First Midwest Bank Mortgage Review 2021

My loan officer was hard working, personable, and very helpful - he walked me through the process and helped keep everything on track all the way through the closing. This isn’t my first loan but by far First Midwest Bank and my Loan Officer were the best to work with, yet!

Chris Barlow and his team at First Midwest Bank went above and beyond to make our refinance a breeze. The process was thorough and each person on the team was responsive to any questions or concerns, despite the uptick in number of applications.

Anthony with First Midwest Bank did a great job of demystifying the refinancing process for us and provided a great rate. Despite a few small hiccups the process was relatively smooth and free from headaches. It was completed in a very short amount of time as well. I recommend First Midwest Bank to ...anyone looking for a loan. show more

Our entire process of Refi went smoothly. Our loan officer Mike was very helpful and kind to answer all the questions we might have. I highly recommend Mike and First Midwest bank.

Mike Leonhart and his team at First Midwest made our refinance process very quick and easy. Everything was done online or by phone and we couldn't be happier with the results. Even though they are out of state for me, I will send all my referrals to Mike from now on! He is the BEST!

I had an excellent experience with First Midwest represented by Mr. Anthony Schmitt. FIVE STARS on everything and I would use them again and will recommend to anyone looking for a great experience on new or refinance mortgage. Since 90% of my interaction was with Mr. Schmitt, my glowing review is a ...testament to the fact how well he represented the First Midwest Bank. This is a long review, hopefully it will help out others. Pluses: 1. Competitive rates - They were not the lowest but pretty close and made up everything in excellent customer service. 2. Customer Service: Getting a mortgage is a lengthy process with so much paperwork and sometimes stressful, even if you are prepared. This is where they shine to make things easy by explaining and willingness to work with you. 3. Integrity & Treating customer with respect: They explained the process and document requirements. At a later stage, we received additional requests during UW but this is not something a loan office can control. 4. Communication: This is key imho. Though this is a busy time for banks, responses were always received in a timely manner. Loan Office was available on phone too with prior notice throughout the process. 5. Timely closing: They told 30 to 60 days and closed in under 60 days 6. Accuracy: Requests made for corrections weren't needed to be repeated; they were taken care of immediately Minues (trivial, and had no impact on my willingness to use them again and this is in no way a negative; just sharing as they can improve their already superlative customer experience) 1. Towards the very end when more people are getting involved, there were some minor hiccups in communications- likely due to the volume - but got sorted out 2. They should include more questions in their survey around the entire closing process so they can identify areas of improvement Tips on improving your experience: 1. Your loan application is approved based on assumptions off your application. Be prepared to provide documentation on each item from the loan application. 2. Loan Officer is not the Underwriter (UW). They may provide you initial document requests when your file goes to UW, you may be asked for additional documents. Having your documents ready can significantly expedite the process. show more

I had a cash-out re-finance and was impressed both with the exceptional attention to my own individual situation and the seamless documentation and underwriting process offered by First Midwest's high tech approach. My loan officer Mike Leonhart was very detail oriented, attentive to my concerns, an...d had very timely communications. show more

Found them on Bankrate and am I ever glad to tried them out. Mike L was one of the easiest/cleanest originators I ever had the please of dealing with.

The BEST CUSTOMER SERVICE I’VE EVER RECEIVED

The team I worked with at First Midwest - Dan and Sonia - showcased attentiveness to my goals and situations, knowledge of the industry and options, and a responsiveness to my questions throughout the entire process. I never once felt like simply a number to them.