Old National Bank Mortgage Review 2026
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At a glance
Old National Bank is the best fit for borrowers in the Midwest — where it maintains most of its branch locations — who qualify for down payment and closing cost assistance.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, USDA, refinancing and more
Min. credit score required
620 for conventional loans
Nationwide availability
All U.S. states except Alaska and Hawaii
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for USDA and VA loans
Old National Bank overview
Established in 1834, Old National Bank is one of the biggest in the Midwest, with more than 340 locations in nine states. It’s headquartered in both Chicago and Evansville, Indiana.
Pros and cons of Old National Bank
Pros
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Hundreds of branches across the Midwest
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Offers first-time homebuyer, down payment and closing cost assistance programs
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Special loan programs for first respondents, professors and physicians
Cons
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Branch locations limited to nine states
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Licensed to lend nationally, but many loan programs limited to states with branches
How Bankrate scored Old National Bank
Affordability: 4.2 stars
Because of Old National’s competitive rates, transparent fees and participation in down payment assistance programs, it gets a solid score for affordability.
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Interest rates: Old National Bank displays sample mortgage rates on its website. Its rates are generally lower than Bankrate’s national averages. However, note that its sample conventional rates assume a loan amount of $230,000, which may not be doable for many buyers with today’s home values.
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Down payment: Old National offers low- or no-down-payment government-backed loans — FHA loans, VA loans and USDA loans — as well as conventional loans requiring just a 3 percent down payment, including its Home Manager mortgage, which doesn’t require mortgage insurance. And on top of offering down payment and closing cost assistance in some states, the lender also provides mortgages for certain professionals — such as first responders, teachers, PhDs and accountants — for either 1 percent down or no down payment at all.
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Fees: The bank’s mortgage fees include an origination fee — $1,100 for conventional and jumbo loans, $1,350 for construction loans and $975 for FHA loans — a $72 tax service fee on certain loans and a $6.70 flood certification fee.
Availability: 5 stars
Because of Old National’s robust product offering and nationwide availability, it got a perfect score for this metric.
- Home loans offered: Old National Bank originates conventional and government-backed loans (FHA, VA and USDA), which are relatively easy to find with many lenders. It also offers a handful of harder-to-find products, including construction loans and land and lot loans, and its professional mortgage program is more inclusive than most. Many lenders offer loans designed for medical professionals, but professors can also qualify for Old National’s version.
- Footprint: While the bank provides many mortgage options, it only has branches in a handful of states. However, the bank funds loans in almost every state.
- Where to find: If you'd like to apply in person, this lender has hundreds of banking centers in Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, North Dakota, Tennessee and Wisconsin. You can also apply directly online or call to speak with a loan officer.
To help you better understand what types of borrowers are interested in this lender, here’s more information about Bankrate users who submitted a form to this lender through our site:
Bankrate consumer statistics
Borrower experience: 3.6 stars
Old National Bank displays rates on its website, but to get a personalized rate quote you'll need to contact the lender. It also has fewer contact methods than other lenders, which lowers its score for borrower experience.
- Application and preapproval process: Like many lenders, Old National will prequalify you for a loan within minutes, but note that this process is less thorough than preapproval, and it doesn’t mean much to sellers or real estate agents. Applying for a mortgage online requires you to create an account with the bank, and to qualify for some products — including jumbo loans in some states — you must have a preexisting relationship with the bank.
- Transparency: Old National displays rates on its website, however, to get a customized quote you'll need to reach out to the lender. Some lenders offer personalization on their webpages.
- Customer service: Old National’s mortgage servicing department is reachable at 1-866-853-3277 from 8 a.m. to 7 p.m. ET Monday-Friday and from 8 a.m. to 1 p.m. ET on Saturdays.
How easy is it to contact Old National Bank?
When we called, it took about five minutes to reach a team member, who was able to help with existing loans but directed us to reach out to a local loan officer for any questions about getting a mortgage with the bank.
Old National Bank reputation
Old National Bank acquired First Midwest Bank in 2022. The combination of the two institutions didn’t go smoothly, according to media reports quoting irritated customers. The bank is accredited by the Better Business Bureau, however, and has an A+ rating from the organization. It currently has a “Poor” score on Trustpilot.
Bankrate insight
Need help choosing the right mortgage lender for your situation? Check out these six tips to guide your decision.
Lender compare
Compare Old National Bank to other lenders
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NMLS: 459308
4.3
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
4.9
NMLS: 449104
4.9
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
1.0
Old National Bank customer ratings and reviews
NMLS: 459308
4.9
145 ratings
This lender has 5 recent reviews.
96% of customers would recommend this lender.
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
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To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Rates and terms of loan honored?
Closed mortgage with this lender?
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Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?