Cherry Creek Mortgage Mortgage Review 2020

By Erik J. Martin

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Cherry Creek Mortgage

Bankrate Score

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3.3

User reviews
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( 91 )

4.9

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Cherry Creek Mortgage is an online and brick-and-mortar lender that offers loans in 33 states. It has originated $60 billion in home loans for Americans over the past 33 years. Established in 1987 as a three-person single office, Cherry Creek Mortgage today is headquartered in Greenwood Village, Colorado, and has more than 800 employees, most of whom have been with the company at least 10 years. “We’ve helped over 254,000 families finance a home, and someday we want to help at least one out of every 100 homebuyers,” said David Arnett, vice president of marketing and communications.

Nationwide availability

Available in 33 U.S. states; not available in Delaware, Georgia, Hawaii, Kentucky, Maine, Massachusetts, Mississippi, Missouri, New Hampshire, New York, North Carolina, North Dakota, Rhode Island, Vermont, Virginia and West Virginia

Minimum credit score

Minimum credit needed varies based on the loan and borrower.

Loan types

Conventional fixed-rate and adjustable-rate (ARM), FHA, VA, USDA, home renovation, reverse mortgage/HECM; refinancing options include rate-and-term refinancing and cash-out refinancing

Pros

  • Provides a wide variety of loan options
  • Offers first-time homebuyer programs and, when available, down payment assistance
  • Pay your mortgage online through a secure, simple portal
  • Website provides resources and educational articles

Cons

  • Doesn’t offer home equity lines of credit (HELOCs)
  • Temporarily doesn’t offer jumbo loans
  • Not available in 17 states

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Cherry Creek Mortgage overview

Loan types

  • Conventional fixed-rate and adjustable-rate (ARM)
  • FHA
  • VA
  • USDA
  • Home renovation
  • Reverse mortgage/HECM
  • Refinancing including rate-and-term refinancing and cash-out refinancing

Lender fees

Lender fees vary by state and branch location.

Minimum borrower requirements

Cherry Creek Mortgage adheres to the conforming loan requirements and underwriting guidelines for mortgages approved by GSEs Fannie Mae, and Freddie Mac, as well as those backed by the FHA, USDA and VA. Requirements will vary based on the loan and borrower.

Get started with Cherry Creek Mortgage

Borrowers can apply in person, online or by phone. If you apply online, a representative will contact you.

Hours

Monday - Friday: 8 a.m. - 5 p.m. (Local time) Saturday: Closed Sunday: Closed Contact: 888-303-2262

Cherry Creek Mortgage consumer rating and reviews

4.9 reviews
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99% recommended

Customer Service Rating

Knowledge
4.9
Level of service
4.9
Professionalism
4.9
Responsiveness
4.9
0 out of 0 rates honored
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(91 reviews)
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 59 Reviews
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Sean
Tampa, FL

8/9/2019

Great experience, would recommend

Tyler and Bonnie from Bluespot were great. My re-fi was quick and painless with a phenomenal rate, no lender costs, and no need to escrow. Would definitely use them again.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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William Chung
Chino Hills, CA

8/16/2019

Top notch services

Jami and Kristen had done a superb job on refi my home loan. From beginning to the end, they were top notch on every step to help me achieve my loan closed. Very highly recommend to everyone.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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GPS
95661

8/18/2019

Great Experience

Clear communication on time. Was and easy process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Romulus
Corona,CA

8/19/2019

Great Experience

Thanks Dan and Kaitlynn for your excellent work

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jenny
Napa, CA

8/22/2019

Professional and efficient

The mortgage rate was the lowest we could find and Dan and Kaitlynn processed our refinance quickly and efficiently. Everything went smoothly and both were very responsive when I had questions. I highly recommend.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Kim And Evan Smith
Aurora,CO

8/22/2019

The most amazing experience!!!

I’m so glad I contacted Jody! He was beyond amazing, got to work on ny loan right away. Once it was ready , got sent to Bonnie for processing. They are so good and so thorough, that the underwriting department came back with no closing conditions at all. It was good to go and clear to close. ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Arjun V
Orlando,FL

8/26/2019

The loan process was seamless

I would like to thank Jami and Devon for making refinancing for our home an easy job. They were very professional to work with and gave us all the information that we asked for. They gave the lowest rate which we could find nowhere else. I highly recommend Bluespot home loans.

Knowledge
4.0
Level of service
4.0
Professionalism
5.0
Responsiveness
4.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Israel
Orangevale, CA

8/27/2019

Great and Professional experience

Constant and clear communication made the process really smooth and closing on time. Thank you Dan and Kaitlynn for all the help

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bala
Valencia, CA

9/4/2019

Super fast refinance - Everything went on time

Loved working with Dan Sullivan on my home refinance. He is been very professional during the entire process and always responds back immediately to provide clarifications. Before i have stared to work with Dan Sullivan on the refinance process, he has been checking continuously with me on my ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ray R.
Riverside, CA

9/5/2019

Look no further!!!

Tim Karsons and Steve Holloway provided me superb service on my mortgage refi from beginning to end. They were upfront and explained every detail with me. I tried to rate shop but no one was able to compete with their rates and lender fees. I have already recommended them to 2 friends. I will defini...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes