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Progressive Insurance review 2022

Progressive auto insurance agent reviewing claim
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Progressive auto insurance agent reviewing claim
Pete Ark/Getty Images
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Progressive offers several insurance products, including auto, home and life insurance. While the policies tend to be relatively basic, they could fit the needs of some customers, including those who value digital tools. However, Progressive does tend to receive lower-than-average customer satisfaction scores from J.D. Power and higher-than-baseline complaint index scores from the National Association of Insurance Commissioners (NAIC), so prospective policyholders may want to keep the customer experience in mind.

Perks Drawbacks
Various types of insurance available Higher-than-normal NAIC complaint index scores
May have options for high-risk drivers Lower-than average J.D. Power auto claims satisfaction score
Strong digital tools

Progressive is one of the largest personal insurance companies in the country and a well-known name in the industry. The company sells auto insurance nationwide and home insurance in 40 states. Progressive might be particularly appealing to high-risk drivers considering its programs for insuring those with less-than-perfect driving records. Bankrate’s Progressive Insurance review analyzes the ins-and-outs of the company’s auto, home and life insurance products. Our research could help you decide if Progressive is a good choice for your insurance coverage.

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Progressive car insurance | Bankrate Score 4.4

Progressive could be a good choice for drivers looking for low average rates and strong digital policy management options. Progressive may be one of the best car insurance companies due to its robust digital tools, coverage options, numerous discounts, low average premiums and high financial strength ratings (Superior A+ from AM Best, AA from S&P).

Progressive may fall short when it comes to auto claims satisfaction, though, earning a lower-than-average score from J.D. Power. The NAIC also reports a higher-than-baseline complaint index score for Progressive’s personal auto product. Because of this, Progressive earned a Bankrate Score of 4.4 out of 5.0.

Progressive car insurance is available in all 50 states and Washington, D.C. You can buy standard coverage options like liability, comprehensive and collision. You may also be able to personalize your policy with a few optional add-ons like rental car reimbursement, loan/lease payoff, custom parts and equipment coverage, and ridesharing coverage. Endorsement options may vary by state, so be sure to talk to an agent to know which add-ons are available for you. Additionally, Progressive may have coverage options for high-risk drivers who might struggle to find a policy elsewhere.

Progressive car insurance cost

A Progressive policy for car insurance costs $1,561 per year for full coverage and $542 per year for minimum coverage, on average, according to 2022 data from Quadrant Information Services. The national average cost of car insurance is $1,771 for full coverage, so Progressive policyholders tend to pay a decent amount less. Minimum coverage costs an average of $545 per year nationally, so Progressive’s premiums for minimum coverage policyholders tend to be in line.

Progressive average annual full coverage premium National average full coverage premium
Clean driving history $1,561 $1,771
Speeding ticket conviction $2,030 $2,138
At-fault accident $2,507 $2,521
Adding a 16-year-old driver* $3,302 $3,852

*16-year-old rates reflect the added cost to their parents’ full coverage car insurance policy.

Progressive car insurance discounts

Progressive offers a large list of discounts that could help you lower your premium. While availability will vary by state, some of the most impactful discounts include:

  • Automatic payments: Signing up for automatic payments that come directly from a bank account might lower your rate.
  • Homeowner: If you own a home — even if you don’t insure it with Progressive — you might be able to save money on your auto insurance premium.
  • Snapshot: Progressive’s car insurance telematics program tracks your driving habits and might assign you a personalized discount based on the data.

Although not technically a discount, Progressive’s Name Your Price tool could help you control your costs. Name Your Price is a unique way to shop for coverage, in which you input your monthly budget and see an array of coverage options that fit your finances.

Progressive car services

Although typical car insurance policies don’t provide coverage in Mexico, Progressive can insure your vehicle during your trip. For added financial protection, Progressive offers mechanical breakdown insurance, which could help shield you from unexpected repairs that car insurance doesn’t cover. Progressive also has a car shopping service that could help you find and buy the car of your dreams.

In addition to standard vehicle insurance, Progressive also offers insurance for ATVs, classic cars and motorcycles.

ASI Progressive home insurance | Bankrate Score 3.7

ASI Progressive home insurance could be a good option for homeowners looking for basic coverage to bundle with their auto policies. However, the company did receive a higher-than-baseline NAIC complaint index for home insurance and a slightly lower-than-average customer satisfaction score from J.D. Power. Coverage is underwritten by American Strategic Insurance, also known as ASI. However, coverage is only available in 40 states. Because of this, ASI Progressive home insurance only received a 3.7 out of 5.0 Bankrate Score.

Progressive’s policies are relatively basic as a home insurance company, with only a few optional coverage types to add. These include water backup and personal injury coverage. If you are looking for a basic policy, Progressive could be a good choice, especially if you have an auto policy that you can bundle for additional savings.

ASI Progressive home insurance cost

The average cost of home insurance from Progressive is $1,061 per year for a policy with $250,000 in dwelling coverage. Compared to the national average of $1,383, Progressive’s home insurance is considerably cheaper, and those lower average rates remain over a variety of different dwelling coverage levels.

Dwelling coverage limit Progressive average annual premium National average annual premium
$150,000 $814 $980
$250,000 $1,061 $1,383
$350,000 $1,538 $1,887
$450,000 $1,910 $2,351
$750,000 $2,853 $3,414

ASI Progressive home insurance discounts

Progressive’s low average rates for home insurance could be due to the company’s plentiful home discounts. If you’re looking to lower your home insurance, you might want to see if these savings opportunities are available in your state:

  • New home construction: Newer homes might have a lower risk for damage, so Progressive could give you a discount on your home insurance.
  • New purchase: You might get a discount for recently buying a home. The home doesn’t have to be a new build to qualify, as long as it’s a new purchase for you.
  • Quote in advance: If you get a quote prior to the effective date of your policy, you might save some money.

ASI Progressive home services

Progressive also has insurance options for condos, apartments or rented homes and mobile homes. You may also qualify for home warranty coverage, which could help cover some costs that home insurance doesn’t. If you need to purchase flood insurance, Progressive can assist you in obtaining it, which can be an important policy since home insurance doesn’t cover flood damage.

The Homequote Explorer tool might also appeal to you if you’re trying to save time during your shopping process, as it allows you to compare rates from several different companies.

Progressive life insurance

Progressive life insurance might be a good fit for those looking for a variety of policy types and educational resources. However, Progressive does not underwrite its own life insurance. Instead, clients are referred to Efinancial, LLC, which then places them with various underwriting life insurance companies depending on the type of coverage they choose. Depending on their needs, customers can choose between term life, short-term life (a one-year term policy), final expense life, whole life or universal life.

Progressive life insurance endorsements

Progressive does not include life insurance rider information on its website, but it does provide a list of common life insurance endorsements. Rider availability will likely depend on the type of policy you choose and what company underwrites your coverage. The best way to know what riders are available to you is to request a quote and talk with an agent from the company handling your chosen policy type.

Progressive life services

Progressive offers numerous educational resources surrounding life insurance on its website through blog posts. However, specific services, such as financial advising or additional financial products, will depend on the underwriting company for the policy type you choose.

Other Progressive perks worth considering

Progressive offers several types of insurance in addition to auto, home and life. You might be interested in the company’s other insurance solutions, including the following products lines:

  • Golf cart
  • Boat
  • Personal watercraft
  • Dental
  • Health
  • Pet
  • Wedding and event
  • Business

Additionally, Progressive offers online banking and personal loans.

Progressive social responsibility

Progressive takes corporate social responsibility seriously, which it contributes to through its environmental and community outreach programs. The community-focused programs include projects designed to help furnish homes for the homeless and a program called Keys to Progress that donates vehicles to veterans. Progressive is also dedicated to increasing financial literacy and insurance knowledge.

Not sure if Progressive is right for you? Consider these alternatives

Finding a home, life or car insurance company that fits your specific needs can be intimidating. However, getting quotes from several companies and comparing rates and features can be one of the best ways to find the right fit. If you’re not sure about Progressive, consider these options:

  • Esurance: If Progressive’s digital tools are appealing, you might want to check out Esurance. Esurance is owned by Allstate and was one of the first digital insurance pioneers.
  • Geico: If you’re interested in Progressive due to having a high-risk driver profile, you might also want to get a quote from Geico. While its auto policies are basic, Geico could help high-risk drivers find cheaper coverage due to its extensive discounts.
  • Nationwide: Nationwide might be a good choice if you are looking for more robust financial products than Progressive offers. The company offers banking, retirement and investment products, and several types of loans.


Bankrate utilizes Quadrant Information Services to analyze 2022 rates for all ZIP codes and carriers in all 50 states and Washington, D.C. Quoted rates are based on 40-year-old male and female homeowners with a clean claim history, good credit and the following coverage limits:


  • $100,000 bodily injury liability per person
  • $300,000 bodily injury liability per accident
  • $50,000 property damage liability per accident
  • $100,000 uninsured motorist bodily injury per person
  • $300,000 uninsured motorist bodily injury per accident
  • $500 collision deductible
  • $500 comprehensive deductible

To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. Our sample drivers own a 2020 Toyota Camry, commute five days a week and drive 12,000 miles annually.

Age: Rates were calculated by evaluating our base profile with the ages 18-60 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts.

Incidents: Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), single speeding ticket conviction and a single DUI conviction.


  • Coverage A, Dwelling: $150,000, $250,000, $350,000, $450,000
  • Coverage B, Other Structures: $15,000, $25,000, $35,000, $45,000
  • Coverage C, Personal Property: $75,000, $125,000, $175,000, $225,000
  • Coverage D, Loss of Use: $30,000, $50,000, $70,000, $90,000
  • Coverage E, Liability: $300,000
  • Coverage F, Medical Payments: $1,000

The homeowners also have a $1,000 deductible and a separate wind and hail deductible (if required).

These are sample rates and should be used for comparative purposes only. Your quotes will differ.

Bankrate Scores

Bankrate Scores primarily reflect a weighted rank of industry-standard ratings for financial strength and customer experience in addition to analysis of quoted annual premiums from Quadrant Information Services, spanning all 50 states and Washington, D.C. We know it is important for drivers and homeowners to be confident their financial protection covers the likeliest risks, is priced competitively and is provided by a financially-sound company with a history of positive customer support.

To determine how well the best car and home insurance companies satisfy these priorities, third-party agency ratings from J.D. Power, AM Best, S&P, NAIC, and Moody’s had the most impact on the companies’ Bankrate Scores. As price is a common consideration for drivers and homeowners, we analyzed quoted premiums based on 40-year-old male and female drivers with a 2019 Toyota Camry, as well as 40-year-old male and female homeowners with $250,000 in dwelling coverage. This profile, assessed across more than 35,000 ZIP codes in the U.S., provided a basis on which drivers and homeowners may compare each provider.

While coverage options, insurer availability, affordability and customer experience are often the top priorities, Bankrate also analyzed each insurer’s online and mobile resources for policy management and claims handling. Insurance is rapidly evolving to keep pace with our digital world, so these aspects also carried weight in determining Bankrate Scores.

Written by
Cate Deventer
Insurance Writer & Editor
Cate Deventer is a writer, editor and insurance professional with over a decade of experience in the insurance industry as a licensed insurance agent.
Edited by
Insurance Editor
Reviewed by
Assistant Vice President & Claims Field Manager