Marcus by Goldman Sachs is a direct bank that offers personal loans and rewards savers with higher payouts.
Marcus offers above-average interest rates across all products.
Minimum deposit and balance requirements for CD and savings accounts are relatively low.
24/7 access to an automated customer service line.
Marcus has a limited selection of products available.
Marcus does not offer debit or ATM cards, making deposits hard to access.
Mobile check deposit is not available, meaning all deposits must be made via electronic transfer and/or automated deposits.
Marcus by Goldman Sachs consistently ranks at the top Bankrate’s rating because of its competitive savings and CD rates, but it doesn’t offer checking or money market accounts.
Based on the thousands of positive reviews on both the Apple App Store and Google Play, customers are highly satisfied with the Marcus app. The includes access to Marcus Insights, which allows customers to link external accounts to track goals and balances in one convenient location.
The Marcus app does not support mobile check deposits, however, so all deposits must be electronically transferred. Marcus also does not offer branch or ATM access.
An automated customer service line is available 24/7. Customer-service representatives are available 8 a.m. to 10 p.m. Eastern time, Monday-Friday, and 9 a.m. to 7 p.m. Eastern time, Saturday and Sunday.
Marcus Goldman founded a financial firm in 1869 that would become Goldman Sachs, a company known as one of the premier investment banks in the United States.
Goldman Sachs became a bank holding company during the financial crisis. Years later through the acquisition of GE Capital Bank’s online deposits, Goldman Sachs launched GS Bank, an online-only institution. In late 2017, GS Bank became known as Marcus by Goldman Sachs, a brand already being used by the firm’s personal loan platform. In addition to loans, Marcus by Goldman Sachs offers certificates of deposit (CDs) and an online savings account.