Chase Freedom Flex℠ review

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Snapshot

4.3

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Best for rotating cash back categories

Chase Freedom Flex℠

Rewards rate

1%–5%

Annual fee

$0

Intro offer

$200

Regular APR

15.74% - 24.49% Variable

Recommended Credit Score

Good to Excellent  (670 - 850)

Chase Freedom Flex℠ Overview

If you’re looking for a winning combination of year-round rewards and rotating cash back, the Chase Freedom Flex℠ should be one of your first stops.

The Freedom Flex boasts no annual fee, solid cardholder perks, a terrific balance of practical everyday bonus categories, niche extras and one of the most flexible cash back rewards programs available. On their own, each of these benefits is impressive, but the Freedom Flex has them all, making it one of the best cash back credit cards on the market.

However, like other cards with rotating bonus cash back programs, quarterly categories may not be the best fit for you based on your spending habits. Read on to learn more about where the Freedom Flex shines, how it stacks up against other rewards credit cards and whether it makes sense as part of your cash back strategy.

What are the pros and cons?

Pros

  • Carries no annual fee, making it a low-risk addition to your cash back strategy
  • Offers a long introductory APR that could help you chip away at larger purchases and transferred balances while earning rewards and avoiding interest charges
  • Welcome offer is generous and easily attainable for most cardholders
  • Hybrid rewards-earning offers a great mix of consistency and variety
  • Carries excellent travel protections and partner benefits for a no annual fee card

Cons

  • Must pair with a higher-tier Chase card to take advantage of travel partners
  • Must remember to enroll in rotating categories each quarter
  • Carries cash back limits in its rotating bonus categories

A deeper look into the current card offer

Quick highlights

  • Rewards rate: 5 percent cash back on activated bonus category purchases each quarter (up to $1,500 in purchases, then 1 percent) and on Chase Ultimate Rewards travel purchases; 5 percent cash back on Lyft rides (through March 2025); 3 percent cash back on dining (including restaurants, takeout and eligible delivery services) and drugstore purchases and 1 percent cash back on all other purchases
  • Welcome offer: $200 cash bonus after spending $500 within your first three months
  • Annual fee: $0
  • Purchase intro APR: 0 percent for 15 months
  • Balance transfer intro APR: 0 percent for 15 months (Intro Balance Transfer Fee: $5 or 3 percent of the amount of each transfer, whichever is greater in the first 60 days)
  • Regular APR: 15.74 percent to 24.49 percent (variable)

Current welcome offer

The Chase Freedom Flex’s current welcome offer clocks in at $200 after you spend $500 in your first three months of card ownership. This bonus has held steady since the card’s launch and is quite generous considering the card charges no annual fee and comes with a low spending requirement relative to competing cards. A handful of competitor’s options require you to spend $750 or even $1,000 to earn a comparable bonus.

A $200 return for spending $500 in your first three months is just about the best minimalist spenders can hope for. If that doesn’t sound like much, think of it this way: if you spend exactly $500 in three months, your credit card issuer will give you 40 percent of what you spent back–not accounting for any cash back accrued from rewards spending.

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Bankrate’s CardMatch tool may provide personalized offers you can’t get through the issuer for some cards, but applying directly through the issuer may present other offers. It always pays to do your research and decide which potential offer values match your spending habits.

Rewards rate

Even cardholders who prefer flat-rate cash back can appreciate the mix of consistency and variety offered by the Freedom Flex. While most cash back cards earn rewards at either a flat rate on all purchases, in specific bonus spending categories or in rotating bonus categories, the Freedom Flex blends multiple cash back styles by offering a boosted rewards rate year-round in select categories and on a quarterly basis in others.

How to earn

The Freedom Flex card’s backbone is its rotating 5 percent cash back on up to $1,500 in each quarter’s activated bonus category spending (then 1 percent back). Chase’s bonus categories are announced quarterly and usually feature essential expenses. This quarter’s categories spotlight purchases made on Amazon.com and select streaming services through the end of June 2022.

