TD Bank Mortgage Review 2026
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At a glance
If you live in one of the East Coast states where TD Bank operates, the bank can be a good choice, especially if you’re looking for a low-down-payment mortgage.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate.
To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
Loans offered
Conventional, jumbo, FHA, VA, refinancing and more
Min. credit score required
620 for conventional loans
Nationwide availability
Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C.
Min. down payment
3% for conventional loans, 3.5% for FHA loans, none for VA loans
TD Bank overview
Established in 1955, TD Bank is one of the biggest banks in the U.S., with more than 1,500 locations, not including its large presence in Canada. The bank offers mortgages in the same areas where it maintains its network of branches.
Pros and cons of TD Bank
Pros
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Easy-to-use online rate estimate tool
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Wide range of loan programs, including low-down-payment options
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First-time homeowner assistance in the form of lender credits and grants
Cons
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Available only to borrowers in 15 states and Washington, D.C.
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Charges an origination fee
How Bankrate scored TD Bank
Affordability: 4.2 stars
TD Bank has low rates and low down payment loan options and participates in HFA affordable housing programs, awarding it a perfect affordability score of 5 out of 5 stars.
- Interest rates: TD Bank offers mortgage rates with APRs similar to the market average at the time of this review.
- Down payment: TD Bank offers VA loans with no down-payment requirement, conventional loans requiring 3 percent down and FHA loans that require 3.5 percent down. Some TD Bank products also offer lender credits toward upfront costs.
- Fees: TD Bank charges an origination fee.
Availability: 4.2 stars
TD Bank provides a wide variety of loans, but it lends in only 15 states.
- Home loans offered: TD Bank offers conventional, jumbo, FHA, USDA and VA loans, as well as refinancing. It also offers some harder-to-find mortgages, such as those for medical professionals and construction loans. And it provides options for lower-income borrowers or those buying in low-to-moderate-income Census tracts, including some with available grants or lender credits worth up to $10,000 toward upfront costs.
- Footprint: You can get a TD Bank mortgage in Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia and Washington, D.C.
- Where to find: You can begin your mortgage application at TD Bank online, over the phone or at any of its thousand-plus branch locations.
Borrower experience: 4.6 stars
TD Bank gets high marks for borrower experience due to its rate transparency and many contact methods. However, it doesn’t offer e-closings.
- Application and preapproval process: You can start the preapproval process with TD Bank online, over the phone by speaking directly with a representative who can be quickly reached via the bank's 1-800 number or in person.
- Transparency: TD Bank offers a customizable rate tool, allowing you to compare costs before applying for preapproval.
- Customer service: TD Bank makes it easy to contact its customer service in person, over the phone, or using its virtual assistant.
TD Bank reputation
TD Bank is not accredited by the Better Business Bureau and does not have a rating at the time of this review. With 250 customer reviews on Trustpilot, TD Bank's score is 1.7 out of 5 stars, giving the bank a “Bad” rating.
TD Bank in the news
On September 11, 2024, the Consumer Financial Protection Bureau (CFPB) issued an order against TD Bank, finding that it submitted erroneous information to credit reporting agencies over several years. The CFPB report says that TD Bank knew of the errors for at least a year and failed to fix them, and that it failed to conduct timely investigations into consumer disputes. For this, TD Bank was ordered to take steps to prevent future violations, pay $7.76 million to affected consumers and pay a $20 million penalty.
Lender compare
Compare TD Bank to other lenders
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4.3
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
1.5
NMLS: 1907
4.8
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Recent Customer Reviews
5.0
TD Bank customer ratings and reviews
1.5
2 ratings
This lender has 1 recent reviews.
0% of customers would recommend this lender.
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To help serve you with relevant information, the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?
Rates and terms of loan honored?
Closed mortgage with this lender?
Closed on time?
Would you recommend this lender?