questions/concerns all the time with lots of patience. He ... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes

Sergio
Ventura County

8/7/2018

Thanks James Rotta for the exceptional service!

James Rotta is the man! From beginning to end, he was there to help, answer all my questions, and gladly stepped in and resolved a couple of hiccups in the loan process. Guys likes James make it easier for people to trust their loan officers/consultants. Consequently, people are less hesitant to com... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes