CFBank Mortgage Review 2021
Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.
At a glance
NMLS: 409132
4.4
Bankrate Score
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Find my best matchesLoans offered
Conventional, jumbo, no-money-down, interest-only, construction, lot, bridge, investor loans; refinancingNationwide availability
Available in all U.S. statesMin. credit score required
640 for conventional loansPros and cons
Pros
- Borrowers are assigned a loan officer to work with via phone, email or text
- Ability to customize mortgage (e.g., with or without points or closing costs)
- Potential borrowers receive rate quote within 13 seconds, on average, after initial online inquiry
Cons
- Brick-and-mortar locations limited to Ohio
- Some questions on initial rate quote application may be difficult for new borrowers to accurately answer, such as credit score range, down payment amount and home purchase price, or fixed- or adjustable-rate mortgage
CFBank overview
Founded in 1882, CFBank is based in Columbus, Ohio, and has six brick-and-mortar locations around the state. Its mortgage products are available nationwide, and once assigned a loan officer, borrowers will be able to customize mortgage options that work best for them, including loans or without points or closing costs. CFBank offers a variety of mortgage options, ranging from interest-only and no-money-down loans to construction and lot loans. To get started, borrowers fill out an online rate quote form and rates are sent within a few seconds or minutes. They are then assigned an operations professional to help complete the loan application and upload documents, and a loan officer. Borrowers can select a customized mortgage that works best for them and lock in their rate. Borrowers typically complete the loan application within 48 to 72 hours and the closing within 25 to 30 days (some as little as 10 days). According to John Fearon, president of CFBank's Residential Mortgage Division, several CFBank loan officers are top ranked in the country, and CFBank is always working to further enhance and modernize the loan application process and website for the best customer experience.
Loan types
- Conventional
- Jumbo
- No-money-down
- Interest-only
- Construction
- Lot
- Bridge
- Investor loans
- Refinancing
Lender fees
CFBank has no underwriting or origination fees. Borrowers pay the appraisal report fee and credit report fee.
Minimum borrower requirements
CFBank follows Freddie Mac underwriting guidelines. This means that for a conventional loan, borrowers should have a credit score of at least 620 (CFBank prefers 640) and at least 3 percent for a down payment. A down payment of less than 20 percent will result in private mortgage insurance (PMI). Freddie Mac guidelines also specify a debt-to-income ratio (DTI) of 45 percent or less.
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CFBank consumer reviews
4.6
274 reviews
Customer service rating
91% of reviews would recommend this lender
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10 of 129 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Great service!
Dan | Liberty Lake Washington | 3/17/2020
Dylan provided great service in spite of the tumultuous mortgage market! Go with him and you won’t be disappointed!
Excellent customer service, repeat client!
Ryan M | Columbus, OH | 3/23/2020
I closed on purchase loan with CFBank less than a year ago and Monica reached out to inform me of any opportunity to get a lower interest rate while having all of my 3rd party fees covered. Happy to have someone like Monica and her team to have them looking out for my best interest and taking advant...
Great fast honest experience
Zb | Detroit | 5/13/2020
Followed through on everything, was very honest and prompt, which is exactly what you need when dealing with big decisions! Very competitive with rates. Better than most with service. Top notch with responsiveness. Would highly recommend, especially if you get Tony on your side.
Excellent Service
Nate S. | Bowling Green | 5/15/2020
We worked with Matthew Taylor, he was wonderful. Very knowledgeable, responsive to my questions and got us an awesome rate on a refinance. Can't thank him enough.
Thanks To Matthew Massie And CFBank
Matt Ise | Phoenix Arizona | 5/17/2020
I can’t begin to thank CFBank enough especially Matthew Massie, for the professionalism with which they handled my mortgage refinancing. From the moment I filled out my loan application, it was a hitch free and seamless process, at least Matthew made it seem that way, he was quick to respond to m...
5 star
paul | nashville | 5/22/2020
Daniel Keffer (mortgage banker) and Stacey Call (Sr loan processor) did an excellent job on a refi loan. They are busy like all mortgage brokers are at present, but always promptly responded when contacted. The loan took longer than the 45 day rate lock, so Daniel extended the lock with no extra cha...
Fast and Easy
Kevin Hamilton | Saint Johns, Fl | 5/30/2020
Dylan walked me through my options for my refinance and we settled on best loan for me. Great rate and low cost. When I had questions, which were few as the process was seamless, he responded quickly. Loan closed four weeks from day of initial contact. I couldn’t be happier!!
Smooth, responsive, easy
Jason H. | Michigan | 6/2/2020
Glad to work with Debbie. She was responsive to questions, the process was smooth, and closing was generally easy.
Great Experince
M.H.SHAIKH | ALBANY, CA. | 6/2/2020
Mason was very responsive and Knowledgeable. My refinance was done very quickly and hassle free.
Great Communication
Ali | Illinois | 6/16/2020
The entire process was very smooth. The team at CF Bank was very responsive and quickly communicated throughout the refi process.