Renasant Bank Mortgage Review 2026
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At a glance
Renasant Bank could be worth considering if you already do business with the bank, or plan to buy or build a home in one of the 31 states where it operates.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, USDA, refinancing and more
Min. credit score required
620 for conventional loans, 600 for FHA loans
Nationwide availability
31 states, including Florida, Georgia, Ohio, Pennsylvania, Texas
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for VA loans
Renasant Bank overview
Renasant Bank was founded in Mississippi in 1904 and now has more than 280 locations across Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee. As of 2025, it had $26.7 billion in assets. Along with the standard suite of mortgage options, the lender also offers new-construction loans with six- to 12-month terms and renovation loans. As a regional bank, Renasant doesn’t have a large mortgage footprint, closing just over 10,000 purchase loans in 2024, according to federal data.
Pros and cons of Renasant Bank
Pros
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Offers online payment feature
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More than 280 branches
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Offers down payment assistance and first-time homebuyer programs
Cons
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Website experience offers limited information
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Branches limited to only a handful of states
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Limited customer service contact options
How Bankrate scored Renasant Bank
Affordability: 4.1 stars
Renasant Bank doesn’t disclose current mortgage offers without needing to submit a request for a rate quote. However, it offers low down payment loan options and a 30-day rate lock window, bringing its affordability score to 4.1 out of 5 stars.
- Interest rates: Renasant Bank did not disclose current rate information as of this review.
- Down payment: Renasant offers VA and USDA loans with no down payment requirement, conventional loans with just 3% down and FHA loans with 3.5% down.
- Closing costs: Renasant Bank did not disclose closing costs information as of this review. For most lenders, you can expect to pay 2% to 5% of the loan amount in closing costs, including lender fees.
Availability: 5 stars
Renasant Bank works with borrowers across 31 states for conventional and government-backed loans. It scores a perfect 5 out of 5 stars for availability.
- Home loans offered: Renasant offers conventional, jumbo, FHA, VA and USDA loans.
- Footprint: Renasant provides mortgages in 31 states, including Florida, Georgia, Ohio, Pennsylvania and Texas.
- Where to find: You can apply for a mortgage with Renasant by phone or in person at a branch location.
Borrower experience: 3.7 stars
Renasant Bank requires you to submit your contact information to receive a customized mortgage rate. It also provides somewhat limited means of customer service contact compared to other banks and lenders. It scores 3.7 out of 5 stars for borrower experience.
- Preapproval and application process: Renasant Bank’s website is fairly limited in terms of loan information or resources. To start the mortgage preapproval or application process, you’ll need to call the bank or visit a branch. If you’re eligible for a mortgage, you can expect a conditional approval in 48 hours, and the bank can close in as little as three weeks.
- Transparency: Renasant Bank doesn’t allow you to view current rate offers or customize your rate quote on its website.
- Customer service: You can reach Renasant’s customer service team at 877-367-5371 or by filling out the form on the company's website.
How easy is it to contact Renasant Bank?
You may have to wait if you call the customer service number — our recent call there left us on hold for more than 30 minutes.
Renasant Bank reputation
Renasant Bank is part of the Renasant Corporation, founded in 1904. As of this review, the bank is not accredited by the Better Business Bureau (BBB), but has an A+ rating from the organization.
Lender compare
Compare Renasant Bank to other lenders
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NMLS: 402669
4.3
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
4.8
NMLS: 1907
4.8
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
5.0
Renasant Bank customer ratings and reviews
NMLS: 402669
4.8
67 ratings
This lender has 0 recent reviews.
96% of customers would recommend this lender.