U.S. Bank Review 2025
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Edited by
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At a glance
Overview
U.S. Bank offers the convenience of a vast branch network — primarily in the Western and Midwestern parts of the U.S. It has customer service available at all hours, providing support no matter when you need it. If you’re looking for higher rates on savings or lower hurdles to avoid a monthly fee on your checking, you may want to consider other options.
Highlights:
24/7 Customer Service Highly Rated AppHighlights:
CDs
Checking
Savings
MMA
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.5/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.4/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.1/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Overall
U.S. Bank offers a full range of products and services that include checking and savings accounts, a money market account and certificates of deposit. The bank maintains branches in 28 states, and anyone in the U.S. can open accounts online. But the bank's savings products generally offer low yields; you can find much better interest rates elsewhere, especially at online-only banks.
Pros
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The bank provides generous access to branches and to ATMs.
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The mobile app is highly rated by iPhone and Android users.
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It offers a wide variety of short-term CDs and some special CD terms.
Cons
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The hurdles to avoid some monthly fees on certain products are high.
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You can earn better standard savings annual percentage rates (APYs) elsewhere.
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Navigating the U.S. Bank website can be frustrating.
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U.S. Bank banking products
U.S. Bank Standard Savings account
Pros
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Minimum opening deposit on the Standard Savings account is only $25.
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Can be used as overdraft protection for a U.S. Bank checking account.
Cons
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Those who don’t have a qualifying U.S. Bank account must pay a $5 monthly service fee.
While you can earn up to a 3 percent APY, it requires a qualifying U.S. Bank account with a high combined balance. Those who don't have a qualifying account will receive a low yield.
You'll only need $25 to open the account, but there is a service fee if you don't qualify for a waiver.
Standard CD
Pros
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Standard CDs only require $500 to open.
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Customers have access to special CDs with higher APYs.
Cons
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Yields for the bank's Standard CDs are low.
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U.S. Bank doesn’t have a no-penalty CD.
U.S. Bank offers 11 terms of standard CDs. These standard CDs have terms ranging from one month to five years. Terms and rates may vary based on your ZIP code. None of the bank’s standard CDs offer competitive APYs, and higher yields are easily found elsewhere.
In addition to standard CDs, U.S. Bank offers a few special CDs that have decent yields for a big bank. Customers can opt for a Step Up CD that allows for an interest rate boost every seven months. There’s also a Trade Up CD that allows savers to change interest rates at a point during their initial term. Terms are 30 months and five years.
Elite Money Market Account
Pros
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U.S. Bank’s Elite Money Market only requires a $100 minimum opening deposit.
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The account offers check-writing privileges.
Cons
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There are banks with more competitive APYs on lower amounts.
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The requirement to avoid the monthly fee is steeper than it is at other banks.
U.S. Bank’s Elite Money Market Account has a $100 minimum deposit. Unfortunately, its APY is well below the national average. However, for a limited time and in select areas, you can earn much higher yield for balances above $25,000. The account carries a $10 monthly service charge unless you keep a $10,000 minimum daily balance in a qualifying U.S. Bank checking account.
Bank Smartly Checking account
Pros
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The Bank Smartly Checking account pays a little bit of interest.
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Zelle is available to make person-to-person payments.
Cons
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The conditions for waiving the monthly fee are steep.
U.S. Bank’s Smartly Checking, the account scored for this review, earns a little bit of interest and requires just $25 to open. However, it has a steep $12 monthly maintenance fee. The fee can be waived in a few ways:
- Receive monthly direct deposits of $1,000 or more.
- Maintain an average balance of at least $1,500.
- Hold an eligible U.S. Bank credit card.
- Be part of a qualifying Smart Rewards tier or special customer group.
How U.S. Bank compares to other banks
Compare different account types offered by U.S. Bank. Annual percentage yields (APYs) shown were updated between Nov. 28, 2025 and Dec. 4, 2025.
