Wyndham Capital Mortgage Review 2021

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At a glance

Wyndham Capital Mortgage

4.6

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Bankrate Score

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Loans offered

Conventional, jumbo, FHA, VA, USDA, fixed-rate, adjustable-rate; rate-and-term, cash-out and streamline refinancing; home equity loan; non-QM; investment property
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Nationwide availability

Available in 47 states and the District of Columbia; not available in Hawaii, Massachusetts, and New York
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Min. credit score required

Minimum credit score requirements not available

Pros and cons

Pros

  • Automated preapprovals and on-demand preapproval letters
  • E-closing experience for faster turnaround
  • Live follow-up system that connects borrowers with a loan officer to discuss their application

Cons

  • Can’t apply for financing in person
  • No brick-and-mortar branches

Wyndham Capital Mortgage overview

Wyndham Capital Mortgage is a digital lender based in Charlotte, North Carolina. The lender was established in 2001 and provides mortgage financing in the majority of states and the District of Columbia. It has funded mortgages worth more than $22.7 billion and provided services for more than 76,000 borrowers. Notably, Wyndham Capital Mortgage offers a $10,000 limited guarantee (with certain stipulations) to assure that loans close on time, and charges no lender fees or hidden costs. For borrowers with a history of making their mortgage payments but are unable to qualify for a mortgage or refinance, Wyndham Capital Mortgage also offers flexible underwriting. According to the lender, the typical closing averages just shy of 40 days, with one-quarter of closings taking less than 20 days.

Good for

Borrowers looking for around-the-clock support and e-closing capabilities

Loan types

  • Conventional
  • Jumbo
  • FHA
  • VA
  • USDA
  • Fixed-rate
  • Adjustable-rate
  • Rate-and-term, cash-out and streamline refinancing
  • Home equity loan
  • Non-QM
  • Investment property

Lender fees 

Wyndham Capital Mortgage doesn’t charge any lender fees. There might be a fee for a rate-lock extension due to delays, however.

Rates 

Wyndham Capital Mortgage advertises rates on its website and updates them daily, and includes a comparison to other major lenders. You can request a customized rate quote online by filling out a form with your contact information and basic details about the loan you’re seeking.

Reputation 

Wyndham Capital Mortgage has an A- rating from the Better Business Bureau. 

Online services

Borrowers can apply for a home loan with Wyndham Capital Mortgage online, and the lender can generate a preapproval letter on the spot for a specific property. Its website features mortgage and refinance calculators and other resources, and the lender supports e-closings. If you want to take advantage of the lender’s closing guarantee, note you’ll need to sign up for the lender’s loan management portal and complete the required steps within five business days.

Minimum borrower requirements

To qualify borrowers, Wyndham Capital Mortgage says it typically focuses on four areas: income and debts (such as credit cards, auto loans and student debt); assets; credit score and credit record; and loan-to-value ratio (LTV).

Refinancing with Wyndham Capital Mortgage

Wyndham Capital Mortgage offers 10-, 15-, 20- and 30-year refinancing, as well as cash-out and FHA and VA streamline refinancing. Borrowers can begin the process of getting a customized rate and applying for a refinance online.

Not sure if Wyndham Capital Mortgage is right for you? Consider these alternatives 

Breakdown of Wyndham Capital Mortgage overall review score

  • Affordability: 15/15
  • Availability: 12/15
  • Borrower experience: 14/15

Review methodology

To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.

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Wyndham Capital Mortgage consumer reviews

3.4

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5 reviews

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Customer service rating

Knowledge
3.4
Level of service
3.4
Professionalism
3.4
Responsiveness
3.6

60% of reviews would recommend this lender

2 of 4 rates honored

Review this lender

Write a review of your experience with Wyndham Capital Mortgage.

4 of 4 reviews

The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.

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Great experience

Ryan G | Texas | 9/22/2020

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Great experience on my refi Jan/Feb 2021

Natalie Johnson | AZ | 3/18/2021

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Terrible experience and company

SMW | 80127 | 10/8/2020

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DO NOT USE WYNDHAM!!

Do not use Wyndham | California | 3/2/2021

Written by
Dhara Singh
Mortgage reporter
Dhara Singh is a mortgage reporter for Bankrate. She is a former data analyst turned financial journalist who previously worked at Yahoo Finance, CNET, Cashay.com and JPMorgan Chase covering the housing and retirement beats.
Edited by
Mortgage editor