Cars are important modes of transportation, but they are also expensive to replace. Suppose you are in an auto accident and it’s not your fault. In that case, you can expect the at-fault driver’s insurance company to cover your damages. But what about when you are the at-fault driver? Sure, your basic liability coverage will take care of the other driver and their vehicle, but what about yours? Total loss car insurance is a specific type of auto insurance coverage that can help in this situation if the damage is severe enough.
What is total loss?
Total loss car insurance provides coverage for when a vehicle is damaged beyond reasonable repair. If the car has total loss coverage, the insurance will make a payout for the totaled vehicle. There are two primary methods for determining when a car is a total loss.
The first method is known as the total loss threshold and is determined by the state you live in. The total loss threshold is a percentage of the vehicle’s market value. If damages meet or exceed this threshold, the vehicle may be declared a total loss instead of being repaired. Not all states have a specified total loss threshold. Instead, some use what’s called a total loss formula.
The total loss formula (TLF) is another common method for determining when a car is a total loss. It equals the fair market value of a vehicle minus its salvage value. If the cost of repairs exceeds the TLF outcome, your auto insurer can declare it a total loss.
|State||Total loss threshold|
|District of Columbia||75%|
What happens if your car has been declared a total loss?
If you receive a vehicle total loss declaration from your insurance company and you don’t want to dispute the decision, then there are a few things to know about the total loss process. If you are currently leasing your vehicle, you should also contact the leasing company and inform them that it has been totaled. The steps below describe what you should do if your car is declared a total loss.
- Remove license plates. Remove both the front and back license plates and take them with you. Leaving your plates where someone might take them can lead to complications down the road. The safest approach is to maintain possession of the license plates until they are no longer on your record with the DMV.
- Remove personal belongings. While removing your license plates, look inside of the vehicle as well. Check the dash, glove compartment, door and seat pockets, trunk and anywhere you might have left possessions. Once you turn your keys in, you may not be able to recover anything that you left in it.
- Give the keys to your claims adjuster. Once you have finished getting your plates and possessions from the car, you will need to hand over all sets of keys to your claims adjuster. When you do, they will provide you with several documents for you to complete.
- Complete the required paperwork. Fill out and sign all documents that have been provided to you by your claims adjuster. Once you complete the last of your paperwork and return it, there’s nothing left but to say farewell to your old vehicle.
How to dispute a total loss
Suppose your vehicle is declared a total loss and you disagree with that assessment. In that case, it is possible to dispute the decision. When you dispute these decisions, you are attesting that your auto insurer undervalued your vehicle and declared it totaled prematurely. Here are the steps you should follow to initiate a dispute:
- Assemble documents and vehicle information. To prove your vehicles actual market value, you will want to gather any documents you have that reflect this. These might include the original receipt of sale, as well as notations on the various features and add-ons that your car has.
- Assess current market information on your vehicle. Using a resource like Kelley Blue Book, find out the average current market value of your vehicle make and model. This tool is excellent for providing ballpark figures. Yet, it may not be precise enough on its own to dispute the total loss declaration.
- Notify the insurer of your stance and submit your evidence. Contact your claims adjuster and inform them that you think they undervalued your vehicle and that you are disputing the total loss declaration. Provide them with your documentation and notes, including the information you gathered on market value.
- Request an appraisal. If your auto insurer remains unconvinced at this point, you may request an in-person appraisal of your vehicle. Many of these determinations are made based on paperwork and known variables (like make and model) without an in-person appraisal.
- Consider legal action. If after you have completed all of the steps described above and you and the insurance company still cannot agree on whether your vehicle was appropriately valued, you may consider filing a complaint with your state’s department of insurance. This process can be lengthy and complicated but should be pursued if you believe your auto insurer is acting in bad faith.
How insurance companies value your vehicle
The first step in determining your vehicle’s value is your auto insurer will assign a claims adjuster to your case. This adjuster assesses your vehicle for damages and considers other variables that depreciate value. These usually include the vehicle’s age, mileage, general wear and tear and any previous damages. The company will then take this information and use it in conjunction with market value data to determine how much your car is worth. The number they arrive at is known as the actual cost value (ACV).
How much does a total loss pay out?
Total loss car insurance settlement payouts depend on the value of your vehicle. When your insurance company determines whether to declare the car totaled, they are concerned with its actual cost value. This is what the vehicle is worth after considering any damage or depreciation factors. Once all of that has been taken into account, the insurance company will pay you the actual cost value.
Frequently asked questions
What is the best car insurance company?
The best auto insurer for you depends on your situation. The easiest way to find the best insurer for you is to shop your coverage with several carriers, according to the Insurance Information Institute. By obtaining quotes from multiple companies, you can see who will offer you the best coverage for the best rates. To get started, read our guide on the Best Car Insurance Companies for 2021.
When should I dispute a total loss declaration?
Insurance companies try to make their declarations correctly, but they do make mistakes. If you believe that your vehicle has been incorrectly declared totaled, you should dispute it with your auto insurer. You may not win the dispute, but it will ensure the company takes a closer look at your case.
What policies have total loss car insurance coverage?
There are three main types of auto insurance that provide total loss coverage. These types are property damage liability (basic liability), and optional comprehensive coverage and collision coverage. With property damage liability, a total loss is only covered if another driver is at fault.
Do I need total loss car insurance?
Total loss coverage could be a good idea if you have no alternatives to using a personal vehicle and if you could not replace your vehicle if it were totaled. For many people, the loss of their vehicle can mean a loss of income. In those situations, total loss insurance can provide you with essential financial protection.