Sebonic Financial User Reviews

4.6 reviews
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92% recommended

Customer Service Rating

Knowledge
4.7
Level of service
4.6
Professionalism
4.7
Responsiveness
4.6
1167 out of 1237 rates honored

Consumer Reviews

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(1237 reviews)
5 Star
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1066
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The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 10 of 1237 Reviews
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Bon
CA

2/16/2020

Great service and a great rate

I did a 15 year refinance that was completed quickly with great communication and service. No surprises.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jean K
Raleigh, NC

2/7/2020

SEBONIC gets my vote!

First and most amazingly, Christopher quoted a 10 year fixed rate for me that was even lower than that listed on bankrate.com. Maybe because my FICO score is over 800? Anyway, I was thrilled! He also held the rate lock past the usual 30 days until closing. His back-office team (Tiffany) was al...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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GA Mike
GA

2/5/2020

Best Mortgage Experience We Have Had

Fantastic service. Fast and great rates!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Larry
CA

1/30/2020

Exceeded my Expectations

This was a refinance on my primary residence. Even though I have complicated finances my loan only took 15 days from the application to document signing! Shadi Babich and the rest of the team were great to work with. The website is very easy to use, the process was intuitive, the communication was e...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Paul
North Carolina

1/17/2020

Excellent experience.

I refinanced - working with Tamara Eastridge and Jordan Gibney. They were fantastic to deal with. Accurate information - competitive rate - timely responses and an excellent website that made the process go very smoothly. Just really impressed with the service provided by Tamara and Jordan. I wou...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Jesse
NJ

1/16/2020

Lowest rate and easiest process

You'll get the best rate and great communication throughout the process. Closed on time and without issues. Highly recommend this company for a mortgage. Scott Thomas was my loan originator and he was great to work with.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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sylvia
Portland

1/13/2020

great service!

I was very surprised how smoothly my refi went. Tamara and Kristina were very knowledgeable, answered my questions in a timely manner, and kept me updated on where I was in the process. Very pleasant experience. Sylvia - Portland, Ore

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Scott
Friendswood, Texas

12/22/2019

Great Experience - Fast, Low Fees & Great Rate

I had a great refinance experience with Faith & Abby at Sebonic (Cardinal Financial). Online process (Octane) went very well, only issues I had were very minor (some #'s did not always update, could not delete old quotes & had an issue receiving spouse acct activation). There are also the typical...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Chris
Los Angeles

11/14/2019

Very Easy

This was my second refinance with Sebonic Financial. Tamara Eastridge was awesome and made everything very very simple. They have the best rates too!!

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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David O
Henderson NV

11/14/2019

Fast, Professional Service with Competitive Rates

We chose Sebonic Financial for our home loan and never looked back. Penny LaCuesta, our loan originator, was very communicative and responsive. She found an excellent rate and terms for our loan. She provided commitment letters the same day or overnight. Her support team at SebonicCardinal moved ev...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes