Wyndham Capital Mortgage Mortgage Review 2021
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At a glance
NMLS: 2948
4.6
Bankrate Score
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Conventional fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans; refinancing options include rate-and-term refinancing, cash-out refinancing, FHA streamline, VA streamline (IRRRL); home equity loansNationwide availability
Available in 45 states and the District of Columbia; not available in Alaska, Hawaii, Massachusetts, New York and North DakotaMin. credit score required
Minimum credit score requirements not availablePros and cons
Pros
- Automated preapprovals and on-demand preapproval letters
- E-closing experience for faster turnaround
- Live follow-up system that connects borrowers with a loan officer to discuss their application
Cons
- Cannot apply for financing in person
- No brick-and-mortar branches
Wyndham Capital Mortgage overview
Wyndham Capital Mortgage is a digital lender based in Charlotte, North Carolina. The lender was established in 2001 and provides mortgage financing in the majority of states and the District of Columbia. It has funded mortgages worth more than $18 billion and provided services for more than 60,000 borrowers. Notably, Wyndham Capital Mortgage offers a $10,000 limited guarantee to assure that loans close on time, and has no lender fees or hidden costs. For borrowers with a history of making their mortgage payments but are unable to qualify for a mortgage or refinance, Wyndham Capital Mortgage offers flexible underwriting.
Loan types
- Conventional fixed-rate mortgages
- Adjustable-rate mortgages (ARMs)
- FHA loans
- Rate-and-term refinancing
- Cash-out refinancing
- FHA streamline
- VA streamline (IRRRL)
- Home equity loans
Lender fees
Wyndham Capital Mortgage has no lender fees, “hidden costs” or “unnecessary charges,” according to the lender’s website. There may be a fee for a rate-lock extension due to delays, however.
Minimum borrower requirements
To qualify borrowers, Wyndham Capital Mortgage says it typically focuses on four areas: income and debts (such as credit cards, auto loans and student debt); assets; credit score and credit record; and loan-to-value ratio (LTV).
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Wyndham Capital Mortgage consumer reviews
3.4
5 reviews
Customer service rating
60% of reviews would recommend this lender
0 of 0 rates honored
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4 of 4 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Great experience
Ryan G | Texas | 9/22/2020
We worked with Wyndham for our first home purchase and could not have been more happy. Not sure why there aren't more reviews for them, but the entire process end to end was as seamless as possible. Their use of technology was a huge advantage, as we were able to upload all relevant documentation to...
Great experience on my refi Jan/Feb 2021
Natalie Johnson | AZ | 3/18/2021
I was skeptical because shopping around for a mortgage was proving difficult and time consuming, but Adam with Wyndham was super quick, knowledgeable, respected my (lack of) time, and have I mentioned... fast? I had no problems getting refinanced, I'm very happy with my rate and service (everyone I ...
Terrible experience and company
SMW | 80127 | 10/8/2020
Terrible experience with them. It's been 3 weeks after closing and my loan is still not paid off and issues keep arising that are taking hours of my time away from work and family to sort issues out that should've been solved by Wyndham during the process. And the only thing they keep telling me is ...
Response from Wyndham Capital Mortgage
We are sorry about the experience leading up to this point. Our Director of Client Experience has reached out and provided direct contact information in an attempt to help resolve the issue. If any other needs arise, please email ClientSupport@wyndhamcapital.com for assistance.
DO NOT USE WYNDHAM!!
Do not use Wyndham | California | 3/2/2021
Sure, the process is seamless at first. So seamless you can forgive them messing up closing docs and forgetting to send them to the notary. But then they transfer your loan a month after closing, send no notification, have NO ONLINE CUSTOMER SERVICE but continue to accept your online payment. I’m ...
Response from Wyndham Capital Mortgage
We apologize for the experience