SafeAuto Insurance 2020: Overview & Rates

Fact-checked with HomeInsurance.com

5 min read
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SafeAuto Insurance was founded in 1993 in Columbus, Ohio. Although the company is relatively new, it has made a name for itself as a leader in direct to consumer minimum-limit insurance. SafeAuto operates in 19 states and is independently-owned.

SafeAuto has an A+ rating from the Better Business Bureau (BBB). However, there have been 181 customer complaints closed within the last three years. Consumer Affairs gives SafeAuto a 1.2 star rating, based on 143 reviews.

Because SafeAuto specializes in non-standard insurance, so if you need an SR-22, or can’t get insurance through another provider, SafeAuto can give you the coverage you need.

SafeAuto car insurance

The SafeAuto Insurance website lists the company’s coverage options and discounts. The basic legal minimum required by each state is limited to liability insurance to cover someone else’s damages (third parties) and leaves you unprotected.

Coverage

SafeAuto offers state-minimum car insurance for higher-risk drivers, like people with a history of accidents, tickets or poor credit. Here are the coverages you can purchase from SafeAuto:

  • Collision
  • Comprehensive
  • Liability
  • SR-22 insurance
  • Roadside assistance
  • Rental car coverage
  • Uninsured/underinsured motorist
  • Personal injury protection

Discounts

Although their insurance coverages are one of the most affordable, you can save further with the following discounts:

  • Safety Features
  • Lump-Sum Payment
  • Multi-Vehicle
  • New Business Transfer
  • Good Student
  • Home Owner

SafeAuto home insurance

SafeAuto offers home insurance, but its policies are underwritten by Hippo Insurance. On its website, SafeAuto claims that Hippo sells home insurance policies for up to 25% less than its competitors. So if you’re looking for an affordable rate, SafeAuto could be a good choice.

Coverage

Hippo stands out for its “smart coverage,” which is designed for modern lifestyles. In reality, the coverages are pretty basic. Here’s what you get with a Hippo home insurance policy:

  • Dwelling
  • Personal liability
  • Personal property coverage
  • Medical payments
  • Additional living expenses
  • Enhanced coverage for appliances
  • Water backup and service line coverage

Discounts

Through SafeAuto, you can access all of Hippo’s discounts. Their policies are already affordable, but the company offers a variety of ways to save even more money. These discounts include:

  • Smart home
  • Policy bundling
  • Early signing
  • New home
  • Claims-free
  • No-mortgage
  • Affinity group
  • HOA
  • Gated community
  • Fire extinguisher
  • AutoPay

SafeAuto renters insurance

SafeAuto’s renters insurance policies are fulfilled by Millennial Specialty Insurance (MSI). The company specializes in renters insurance, and the offerings are very basic. MSI’s website states that the company is “cloud-based,” which means everything from billing to filing a claim can be done online or on a mobile device. MSI offers the following renters coverages:

Coverage

  • Personal property
  • Liability
  • Medical payments
  • Additional living expenses

Discounts

MSI doesn’t advertise any discounts on its website. However, if you have an existing insurance policy with SafeAuto, you can get a discount if you add a renters insurance policy.

SafeAuto life insurance

If you’re looking for affordable life insurance, considering getting a policy from SafeAuto. The company offers life insurance for as low as $5 per month through its underwriting partner, Bestow. To find out if you qualify for coverage, you can visit Bestow’s website, answer a few questions, and see your status eligibility within minutes.

Coverage

Bestow only sells term life insurance, with the choice of a 10 or 20 year term. One of the perks of Bestow is that you don’t need a medical exam in order to get approved for coverage. When you apply, the company uses information about your prescriptions, credit history and driving record to determine your age, health risks, and other factors that contribute to your eligibility.

Discounts

Bestow doesn’t advertise any discounts on its website. However, you can probably qualify for a policy bundling discount if you’re an existing SafeAuto customer.

SafeAuto ratings, reviews, customer satisfaction and complaints

None of SafeAuto’s insurance products are rated by J.D. Power, a leading organization that ranks insurance companies based on customer satisfaction. However, the Better Business Bureau (BBB) awards SafeAuto Insurance with an A+ rating although the average customer rating of 25 reviews is only 1 star. Most customers complain that the insurer is slow to respond to and pay out claims.

Reasons why SafeAuto is a great option

SafeAuto offers affordable insurance to drivers that may have trouble finding auto insurance elsewhere. Specifically, this includes drivers who have a history of accidents, have been charged with a DUI, or have a low credit score. Here’s why you should choose SafeAuto:

  • A high chance of being insured regardless of credit and driving history
  • Competitive prices for state-required minimum liability insurance
  • Flexible payment options: annual, bi-monthly or monthly payment plans available
  • Easy-to-use mobile app
  • Drivers can choose any mechanic for auto repairs

If you’re looking for home, auto or life insurance, SafeAuto is a good option for people who want bare-bones coverage at a low price. Although the company doesn’t underwrite its policies (besides auto), its partner providers generally get good reviews and are financially stable.

Average rates available from SafeAuto

SafeAuto specializes in selling basic auto liability insurance. Many factors play into how much a policy can cost like location, age, driving history, credit score and more. Luckily, their website makes it simple to get a quote. Here’s what you can expect to pay on average for minimum liability car insurance with SafeAuto:

Type of Driver Average Annual Price
Age 21 – 39 $2,700
Age 40 – 59 $1,950
Age 60 and up $1,700
Teen $8,000
High-risk with a previous DUI, at-fault accident or reckless driving ticket $2,750
Low credit score $3,500
Fair credit score (550 – 675) $2,600
Good credit score (over 675) $2,000

Additional policies offered by SafeAuto

Although SafeAuto’s main focus is on basic liability auto insurance, it has expanded into other products. To get the best savings on all your policies, take advantage of its multi-policy discount by adding any of the following along with your auto insurance policy:

  • Business Insurance including liability, commercial property, business owner policy and workers compensation.
  • Health insurance like dental, medical, accident and critical illness.
  • Mechanical repair service plans to cover vehicle repairs.
  • Motorcycle insurance
  • Accident forgiveness

Frequently asked questions

What information is needed to get a quote from SafeAuto?

You can get a quote in as little as three minutes, according to the company. You’ll need your car’s year, make, model or Vehicle Identification Number (VIN), driving history info like previous accidents or tickets and location of where you will park your vehicle.

Does the SafeAuto Insurance Company insure in all states?

At this time, SafeAuto only insures residents of: Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Virginia.

How do I file a claim with SafeAuto?

If you’re involved in an accident and need to report a claim to SafeAuto, follow these steps:

  • If applicable, contact the local authorities to report the accident and obtain a copy of the report.
  • Take photos of the accident and location.
  • Note the date and time of the accident.
  • Note the year, make and model of any other vehicles involved.
  • Write down names, addresses and phone numbers of all drivers, passengers and witnesses.
  • Note any injuries.
  • Write down drivers license and insurance information for other involved parties.
  • Write a summary of how the incident happened.
  • Call SafeAuto at 1-800-723-3288 and follow their instructions on how to submit the above.

How long does it take for SafeAuto insurance to pay a claim?

Depending on how serious or complicated the accident, customer reviews state claims take anywhere from days to weeks to pay out.