Streaming services included are:

  • Netflix
  • Hulu
  • Disney+
  • ESPN+
  • Sling
  • Vudu
  • Fubo TV
  • YouTube TV
  • Youtube Premium
  • Spotify
  • Apple Music
  • Apple TV
  • HBO Max
  • Paramount+
  • Peacock
  • Showtime
  • Pandora
  • SiriusXM

While this is a lengthy list of streaming services, the first quarter featured grocery store purchases (excluding Target and Walmart) and eBay purchases. Grocery stores happen to be one of the easiest categories to maximize each year and you’ll likely spend more in the aisles than you would on your favorite streaming services. However, if you missed the grocery store category last quarter, you can still earn 5 percent back on plenty of household purchases via Amazon.com, including groceries via Amazon Fresh. Plus there may still be the chance to get 5 percent back at Walmart in either the third or fourth quarters since it has historically been featured in both 2020 and 2021.

While the card’s 5 percent cash back categories rotate quarterly, you can earn year-round in other categories, including unlimited 5 percent cash back on Chase Ultimate Rewards travel purchases and 3 percent back on drugstore and restaurant purchases, including takeout and eligible delivery services.

Other rotating category cards, like the Discover it® Cash Back, offer similar bonus categories, but the Freedom Flex sets itself apart with the additional rewards categories it shares with the Chase Freedom Unlimited®.

How to redeem cash back

Although marketed as a cash back card, the interesting part about the Freedom Flex is that you’re not earning cash back directly—you’re earning Chase Ultimate Rewards points. You can redeem them for cash back in the form of a statement credit or direct deposit, or you can use your points for any of the following redemption options:

  • Travel and event bookings through Chase Ultimate Rewards
  • Pay with points at Amazon.com and PayPal
  • Gift cards for 150+ brands
  • Merchandise using Shop through Chase
  • Apple Ultimate Rewards Store purchases

How much are the rewards worth?

Chase Ultimate Rewards points are all worth 1 cent apiece when you redeem for cash back, travel, gift cards and merchandise through the Ultimate Rewards store. Paying with rewards on Amazon.com slightly devalues your rewards to 0.8 cents per point, however.

Want more than 1 cent apiece? You can increase the value of your rewards by pooling them with a premier Chase travel card.

Your points are worth more if you redeem them for travel in the Ultimate Rewards portal using either the Chase Sapphire Preferred® Card (which makes points worth 1.25 cents apiece or the Chase Sapphire Reserve® (which makes them worth1.5 cents apiece). However, both of these cards charge annual fees, $95 or $550, respectively. So if you’re looking to boost your rewards this way, be sure that you’ll get enough value out of the cards’ perks or rewards rates to l offset their annual fees.

If you’re feeling generous, your Freedom Flex rewards can also bump up to 1.25 cents per point when you contribute them to participating charities using Chase’s Pay Yourself Back feature.

Other cardholder perks

Compared to other no-annual-fee cards, the Freedom Flex offers an impressive variety of benefits that carry everyday value. A few standout features include its light travel perks, shopping protections and World Elite Mastercard benefits.

Sometimes a card’s most eye-catching benefits are temporary—like the sign-up bonus, the 5 percent back on Lyft rides and complimentary three-month DashPass subscription. Despite this, the Freedom Flex’s ongoing perks may be more than enough to compete with those of other rotating category cards.

Travel insurance benefits

The Freedom Flex’s trip cancellation and interruption insurance is a valuable perk that you rarely see on cards with no annual fee. The protection is downgraded a bit from its premium Sapphire sibling cards, but a $1,500 per person/$6,000 per trip reimbursement for nonrefundable passenger fares is enough coverage to earn some peace of mind.

In case you’re dealing with a rental company during your travels, Freedom Flex also provides an auto rental collision damage waiver, which can save you money on insurance in the event of theft as well. If you’re in a pinch, you also receive travel and emergency assistance.

World Elite Mastercard benefits

The Freedom Flex is a World Elite Mastercard, meaning it comes with a few extra benefits you might not know about. For instance, cardholders who take three Lyft rides in one month can earn a $5 credit toward their next ride.

Flex cardholders also earn 5 percent cash back on purchases with HelloFresh to use toward their next delivery—a particularly valuable benefit if you want to explore prepared meal delivery over going out to eat. Mastercard Elite cards also offer users a free membership to ShopRunner, which provides complimentary, two-day shipping from dozens of major retailers.

Cellphone protection

The cellphone protection benefit is one of the most valuable on the Freedom Flex since it saves you money on the road and at home. In fact, the Freedom Flex is the only personal Chase card to carry cellphone protection because it’s in the Mastercard network.

Your phone is covered for up to $800 per claim ($1,000 yearly coverage, up to two claims per year) in the event it’s stolen or needs repairs, and you qualify simply by paying your cellphone bill with your credit card (a $50 deductible per claim applies).

Free/discounted DashPass membership

Fans of food delivery service DoorDash will also enjoy a special perk with the Freedom Flex. Cardholders are eligible to sign up for a free DashPass membership, which covers three months of membership fees. After the first three months, you’re automatically enrolled at a 50 percent discount for nine more months.

With DashPass, cardholders get $0 delivery fees and reduced service fees on qualifying orders. DoorDash estimates this can save users an average of $4 to $5 per order—which can add up significantly for takeout enthusiasts. Even after the initial three months of free membership, the reduced membership cost is around $5 a month for the remainder of the year, meaning you only have to order delivery twice a month to cover the cost.

Rates and fees

The no-annual-fee Freedom Flex card comes with a pretty generous zero-interest intro APR on new purchases and balance transfers. Cardholders can save on interest for 15 months with a 0 percent intro APR before the normal 15.74 percent to 24.49 percent variable APR kicks in—the low end of which is a bit below the current average interest rate.

This is particularly valuable for cardholders who need to pay off a large purchase or a previous balance over time and don’t want to rack up interest. Not only will you save on fees, but you can also earn rewards along the way. Just make sure to account for the balance transfer fee (3 percent, $5 minimum, for the first 60 days, 5 percent after that) and pay off your balance before the intro period ends, or interest can add up fast.

Since there are a good number of travel benefits to support your 5 percent cash back on Chase travel, it’s also worth being aware of the 3 percent foreign transaction fee when you use your card abroad. This is a little disappointing, but to be expected considering the Freedom Flex isn’t one of Chase’s premier travel cards. A 0 percent foreign transaction fee perk is typically reserved for higher-tier or travel-centric cards.

How the Chase Freedom Flex compares to other cash back cards

With an eye-catching combination of year-round and rotating bonus categories, the Freedom Flex remains a leader at the top of the no-annual-fee cash back card pack. Nevertheless, it might not be the best card for every spender. Depending on where you spend most of your money—and if you prefer reliable, flat-rate cash back on all purchases—the following alternatives might make more sense for you:

Chase Image

Chase Freedom Flex℠

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4.3
Apply now

on Chase's secure site

Annual fee

$0

Intro offer

$200

Rewards rate

1%–5%

Recommended credit

Good to Excellent(670 - 850)
Citi Image

Citi Custom Cash℠ Card

Annual fee

$0

Intro offer

$200

Rewards rate

1%–5%

Recommended credit

Good to Excellent(670 - 850)
Chase Image

Chase Freedom Unlimited®

Annual fee

$0

Intro offer

Earn an Additional 1.5% Cash Back

Rewards rate

1.5%–5%

Recommended credit

Good to Excellent(670 - 850)

Chase Freedom Flex vs. Chase Freedom Unlimited

The choice between these two cards will likely come down to your spending habits and how much work you want to put into earning rewards. If you get a kick out of strategizing about how and when to buy to maximize your rewards, the Freedom Flex can be a great fit, but if you favor consistency and ease of use, the Freedom Unlimited is likely a better choice for you.

While the Freedom Flex offers a 5 percent cash back rate on the first $1,500 you spend per quarter in a variety of rotating categories (upon enrollment, then 1 percent), you won’t have any control over which categories Chase offers, and you may struggle to maximize your earnings in the card’s categories each quarter. Meanwhile, with the Freedom Unlimited, you’ll earn 1.5 percent cash back even on purchases that fall outside the Chase travel, restaurant and drugstore categories. That’s much lower than the cash back rate offered in the Freedom Flex card’s rotating categories, but you won’t be at the mercy of the Chase cash back calendar and won’t need to track or enroll in categories. As such, it could be a better long-term option for everyday spending.

Chase Freedom Flex vs. Citi Custom Cash

If you’re looking for a mix of variety and consistency, but would rather avoid some of the legwork that’s required for maximizing value with the Freedom Flex, the Citi Custom Cash℠ Card could be a terrific alternative. You’ll automatically earn 5 percent cash back in whichever category you’ve spent the most in each billing cycle (on the first $500 spent per billing cycle, then 1 percent), making the Custom Cash a great hybrid of a rotating cash back card, a choose-your-own-category cash back card and a tiered bonus category card.

While using the Custom Cash as your standalone rewards card could mean leaving some cash back on the table in your second- and third-highest spending categories, you’ll have a chance at the highest cash back rate you can get in a ton of categories without paying an annual fee, including restaurants, gas stations, grocery stores, select travel, select transit, select streaming services, drugstores, home improvement stores, fitness clubs and live entertainment.

Best cards to pair with Chase Freedom Flex

Thanks to its diverse earning categories, the Freedom Flex also makes for a great card to stack with other products. By pairing the card with another that earns a better flat rate on general purchases or offers more diverse redemption options, you can ensure your rewards are maximized.

For example, you could pair the Freedom Flex with the Chase Sapphire Reserve, in order to take advantage of the Reserve card’s 50 percent bonus on Ultimate Rewards when redeemed for travel in the Ultimate Rewards portal. Alternatively, the Reserve lets you transfer to one of Chase’s many travel partners—another way to potentially boost point value. By pooling all your Chase points onto the Reserve, you reap the benefits of more earning categories and a competitive redemption value.

Another great option is to pair the Freedom Flex with a flat-rate cash back card that offers a higher rewards rate on general purchases. If you want to stay within the Chase ecosystem, the Chase Freedom Unlimited can be a good option here. Although the Freedom Unlimited’s bonus earning categories are almost identical to the Freedom Flex, it offers a flat 1.5 percent on non-bonus category purchases in lieu of rotating categories.

Or if you don’t mind venturing out to another card issuer, the Citi® Double Cash Card is one of the most valuable flat-rate cards on the market. It offers an unlimited 1 percent cash back on all purchases, plus another 1 percent cash back as you pay off those purchases, for up to 2 percent back.

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Rather than choosing either the Freedom Unlimited or the Sapphire Reserve, we also recommend pairing all three together. In fact, this combo won the “Best credit cards for stacking” title in our 2022 Bankrate Awards rankings since the total annual fee is only $550 across all three cards—less than rival card combos—and the pairing offers a better category scope, redemption option pool and rewards value potential than competing stacks.

Bankrate’s Take: Is the Chase Freedom Flex worth it?

The Chase Freedom Flex card is at the top of the cash back game. Its familiar rotating categories appeal to rewards junkies who don’t mind shopping around to get the most value, while year-round earning categories ensure you can always find ways to earn significant cash back.

Plus, the card is a World Elite Mastercard packed with under-the-surface benefits that make it easy to find extra value—all for no annual fee.

Frequently Asked Questions