First Midwest Bank

First Midwest Bank User Reviews

4.6 reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

89% recommended

Customer Service Rating

Knowledge
4.7
Level of service
4.6
Professionalism
4.6
Responsiveness
4.6
18 out of 18 rates honored

Consumer Reviews

  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
(18 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
16
0
0
0
2

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

Arrow icon
Showing 10 of 18 Reviews
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Skip
Knoxville, TN

2/12/2020

Really impressive!

Anthony was very attentive, helpful, kind and really kept me in the loop throughout the whole process. The paperwork process was a breeze and they even arranged for me to close in a different city from my home, as I was out of town the day of closing. I highly recommend Anthony and First Midwest Ban... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Michael Evans
Brevard, NC

1/21/2020

Professional Service

Mark went to bat for me to make my refinance happen as being retired my income was harder to calculate. With his assistance the loan was approved and closed! Gave timely answers to my questions and assistance when requested! Recommend Mark highly for your mortgage financing needs!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Happy in South Carolina
South Carolina

12/14/2019

Fantastic experience

Wonderful and uneventful refinancing experience. Matt was knowledgeable and made this process easy. Pricing on closing costs was highly competitive.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Matt P.
North Carolina

10/10/2019

Smooth Sailing

Just finished a great refinance. The process took a little longer than I would have liked, but I think that's just the nature of the beast. First Midwest was a pleasure to work with. The communication was thorough and their responsiveness was quick (there are just so many things to sign, and so many... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Mike and Cindy
Arizona

10/9/2019

Amazing customer service!

We were thrilled with the experience we had with First Midwest Bank in getting our mortgage loan! Knowledgeable, professional, helpful, and couldn't have been nicer to work with!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Joe and Cheryl
South Carolina

10/7/2019

Great Refi

Worked exclusively with Mark Denham during our process. Mark definitely worked to get us our best rate available and was available when needed. We couldn't be happier with the rate and the entire process.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Michael
Concord, NC

9/30/2019

Great refinance experience!

Matt Hatch was great to work with. He was able to get me the best rate compared to other competitors and helped me through the process every step of the way. Very prompt in answering any questions I had and kept the process moving very smoothly. I would definitely recommend them for their servic... show more

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

M.S.
Fresno, CA

9/14/2019

Update to a Previous Review

A huge thank you to Matt Hatch. Matt intervened in the remaining process of my loan and kept me updated throughout. Even though we got off to a very rocky start, the process improved and resulted in a favorable ending. I would recommend Matt Hatch and First Midwest Bank.

First Midwest Bank replied to this:
"Thank you, M.S. We're very pleased that we were able to do right by you."
Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Josh
Redlands,CA

9/1/2019

Great value and service

So happy to have found them.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon
  • Star icon

Chris
California

8/31/2019

Great to deal with

The whole process was easy. Chris was very helpful from the very start. From start to finish it took about a month. I would recommend to anyone to apply for a mortgage with First Midwest.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes