If you think you’ve mastered the material in this chapter, take our quiz. After you click the ”submit” button, the answers will appear below.
What is the easiest way to avoid fees at your bank?
What is the one thing you should strive to never, ever, under any circumstances, do?
True or False: Writing a letter can be an effective step in battling your way through the bureaucracy of customer service in the event of a bank error.