HomePlus Mortgage Review 2026

HomePlus Mortgage overview

HomePlus Mortgage is a mortgage broker headquartered in San Diego, California, with branches in California, Nevada and Texas. The broker, founded in 1999, offers online preapprovals and boasts closing times in as few as 21 days. Through HomePlus, you can get conventional or government-backed loans, as well as jumbo loans. You can also refinance through the broker.

Pros and cons of HomePlus Mortgage

How Bankrate scored HomePlus Mortgage

Affordability: 3.3 stars

HomePlus Mortgage is a broker, so its interest rate offers vary by lender. This also means that HomePlus Mortgage doesn’t disclose its mortgage rates — you’ll have to work with a broker and match with a lender to determine your rate. HomePlus Mortgage charges an underwriting fee, but other fees will vary based on the lender you are matched with. For these reasons, the broker gets an affordability score of 3.3 out of 5 stars.

• Interest rates: These vary depending on the borrower and the specific lender HomePlus matches them with for a loan. For a quote, you’ll need to complete an online form with your information.
• Down payment: Because HomePlus is not a lender in and of itself but rather a broker, down payment requirements will vary by loan type and lender. The broker does have a down payment minimum of 5% for conventional loans, however. Qualifying first-time homebuyers may make a down payment as small as 3%.
• Fees: Similar to down payments, HomePlus customers are likely to see a variety of fee structures depending on the lender they are matched with. However, HomePlus itself does charge an underwriting fee.
• Closing costs: Closing costs will also depend on the mortgage lender that HomePlus connects you with. For interested borrowers, there are no-closing-cost options available.

Availability: 4.1 stars

HomePlus only issues loans in select states, but it offers many mortgage options. You can apply for a mortgage online or visit a branch office; however, locations are limited. All of these factors give the broker an availability score of 4.1 out of 5 stars. 

• Home loans offered: HomePlus offers a variety of products, including conventional loans, FHA loans and VA loans. It also offers refinancing options and jumbo loans. 
• Footprint: HomePlus mainly operates along the West Coast (including California, Oregon and Washington) but is also licensed in a handful of other states, including Florida, Tennessee and Texas.
• Where to find: You can begin the mortgage process online by filling out a form or requesting a one-on-one consultation with a team member. Or you can visit a branch location in California, as well as in Reno or Dallas.

Borrower experience: 4.4 stars

HomePlus allows you to apply online for a mortgage, reports fast closing times and has multiple methods to contact customer service. It also offers remote closings and virtual notarizations. However, because it is not transparent about rates on its website, it gets 4.4 out of 5 stars for borrower experience. 

• Application and preapproval process: The first step toward preapproval is applying for a quote on the HomePlus website. You'll need to provide personal information like your employment status, monthly income, credit score and phone number. Notably, the broker tends to process applications quickly: Borrowers can close on their loans in as few as 21 days at the time of this review.
• Transparency: HomePlus does not display rates on its website. To get a customized quote, you must fill out an online form.
• Customer service: If you have questions about your loan, you can get in touch with a representative by phone, email, online chat or text message. You can also visit a local branch, but hours will vary.

HomePlus reputation

HomePlus is accredited by the Better Business Bureau and holds an A+ rating with the organization. While industry power players do not publicly recognize HomePlus, it received an "Excellent" rating on Trustpilot at the time of this review. The broker also boasts strong reviews on Google, Zillow and Yelp.

• Methodology

  To determine a mortgage lender’s Bankrate Score, Bankrate rates lenders on a scale of one (1) to five (5) stars — with five (5) the highest rating — based on a variety of factors relating to the lender’s products and services. To assign our ratings, we assessed each mortgage lender across three core areas:

  • Affordability: Annual percentage rate (APR) - 80%; assistance for first-time homebuyers - 10%; down payment - 10%

  • Availability: Loan products - 50%; licensing - 40%; credit score - 10%

  • Borrower experience: Rate transparency - 35%; customer service - 35%; convenience - 20%; rate locks - 10%; reputation (if applicable)

  Learn more about our methodology.