Goodmortgage Review 2023

Breakdown of Goodmortgage overall review score 

• Affordability: 3/5
• Availability: 3.8/5
• Borrower experience: 4.3/5

• Methodology

  Bankrate's expert editorial team collects lender information through a variety of methods. We contact lenders directly, and we also turn to regulatory filings and to assessments by third parties. Our research takes into account three main factors – affordability, availability and borrower experience.

  Bankrate's reporters and editors have decades of experience covering the mortgage industry. They're skilled at gathering information through interviews and by scouring regulatory filings. Bankrate evaluates more than 85 lenders for factors relating to affordability, availability and customer experience, assigning each a Bankrate Score out of five stars. Here's how we assess each of the categories:

  • Affordability. Loan cost is a deciding factor for many borrowers. We look at two metrics: 1) a lender's lowest advertised annual percentage rate (APR) based on Bankrate's sample scenario, which assumes a 740 or higher credit score and a 20 percent down payment, among other factors and 2) established-customer discounts or incentive pricing, when applicable.
  • Availability. Another factor is how quickly your loan application will be approved, and how many loan programs the lender offers. So we evaluate approval and closing timelines and diversity of loan products.
  • Customer experience. Finally, we delve into what it's like to deal with the lender as a consumer. We look at the lender's application process and availability of customer service support. We also consider the results of J.D. Power's 2022 Mortgage Origination Satisfaction Survey.

  Bankrate's editorial team confirms the accuracy of data at the time of publication. Our team is dedicated to maintaining the timeliness of information – the mortgage industry is changing constantly, so we regularly revisit these reviews to update them.

  Bankrate's methodology page spells out our rating process in greater detail.

Loan types 

• Conventional
• Jumbo
• FHA
• VA
• USDA
• Fixed-rate
• Adjustable-rate
• Rate-and-term, cash-out and streamline refinancing
• Home equity loan
• Non-QM loan

Lender fees

Goodmortgage does not charge lender fees.

Rates

Goodmortgage’s rates are not publicly advertised on the lender’s website, but you can get a free rate quote after filling out contact information online and speaking with a loan officer.

Online services 

Borrowers can get a prequalification or preapproval, a free rate quote and apply for a purchase loan or refinance through the Goodmortgage website, but must fill out a contact information form to start. After receiving this information, a loan officer will reach out to answer any questions, provide a quote or help create a plan. Borrowers apply for a loan through the lender’s GO portal, where they can lock in their rate, e-sign initial disclosures and check the status of their loan. Goodmortgage also offers a variety of calculators online, including a rent versus buy, affordability, monthly payment and investment property, that can help borrowers weigh different scenarios.

Minimum borrower requirements

Goodmortgage generally follows Fannie Mae’s underwriting guidelines for conventional mortgages, which require that borrowers have a credit score of 620 or better, a down payment of at least 5 percent and a debt-to-income (DTI) ratio of at least 43 percent. For HomeReady and Home Possible conventional mortgages, borrowers can put down as little as 3 percent.

An FHA loan through Goodmortgage requires a 580 credit score or better and a down payment of at least 3.5 percent. In general, you’ll need a DTI ratio of 50 percent or lower. VA and USDA loans don’t have a down payment requirement, but the lender looks for a minimum credit score of 580 for a VA loan and 620 for a USDA loan.

For jumbo loans, Goodmortgage requires at least a 680 credit score, which is lower than what many other lenders mandate. Non-QM products allow for a credit score as low as 620.

Refinancing with Goodmortgage 

Goodmortgage’s refinance rates and costs are not available on the lender’s website, but you can reach out to obtain a quote by filling out a contact information form and speaking with a loan officer. Goodmortgage offers several refinancing options, such as rate-and-term and cash-out refinancing, FHA streamline refinancing, VA Interest Rate Reduction Loan (IRRRL) and USDA streamline assist refinancing.

Not sure if Goodmortgage is right for you? Consider these alternatives

• NBKC Bank mortgage review: Excellent customer service and fast response rate from loan officer
• Allied Mortgage Group mortgage review: Options available for investors
• USAA mortgage review: Specializes in VA loans for military members and their families
• Cherry Creek mortgage review: Provides a wide variety of loan options
• Homebridge Financial Services mortgage review: Regional branches regularly produce educational events ideal for first-time homebuyers