CFBank Mortgage Review 2021
Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.
At a glance
NMLS: 409132
4.4
Bankrate Score
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Find my best matchesLoans offered
Conventional, jumbo, no-money-down, interest-only, construction, lot, bridge, investor loans; refinancingNationwide availability
Available in all U.S. statesMin. credit score required
640 for conventional loansPros and cons
Pros
- Borrowers are assigned a loan officer to work with via phone, email or text
- Ability to customize mortgage (e.g., with or without points or closing costs)
- Potential borrowers receive rate quote within 13 seconds, on average, after initial online inquiry
Cons
- Brick-and-mortar locations limited to Ohio
- Some questions on initial rate quote application may be difficult for new borrowers to accurately answer, such as credit score range, down payment amount and home purchase price, or fixed- or adjustable-rate mortgage
CFBank overview
Founded in 1882, CFBank is based in Columbus, Ohio, and has six brick-and-mortar locations around the state. Its mortgage products are available nationwide, and once assigned a loan officer, borrowers will be able to customize mortgage options that work best for them, including loans or without points or closing costs. CFBank offers a variety of mortgage options, ranging from interest-only and no-money-down loans to construction and lot loans. To get started, borrowers fill out an online rate quote form and rates are sent within a few seconds or minutes. They are then assigned an operations professional to help complete the loan application and upload documents, and a loan officer. Borrowers can select a customized mortgage that works best for them and lock in their rate. Borrowers typically complete the loan application within 48 to 72 hours and the closing within 25 to 30 days (some as little as 10 days). According to John Fearon, president of CFBank's Residential Mortgage Division, several CFBank loan officers are top ranked in the country, and CFBank is always working to further enhance and modernize the loan application process and website for the best customer experience.
Loan types
- Conventional
- Jumbo
- No-money-down
- Interest-only
- Construction
- Lot
- Bridge
- Investor loans
- Refinancing
Lender fees
CFBank has no underwriting or origination fees. Borrowers pay the appraisal report fee and credit report fee.
Minimum borrower requirements
CFBank follows Freddie Mac underwriting guidelines. This means that for a conventional loan, borrowers should have a credit score of at least 620 (CFBank prefers 640) and at least 3 percent for a down payment. A down payment of less than 20 percent will result in private mortgage insurance (PMI). Freddie Mac guidelines also specify a debt-to-income ratio (DTI) of 45 percent or less.
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CFBank consumer reviews
4.6
326 reviews
Customer service rating
92% of reviews would recommend this lender
0 of 0 rates honored
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10 of 157 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Super simple and great experience
Lewis W | San Jose, CA | 8/25/2020
I did a refi with CFBank through Monica Figliola, and the process was so easy as she communicated and responded to my questions fast and efficiently (especially by email which I prefer), and their document portal was very simple to use to Esign their documents and upload mine.
Super simple loan process
Nadia | Las Vegas | 8/31/2020
I have used CF Bank for two mortgages now and both times I had a wonderful experience. My loan officer Nancy and her team make the process quick and easy to understand. When it came time to do this last refinance, I didn’t even think twice to reach out to Nancy to get it done. I never even con...
Great experience
Mahesh T | Columbus Ohio | 9/1/2020
Applying and obtaining the Mortgage loan from CF Bank is very tech savvy and easy. Everything can be done online and the communications during the process and the ease with which we can submit the documents is very time saving. The Mortgage rate and Closing costs were also very competitive.
Trustworthy and prompt
Chris | Manassas Virginia | 9/16/2020
Daniel Kieffer and Stacey Call were both highly responsive to my various questions. They made the documentation process so easy and got me through closing quickly. It was the easiest and cleanest refinance I have ever done. I feel a sense of trust in them and in CF Bank.
Nancy Cattano Rocks
Josh | Camas, WA | 10/1/2020
Nancy was fucking awesome. I'm probably not supposed to write that in a survey, but now I have you attention that this isn't just a plain Jane review. I used to work in banking, so I'm familiar with mortgages. I started working with another internet lender, and they tried to jam me with fees. Whe...
Knowledgeable, helpful, and enjoyable!
Peter from LA | Los Angeles, CA | 10/3/2020
From the start Nancy and the team were very helpful, gave me excellent advice, and steered through the process efficiently. I was kept well aware of what to expect at each step. Any question was promptly answered, and often gone beyond. Just top notch all around.
Thanks Jessie and CFBank
Duane C | Young Harris, GA | 10/5/2020
Jessie Pachan and the team at CFBank were great to work with for our refi!
Terrific experience
David J. | CA | 10/26/2020
CFBank and Monica F. and Lindsay S. were fantastic. They warned me up front that loan processing might take some time because demand was high. They kept me informed every step of the way, and moved things along quite quickly, actually. They handled a tricky problem with flood insurance without me ha...
Fast, smooth and efficient!
Naz P | Pasadena, CA | 10/30/2020
I highly recommend CF Bank - I just refinanced through them and they were fast and efficient. I worked with Daniel Keffer who was responsive and managed everything super smoothly!
Very Smooth Refi
Rey Macatula | Irvine, CA | 11/12/2020
The process is very efficient. I worked with Daniel Keffer and he was very responsive to my questions. I like how documents can be uploaded very easily to a secured site. Overall, it was a very pleasant experience