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Selected bank
US Bank money market account
Bankrate score
2.3
Bankrate Money Market rating = 2.3/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
Most comparable
Wells Fargo money market account
Bankrate score
2.1
Bankrate Money Market rating = 2.1/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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Bankrate score
Bankrate Money Market rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. |
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APY
APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Nov. 28, 2025 and Dec. 4, 2025.
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Estimated earnings
Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
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| $5 | $5 | |
| U.S. Bank’s Elite Money Market Account has a $100 minimum deposit. Unfortunately, its APY is well below the national average. However, for a limited time and in select areas, you can earn much higher yield for balances above $25,000. The account carries a $10 monthly service charge unless you keep a $10,000 minimum daily balance. | Wells Fargo’s Platinum Savings offers check-writing privileges and an ATM card, which makes it more akin to a money market account than a savings account. The account offers a near rock-bottom yield, and comes with a $12 monthly fee to boot, which can only be waived by maintaining a minimum monthly balance of $3,500. | |
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Bankrate does not currently track additional product details for this bank.
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Bankrate does not currently track additional product details for this bank.
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APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.
The lowest deposit amount an account must have before it can earn interest.
A monthly charge a financial institution deducts from an account if certain requirements are not met.
The lowest balance an account must maintain in order to avoid a fee.
The ability to write a certain amount of checks within a statement cycle.
The ability to withdraw funds from an account through the use of debit or ATM card
Bankrate does not currently track additional product details for this bank.
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Bank fees
| Fee | Amount |
|---|---|
| Overdraft fee | $36 |
| Non-sufficient funds fee | None |
| Monthly maintenance fee | $4.95-$10 |
| Out-of-network ATM fee | Charged, but not specified |
| Excessive transaction fee | None |
Customer experience
Customer support
24/7 support. Customer support is available on the U.S. Bank website, where you can find a branch, make a physical or virtual appointment or call to get help. Customer service can be reached by phone on a 24/7 basis.
Mixed customer satisfaction. U.S. Bank customer satisfaction varies with location, according to J.D. Power’s 2025 U.S. Retail Banking Satisfaction Study. For example, while U.S. Bank ranked second in customer satisfaction in California and above average in the Lower Midwest and Southwest, but it scored below average in Illinois, Northwest, North Central and South Central regions.
Physical presence. U.S. Bank operates branches in 28 states and also allows customers to open accounts online from anywhere in the country.
Digital experience
Highly rated mobile app. U.S. Bank’s mobile app is highly rated on the Apple App and Google Play stores. More than 480,000 Android users have reviewed the app, while more than 1.9 million users have reviewed it for iOS. “It’s very simple to find what you’re looking for on the app,” said a Bankrate staff member with a U.S. Bank account. “You can access all of the main banking options from the top drop-down menu as well as a menu that sticks at the bottom. It also shows your accounts and balances right at the top of the app.”
Frustrating website experience. In contrast to the app, navigating the mobile site on a phone (and sometimes even on a computer) is difficult, according to a Bankrate staff member with an account, adding that they spent some time searching for the free credit score and cash-back page before finally giving up. Lastly, U.S. Bank’s pages don’t prominently display monthly maintenance fees, although all accounts reviewed here charge one.
Smart assistant feature. This page lets you submit questions or commands, including verbally on the mobile app. For example, you can ask the assistant about your recent transactions, how much you spent last month or what bills are due this week.
Complaints
CFPB enforcement action. In 2022, the Consumer Financial Protection Bureau (CFPB) found that U.S. Bank opened deposit accounts and issued credit cards and lines of credit for consumers without their knowledge or consent. The CFPB ordered U.S. Bank to pay a $37.5 million penalty and develop a plan to remediate harmed consumers.
In 2023, U.S. Bank had to pay a total of $20.7 million because it kept people from obtaining their unemployment benefits during the COVID-19 pandemic, according to a CFPB news release.
Bankrate staff insights
“Overall, I’ve had a very good experience with my local U.S. Bank branch,” said a Bankrate staff member with an account. “The bank offers a great checking account experience with tools like the smart assistant feature and the spending tracker page, but the savings account rate is abysmal. It’s so low that you’re better off using an online bank for a much better rate.”
Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
