First Midwest Bank User Reviews

4.7 reviews
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92% recommended

Customer Service Rating

Knowledge
4.8
Level of service
4.7
Professionalism
4.7
Responsiveness
4.7
24 out of 24 rates honored

Consumer Reviews

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(24 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
22
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 24 Reviews
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Satisfied Customer
VA

5/20/2020

Communication, Upfront, and Respectful

I had an excellent experience with First Midwest represented by Mr. Anthony Schmitt. FIVE STARS on everything and I would use them again and will recommend to anyone looking for a great experience on new or refinance mortgage. Since 90% of my interaction was with Mr. Schmitt, my glowing review is a ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Ish
Florida

5/20/2020

Great Experience!

Our entire process of Refi went smoothly. Our loan officer Mike was very helpful and kind to answer all the questions we might have. I highly recommend Mike and First Midwest bank.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Cameron
Bremerton, WA

5/20/2020

Five Stars All The Way

Anthony with First Midwest Bank did a great job of demystifying the refinancing process for us and provided a great rate. Despite a few small hiccups the process was relatively smooth and free from headaches. It was completed in a very short amount of time as well. I recommend First Midwest Bank to ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Tamcclaren
Fairfield, VA

4/16/2020

Smooth, thoughtful, and professional

Chris Barlow and his team at First Midwest Bank went above and beyond to make our refinance a breeze. The process was thorough and each person on the team was responsive to any questions or concerns, despite the uptick in number of applications.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jeff W.
Virginia

3/9/2020

Awesome rates - Great People!

My loan officer was hard working, personable, and very helpful - he walked me through the process and helped keep everything on track all the way through the closing. This isn’t my first loan but by far First Midwest Bank and my Loan Officer were the best to work with, yet!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Eric L.
Fort Collins, CO

2/20/2020

Easy and Aproachable

Anthony and the rest of the team at First Midwest Bank were extremely responsive to all of my questions throughout the process. I had Anthony run through several closing scenarios for me to choose the best rate and closing amount that fit my situation. Near the end of the process, I had a few conc...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Skip
Knoxville, TN

2/12/2020

Really impressive!

Anthony was very attentive, helpful, kind and really kept me in the loop throughout the whole process. The paperwork process was a breeze and they even arranged for me to close in a different city from my home, as I was out of town the day of closing. I highly recommend Anthony and First Midwest Ban...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Michael Evans
Brevard, NC

1/21/2020

Professional Service

Mark went to bat for me to make my refinance happen as being retired my income was harder to calculate. With his assistance the loan was approved and closed! Gave timely answers to my questions and assistance when requested! Recommend Mark highly for your mortgage financing needs!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Happy in South Carolina
South Carolina

12/14/2019

Fantastic experience

Wonderful and uneventful refinancing experience. Matt was knowledgeable and made this process easy. Pricing on closing costs was highly competitive.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Matt P.
North Carolina

10/10/2019

Smooth Sailing

Just finished a great refinance. The process took a little longer than I would have liked, but I think that's just the nature of the beast. First Midwest was a pleasure to work with. The communication was thorough and their responsiveness was quick (there are just so many things to sign, and so many...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes