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CFBank Mortgage Review 2023

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At a glance

CFBank
NMLS: 409132
Editor's take

CFBank is good for borrowers in Ohio who want to have a home loan with a traditional bank, or those who want a home equity line of credit (HELOC).

Bankrate Score
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3.9
Rating: 3.9 stars out of 5
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Bankrate Score

Customer Rating
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4.7
Rating: 4 stars out of 5

333 ratings

Mortgage Percent

Loans offered

Conventional, jumbo, rate-and-term refinancing; home equity line of credit (HELOC)

Credit Good

Min. credit score required

620 for conventional loans

Location

Nationwide availability

Available in all U.S. states

At a glance

CFBank

NMLS: 409132

3.9

Rating: 3.9 stars out of 5
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Bankrate Score

Mortgage Percent

Loans offered

Conventional, jumbo, rate-and-term refinancing; home equity line of credit (HELOC)

Location

Nationwide Availability

Available in all U.S. states

Credit Good

Min. credit score required

620 for conventional loans

CFBank overview

Ohio-based CFBank has roots dating back to 1882, with locations in the Columbus, Akron, Cleveland and Cincinnati regions, as well as Indianapolis. While the bank has been a large player in nationwide mortgage lending, it announced in 2021 it plans to wind down its direct-to-consumer mortgage offering to focus on a traditional retail origination model. As a result, the bank’s mortgage website currently doesn’t offer rates or the ability to obtain a rate quote. However, you can still apply online.

Pros and cons of CFBank

Pros
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    Eight branch locations in Ohio and Indiana

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    Offers home equity lines of credit (HELOCs)

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    Charitable corporate focus, making donations in the communities it serves and providing financial education to students

Cons
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    Website offers very little information for prospective borrowers

Our Editor’s Take on CFBank

CFBank is good for borrowers in Ohio who want to have a home loan with a traditional bank, or those who want a home equity line of credit (HELOC).

Breakdown of CFBank overall score 

  • Affordability: CFBank doesn’t usually charge an origination fee for a mortgage. Be sure to compare this bank to other lenders to see whether you’re getting a competitive rate for your situation.

  • Availability: CFBank works with borrowers nationwide, but its branch footprint is mainly concentrated in Ohio. Keep in mind: The bank doesn’t offer government-insured loans.

  • Borrower experience: If you’re just starting out on your homebuying journey, you won’t find many resources on the bank’s website. Your best bet for more information: Get in touch with the bank directly.

Affordability: 3/5

CFBank’s mortgage rates currently aren’t available on the bank’s website; you’ll need to call instead for more information and a quote. The bank typically doesn’t charge an origination or underwriting fee, but be sure to ask your loan officer about any fees that might apply to your loan.

Availability: 4.5/5

CFBank offers conventional (conforming and non-conforming) as well as rate-and-term refinancing and home equity lines of credit (HELOCs). Its loan products are available to qualified borrowers across the U.S.

Borrower experience: 4.5/5

CFBank is a longstanding financial institution based in Ohio. The bank isn’t accredited by the Better Business Bureau, but it does have a B+ rating from the organization.

CFBank’s website has a few calculators about mortgage affordability, and you can apply for a loan online. However, the rest of the website is extremely limited in functionality. You can reach the bank’s customer service department at 614-334-7979 from 9 a.m. to 5 p.m. ET.

Refinancing with CFBank

You can refinance your existing mortgage with CFBank. You must first complete a personal profile and share your information to get access to rates.

Alternatives to CFBank

CFBank customer ratings and reviews

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NMLS: 409132

4.7

Rating: 4 stars out of 5

333 ratings

Info

This lender has 0 reviews.

Knowledge
Rating: 4.8 stars out of 5
Level of service
Rating: 4.7 stars out of 5
Professionalism
Rating: 4.7 stars out of 5
Responsiveness
Rating: 4.7 stars out of 5
5 stars
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1 star
89%
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7%

92% of customers would recommend this lender.