LowRates.com Mortgage Review 2021

Jason Dupree and Matthew DeFrancesco were great to work with and made the loan refi process painless. I don't think I ever waited more than a minute for them to respond to my questions. I would recommend LowRates.com, and especially Jason and Matthew to anyone considering a mortgage refinance.

The process went smooth as it could have during this pandemic. We worked with Chuck, he was excellent answering our questions, communicating, and very straight forward. He saved us a lot of money and would highly recommend him to to anybody.

Shawn Martin and Jennifer Reed with LowRates.com were wonderful to work with. The entire process was smooth and the closing went without a hitch. Shawn and Jennifer kept me informed throughout the entire and there were never any surprises. They took care of everything from beginning to end. I got a ...great rate on my VA refinance. I'm very happy with the outcome and will not hesitate to recommend them for any loan needs. Thanks guys, job well done! show more

Kerry was very helpful and answered all our questions. Even though others quoted low rates, they actually came through! Thanks!

My process took much longer than expected due to Covid and the refinance boom but I am happy overall. John Keller was very helpful from the beginning, getting me an excellent rate and making it easier for me to navigate my refinance process. He gave timely responses to my questions and provided clea...r answers. I will definitely tell my friends who are looking to finance their mortgage to consider lowrates.com and look for John. show more

The entire process went very smoothly. I submitted my initial request for a refinance rate quote on a Monday at 8PMish and Brad called me about 5 minutes later. He locked in a rate of 2.5% for me that night and then worked with me over the next 40 days to get it us to close. Very easy and streaml...ined process with Brad. Everything was submitted via email and signed all necessary documents via DocuSign with the exception of the final closing documents which required a wet signature. show more

After going through several different mortgage brokers and getting the runaround, I decided to try one more time to find a professional that could get me the very best mortgage deal possible. So I got on BankRate and submitted my information. Boy am I glad I did. Mat Moorman with LowRates.com called... me and we had a really good conversation. He talked to me like I was a human instead of a number. He fully explained the process and how quickly they could perform. To his word, here I sit just over a month later with a fully funded mortgage at a phenomenal rate! I'm so happy that I found these people as they were more than fair, totally professional, and they did what they said they would do. If the rates ever drop again or I buy another house, I won't even try to go anywhere else. Doug Shields Chandler, AZ show more

Chuck and Bethany were the Best! I'm very happy I went with this company for my refinance. I appreciate the timing, communication and overall experience. Thank you

Matt Moorman, our loan coordinator, was there for us every time I called. Knew what we had been through with the big time lender and was accurate and honest. The personal support was excellent.

It was a pleasure to work with Matt Moorman & Amanda Osborne. The mortgage refinancing options were explained thoroughly by applying math and common sense... We were very impressed with Matt and how he really had our best interest at heart; we felt a sense of honesty. The communication process went ...like a breeze, always responsive and prompt in answering any queries we had. They both exceeded our expectations by being honest, courteous and professional. Definitely using LowRates.com again for any future mortgage needs. You should too! show more