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Chase Bank Review 2025

Updated November 25, 2025
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At a glance

Overview

Chase is a great option if you like having quick access to branches and ATMs — there’s a banking presence in nearly every state. You can also easily bank from home, as Chase’s app and website can help you easily send money to anyone, pay your bills, create a budget and more. But if you’re looking for a bank with the highest savings rates, there are better options available.

Highlights:

24/7 Customer Service Digital Leader Large Branch Network
3.6
Rating: 3.6 stars out of 5
Bankrate Score
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CDs

Rating: 3 stars out of 5
3.0 /5

Checking

Rating: 3.9 stars out of 5
3.9 /5

Savings

Rating: 2.9 stars out of 5
2.9 /5
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
3.75
%
APY
APY
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As of 12/4/2025
Rating: 4.1 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Earn up to $300 cash bonus with minimum deposit. Terms apply.

Overall

With a massive branch network and breadth of product offerings, Chase is often viewed as the country's signature banking institution. Customers can choose from a full range of banking services, including checking and savings accounts as well as certificate of deposit (CD) accounts. But if you’re looking for a bank that pays competitive rates, you’ll want to look elsewhere.

Pros

  • Checkmark Icon

    More than 5,000 branches and more than 15,000 ATMs.

  • Checkmark Icon

    The bank’s mobile apps are rated highly.

  • Checkmark Icon

    Chase often rewards new customers with bonuses for opening an account.

Cons

  • Rates on Chase’s savings accounts and standard CDs are very low.

  • Non-Chase ATM fees range from $3 to $5.

  • Chase’s basic accounts don’t reimburse out-of-network ATM fees.

Chase Bank banking products

Chase Savings

2.9
/5
Rating: 2.9 stars out of 5
SCORE BREAKDOWN
APY offering:
0.01%
Rating: 1 stars out of 5
1/5
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Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
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Monthly service fee:
$5.00
Rating: 5 stars out of 5
5/5
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Minimum balance to avoid fee:
$300.00
Rating: 4 stars out of 5
4/5
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Access to funds:
Great
Rating: 5 stars out of 5
5/5
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Pros

  • Checkmark Icon

    The monthly fee is waived when customers meet one of several manageable requirements.

  • Checkmark Icon

    Chase’s autosave feature can help you create goals and save for them.

  • Checkmark Icon

    You can make as many withdrawals as you want without running into a fee, although there may be a daily limit on some accounts.

Cons

  • The yields on both of Chase’s savings accounts are very low.

  • Customers must take monthly steps to earn the (still low) premier relationship APY.

  • Chase Premier Savings has a $25 monthly maintenance fee if you don’t qualify to have it waived.

Interest rates for Chase checking accounts — both standard and premier — are well below the national average. Customers should have no problem finding savings accounts that pay a higher yield, especially at online banks.

While the standard savings account doesn’t have a minimum balance requirement, it charges a $5 monthly service fee that customers can take some steps to waive. Maintaining a $300 daily balance or a recurring $25 transfer from your Chase Checking account to your Chase Savings account can be enough to avoid the fee.

Chase CDs

3.0
/5
Rating: 3 stars out of 5
SCORE BREAKDOWN
APY offering:
0.01%
Rating: 1 stars out of 5
1/5
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Minimum deposit:
$1,000.00
Rating: 4 stars out of 5
4/5
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Range of term lengths:
1 mo – 5 yrs
Rating: 5 stars out of 5
5/5
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Early withdrawal penalty:
Average
Rating: 3 stars out of 5
3/5
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Offer no-penalty or bump-up CDs:
Yes
Rating: 5 stars out of 5
5/5
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Offer IRA CDs:
Yes
Rating: 5 stars out of 5
5/5
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Pros

  • Checkmark Icon

    Chase offers a wide range of CD terms, and the minimum deposit requirement is manageable.

  • Checkmark Icon

    Relationship rates that earn a higher APY are available to those who link a Chase personal checking account.

Cons

  • Chase’s standard CD rates are low.

Chase Bank CD term lengths range from one month to 10 years. Each CD requires a $1,000 minimum deposit, though to get the best rate, you may need to deposit $100,000 or more. 

Since Chase has so many CD terms, you should be able to get the exact term you want. At some banks, you might have to choose between a three-year CD and a four-year CD if you were looking for a 42-month CD. But you won’t have to do this at Chase. Even so, you’ll probably find a much more competitive CD APY at an online bank.

Chase Total Checking

3.9
/5
Rating: 3.9 stars out of 5
SCORE BREAKDOWN
Monthly service fee:
$12.00
Rating: 5 stars out of 5
5/5
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Minimum balance to avoid fee:
$1,500.00
Rating: 2 stars out of 5
2/5
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Minimum deposit:
$25.00
Rating: 5 stars out of 5
5/5
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Fee to use out-of-network ATM:
Average
Rating: 3 stars out of 5
3/5
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Peer-to-peer payments:
Great
Rating: 5 stars out of 5
5/5
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Early direct deposit:
Average
Rating: 3 stars out of 5
3/5
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  • Overdraft fees:
    Average
    Rating: 3 stars out of 5
    3/5
    Info Icon
    NSF fees:
    Great
    Rating: 5 stars out of 5
    5/5
    Info Icon
    APY offering:
    0.00%
    Rating: 0 stars out of 5
    0/5
    Info Icon
    ATM network:
    Great
    Rating: 5 stars out of 5
    5/5
    Info Icon

Pros

  • Checkmark Icon

    There’s no minimum required to open the Total Checking account.

  • Checkmark Icon

    It’s easy to meet the requirements to waive the $12 monthly service fee.

  • Checkmark Icon

    Regularly offers a sign-up bonus for its checking accounts.

  • Checkmark Icon

    Doesn't charge an overdraft fee as long as your account isn’t overdrawn by more than $50.

Cons

  • Charges a $3 fee for withdrawals from non-Chase ATMs in the U.S.

  • Still has overdraft fees during a time when some of its competitors have reduced or eliminated these fees.

Chase’s Total Checking account doesn’t have a minimum required opening deposit. The account also doesn’t pay interest, however, and charges a $12 monthly service fee. There are a few ways to waive the service fee:

  • Set up direct deposits totaling $500 or more per month.
  • Maintain an average daily balance of $5,000 in this account and linked qualifying deposits and investment accounts.
  • Have at least $1,500 in your account at the start of each day.

Chase customers have access to more than 15,000 ATMs. The bank charges a $3 fee for using a Non-Chase ATM in the U.S.

How Chase Bank compares to other banks

Compare different account types offered by Chase Bank. Annual percentage yields (APYs) shown were updated between Nov. 27, 2025 and Dec. 3, 2025.

Selected bank
Chase Bank savings account
Chase Bank Logo
Member FDIC
Bankrate score
Rating: 2.9 stars out of 5
2.9
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Most comparable
Wells Fargo savings account
Wells Fargo Logo
Member FDIC
Bankrate score
Rating: 2.9 stars out of 5
2.9
Info Icon
Read review
Search for or select a bank:
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Bankrate score
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Read review
APY
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0.01% 0.01%
Minimum balance for APY
$0.00 $0.00
Estimated earnings
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$5 $5
The Chase Savings account is the bank’s standard savings account. It offers a yield well below the national average for savings accounts. The Chase Savings account has a $5 monthly maintenance fee. Starting every day with at least $300 or automatically transferring at least $25 per month from your Chase checking account to this savings account are two ways to waive the fee. The Wells Fargo Platinum Savings account has check-writing privileges. That might give you more payment flexibility than with other savings accounts. The bank doesn’t offer a debit card for this account.
  • Those who already bank with Chase might find it convenient to have a savings account at this bank.
  • Chase has many branches and wide access to ATMs.
  • You can access your money through an ATM card with this account.
  • The Platinum Savings account offers yields higher than the national average at all tiers.
    N/A
  • The Chase Savings account has a waivable $5 monthly maintenance fee.
  • The Chase Savings account doesn’t earn a competitive yield.
  • You’ll need at least $1 million to earn Well Fargo’s top Platinum Savings account yield.
  • But you can get that at other online banks with no minimum balance.
  • There’s a $12 monthly service fee if you don’t keep at least $3,500 in the Platinum Savings account.
    N/A
APY offering:
0.01%
1/5
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Minimum balance for APY:
$0.00
5/5
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Monthly service fee:
$5.00
5/5
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Minimum balance to avoid fee:
$300.00
4/5
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Access to funds:
Great
5/5
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Bankrate does not currently track additional product details for this bank.
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Bankrate does not currently track additional product details for this bank.

Bank fees

Fee Amount
Overdraft fee $34, with a maximum of three fees per day totaling $5 or less; no fee for customers with Chase Overdraft Assist who are overdrawn by $50 or less at the end of the business day.
Non-sufficient funds fee None
Monthly maintenance fee $4.95 - $25; $0 if requirements are met
Out-of-network ATM fee $3 in the U.S.; $5 outside the U.S.
Excessive transaction fee None

Customer experience

Customer support

Physical presence. Chase offers access to more than 5,000 branches and 15,000 Chase ATMs and has a banking presence in nearly every state. 

Customer service. In addition to receiving support over the phone, Chase customers can also send a message in the Secure Message Center when logged onto the website or app.

High customer satisfaction. Chase bank consistently received high customer satisfaction scores in JD Power’s 2025 U.S. Retail Banking Satisfaction Study. Of note, Chase received the highest satisfaction score in the California and Pennsylvania regions of the country.

Digital experience

Highly rated mobile app. Chase’s mobile app, which has been rated by more than 10 million users across the App Store and Google Play, receives high scores on both platforms. The mobile app allows you to send money to anyone, pay your bills and create a budget. And because Chase offers credit cards, too, you’ll be able to find all of your banking products in one place.

Video overview: Savings feature on website

Thumbnail title card, "Bankrate staff User diary"

All rates, features and offers shown in the media on this review were accurate at the time they were procured, but may have changed since recording. The content may also contain views and opinions that do not reflect those of Bankrate.


Complaints

CFPB enforcement action. In 2017, the Consumer Financial Protection Bureau (CFPB) fined Chase Bank $4.6 million for failing to implement the legally required processes for reporting information about consumers’ checking account behavior.

SEC fine. Most recently, in June 2023, the Securities and Exchange Commission (SEC) fined JPMorgan Chase $4 million for deleting 47 million emails from employees within the banking division of the company.

Bankrate staff insights

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“I'm not surprised that its app is highly rated by its users,” said a Bankrate staff member who banks at Chase personally. “I like being able to see all of my accounts in one place. Not always, but most of the time wherever I've moved there has been a Chase nearby. That's nice not having to switch banks just because I moved. The mobile deposit and Zelle in the app are easy to use.”

"I opened a Chase checking and savings account in college and still use them a decade later. I love that Chase has physical branches and ATMs nationwide. I trust the brand and rely on Chase as my main bank for direct deposits, making transfers to other banks and investment accounts seamless."

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

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Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.