State Farm headquarters
Courtesy of State Farm

State Farm is one of the biggest insurance companies in the US, and they also offer banking and investment services. This company was founded in 1922 and currently employs more than 18,000 agents, so it’s easy to find an agent near you in person or over the phone.

State Farm auto insurance is what the company is most known for, and they also offer coverage for nearly anything on wheels, including autos, motorcycles, RVs, boats, and more.

State Farm coverage options and discounts

State Farm insurance offer more than just standard car insurance. Here are a few State Farm coverage options available beyond liability:

  • Accident forgiveness
  • Rideshare coverage
  • Emergency roadside assistance
  • Uninsured motorist
  • Medical payments

State Farm’s car insurance discounts include:

  • Drive Safe and Save discount
  • Steer Clear discount (for drivers under 25 years old)
  • Defensive Driving Course discount
  • Good Student discount
  • Multi Auto discount
  • Vehicle Safety discount

State Farm ratings, reviews, customer satisfaction, and complaints

According to the 2018 J.D. Power U.S. Auto Claims Satisfaction Study, State Farm earned 3 out of 5 stars in overall satisfaction, estimation process, repair process and settlements, and 4 out of 5 stars in claims servicing. This places State Farm above the average when it comes to overall claim satisfaction and customer service as perceived by consumers.

According to State Farm reviews from Consumer Affairs, many policyholders enjoy how easy it is to file a claim online or even from their phone. Others find it convenient to be able to talk to their local agent. Customers love State Farm’s discounts for safe drivers, including good teen drivers.

Additional policies offered by State Farm

Customers who choose State Farm can bundle their auto insurance with one or more of the following:

  • Insurance for structures such as home, condo, manufactured home and ranches
  • Renter’s insurance
  • Insurance for other vehicles such as boats, motorcycles and RVs
  • Umbrella insurance
  • Business insurance

Frequently asked questions

What do I need to get a quote from State Farm?

Requesting a quote starts with a few pieces of information, such as your name, contact information, ZIP code and type of insurance needed.

How do I file a claim with State Farm?

Filing a claim with State Farm can be done in a variety of ways. You can call an agent, visit an agent in person, file a claim online or use the State Farm app on your phone to file a claim.

How long does it take to resolve a claim?

State Farm attempts to resolve claims in less than 30 days.

How can I get the lowest rate possible from State Farm?

State Farm provides a variety of discounts to attract customers. It’s recommended to talk with one of the 18,000 agents to find out which discounts you qualify for. Most people save a considerable amount if they have a clean driving record and if they bundle their home and auto insurance.