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TD Bank Mortgage Review 2026

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At a glance

TD Bank
Editor's take

If you live in one of the East Coast states where TD Bank operates, the bank can be a good choice, especially if you’re looking for a low-down-payment mortgage.

Bankrate Score
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4.3
Rating: 4.3 stars out of 5
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Customer Rating
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1.5
Rating: 1.5 stars out of 5

2 ratings

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Loans offered

Conventional, jumbo, FHA, VA, refinancing and more

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Min. credit score required

620 for conventional loans

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Nationwide availability

Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C.

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Min. down payment

3% for conventional loans, 3.5% for FHA loans, none for VA loans

TD Bank overview

Established in 1955, TD Bank is one of the biggest banks in the U.S., with more than 1,500 locations, not including its large presence in Canada. The bank offers mortgages in the same areas where it maintains its network of branches. 

Pros and cons of TD Bank

Pros

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    Easy-to-use online rate estimate tool

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    Wide range of loan programs, including low-down-payment options

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    First-time homeowner assistance in the form of lender credits and grants

Cons

  • Available only to borrowers in 15 states and Washington, D.C.

  • Charges an origination fee

How Bankrate scored TD Bank

Affordability: 4.2 stars

TD Bank has low rates and low down payment loan options and participates in HFA affordable housing programs, awarding it a perfect affordability score of 5 out of 5 stars.

  • Interest rates: TD Bank offers mortgage rates with APRs similar to the market average at the time of this review.
  • Down payment: TD Bank offers VA loans with no down-payment requirement,  conventional loans requiring 3 percent down and FHA loans that require 3.5 percent down. Some TD Bank products also offer lender credits toward upfront costs.
  • Fees: TD Bank charges an origination fee.

Availability: 4.2 stars

TD Bank provides a wide variety of loans, but it lends in only 15 states.

  • Home loans offered: TD Bank offers conventional, jumbo, FHA, USDA and VA loans, as well as refinancing. It also offers some harder-to-find mortgages, such as those for medical professionals and construction loans. And it provides options for lower-income borrowers or those buying in low-to-moderate-income Census tracts, including some with available grants or lender credits worth up to $10,000 toward upfront costs. 
  • Footprint: You can get a TD Bank mortgage in Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C.
  • Where to find: You can begin your mortgage application at TD Bank online, over the phone or at any of its thousand-plus branch locations.

Borrower experience: 4.6 stars

TD Bank gets high marks for borrower experience due to its rate transparency and many contact methods. However, it doesn’t offer e-closings.

  • Application and preapproval process: You can start the preapproval process with TD Bank online, over the phone by speaking directly with a representative who can be quickly reached via the bank's 1-800 number or in person. 
  • Transparency: TD Bank offers a customizable rate tool, allowing you to compare costs before applying for preapproval.
  • Customer service: TD Bank makes it easy to contact its customer service in person, over the phone, or using its virtual assistant.

TD Bank reputation

TD Bank is not accredited by the Better Business Bureau and does not have a rating at the time of this review. With 250 customer reviews on Trustpilot, TD Bank's score is 1.7  out of 5 stars, giving the bank a “Bad” rating.

 

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TD Bank in the news

On September 11, 2024, the Consumer Financial Protection Bureau (CFPB) issued an order against TD Bank, finding that it submitted erroneous information to credit reporting agencies over several years. The CFPB report says that TD Bank knew of the errors for at least a year and failed to fix them, and that it failed to conduct timely investigations into consumer disputes. For this, TD Bank was ordered to take steps to prevent future violations, pay $7.76 million to affected consumers and pay a $20 million penalty.

Lender compare

Compare TD Bank to other lenders

Mortgage rates and fees can vary widely across lenders. You can use the drop downs to explore beyond these lenders and find the best option for you.

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TD Bank

4.3

Rating: 4.3 stars out of 5
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Recent Customer Reviews

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Rating: 1.5 stars out of 5

1.5

2 reviews

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Veterans United Home Loans

NMLS: 1907

4.8

Rating: 4.8 stars out of 5
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Recent Customer Reviews

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Rating: 4.98 stars out of 5

5.0

5726 reviews

TD Bank customer ratings and reviews

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1.5

Rating: 1.5 stars out of 5

2 ratings

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This lender has 1 recent reviews.

Knowledge
Rating: 2 stars out of 5
Level of service
Rating: 1 stars out of 5
Professionalism
Rating: 2.5 stars out of 5
Responsiveness
Rating: 2.5 stars out of 5
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0% of customers would recommend this lender.

of 1 reviews

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