SoFi Mortgage Review 2026
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At a glance
If you’re already a SoFi customer, you may receive a discount on fees if you use the lender for your mortgage too. It’s also a good choice for those who want an all-digital experience, as there are no branch locations to apply in person.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, refinancing and more
Min. credit score required
620 for conventional loans, 600 for FHA loans, 600 for VA loans
Nationwide availability
All U.S. states (no refinances in New York)
Min. down payment
3%-5% for conventional loans, 3.5% for FHA loans, none for VA loans
SoFi overview
Since 2014, SoFi has funded more than $9 billion in mortgages. The online-only, membership-based financial services company has more than 12 million members who take advantage of everything from credit cards to wedding loans. SoFi offers conventional and government-backed mortgages, as well as jumbo loans and refinancing options. The lender has an average purchase loan closing time of 32 days.
Bankrate insights
Pros and cons of SoFi
Pros
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Close on time or receive up to $10,000 to cover additional costs
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Potential rebate of up to $9,500 if you work with a SoFi partner real estate agent
Cons
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Doesn’t offer USDA loans
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No physical branch locations (everything happens online or in the app)
How Bankrate scored SoFi
Affordability: 5 stars
Because of SoFi’s low APRs, low down payment mortgage options and participation in affordable housing programs, it gets a perfect 5 out of 5 stars for affordability.
- Interest rates: SoFi offers competitive mortgage rates, with APRs significantly below the national average at the time of this review.
- Down payment: SoFi offers VA loans with no down payment, FHA loans with 3.5% down and conventional loans with just 3% down if you're a first-time homebuyer. Repeat homebuyers getting a conventional mortgage must put down at least 5%.
- Fees: SoFi charges an origination fee of $1,495, but members may qualify for a $500 discount off that amount.
Availability: 5 stars
SoFi offers conventional and government-backed loans and is available in all states, so it scores 5 out of 5 stars for availability.
- Home loans offered: SoFi offers conventional loans, jumbo loans, FHA loans, VA loans, refinancing and more.
- Footprint: You can get a mortgage from SoFi in every U.S. state and Washington, D.C. Only purchase loans are offered in New York.
- Where to find: SoFi is online-only, so you’ll have to go through the mortgage process on their site or in their app.
Borrower experience: 4.3 stars
SoFi has many convenience factors, such as a mobile app and e-closing capabilities, and shows sample rates online. However, to receive a customized rate, you’ll have to submit your contact information. Because of this, it scores 4.3 out of 5 stars for borrower experience.
- Application and preapproval process: You’ll start the preapproval process with SoFi online by submitting your personal financial information. Once preapproved, SoFi will give you a verified letter that you can show sellers when you make an offer on a home. Once you have a signed purchase agreement, you will begin the mortgage application and underwriting process.
- Transparency: SoFi displays general rates and APRs on its site, but to get a more accurate rate quote, you’ll need to submit your contact information.
- Customer service: With SoFi, you can contact customer service by phone or online chat. The home loans support line is (844) 763-4466, and service hours are Monday through Friday from 6 a.m. to 3 p.m. PT.
How easy is it to contact SoFi?
When Bankrate called the customer support team to ask about SoFi’s mortgage eligibility criteria, we spoke with a representative who transferred us to a loan officer. The loan officer wasn’t available at the time, but after leaving a message we received a call back in 10 minutes or so.
SoFi reputation
SoFi is not accredited with the Better Business Bureau, but it has received an A+ rating from the organization. It also gets a “Great” rating on the review site Trustpilot. SoFi is a digitally focused company, and its mobile banking app is among the top 50 finance apps in the Apple App Store, where it has 4.8 out of 5 stars at the time of this review.
Lender compare
Compare Sofi to other lenders
Mortgage rates and fees can vary widely across lenders. You can use the drop downs to explore beyond these lenders and find the best option for you.
NMLS: 1121636
4.8
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
3.0
NMLS: 399798
4.9
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
1.0
SoFi Bank customer ratings and reviews
NMLS: 1121636
3.0
6 ratings
This lender has 3 recent reviews.
50% of customers would recommend this lender.
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
Bankrate cannot guarantee or verify the accuracy of the opinions shared by individual reviewers, and reserves the right to reject or remove any review, at any time, for any reason at Bankrate’s sole discretion, including but not limited to those that Bankrate deems inappropriate, fraudulent, invalid, irrelevant, or otherwise outside the parameters of the Bankrate Review Guidelines, the Privacy Policy, or the Terms of Use.
To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?