Many Americans rely on a car to help handle their daily responsibilities. Unfortunately, if you’re involved in a bad enough accident, you could have to replace your entire vehicle — which usually isn’t cheap. On average, new vehicles in the U.S. cost $41,000.
Total loss car insurance is a group of coverage types that can help you purchase a new vehicle if your car is totaled. Total loss insurance typically includes collision insurance and comprehensive insurance.
What is total loss?
Total loss car insurance provides coverage for when a vehicle is damaged beyond reasonable repair in a covered claim. To determine whether your vehicle is damaged beyond reasonable repair, your auto insurer will assign a claims adjuster to assess your vehicle’s worth by checking for damages and considering other variables that depreciate value. The company then uses this information in conjunction with market value data to determine how much your car is worth. The number they arrive at is called the actual cash value (ACV).
If the car is worth less than repairs would cost and has total loss coverage, the insurance will make a payout for the totaled vehicle. There are two primary methods for determining when a car is a total loss.
The first method is known as the total loss threshold and is determined by the state you live in. The total loss threshold is a percentage of the vehicle’s market value. If damages meet or exceed this threshold, the vehicle may be declared a total loss instead of being repaired. Not all states have a specified total loss threshold. Instead, some use what’s called a total loss formula.
The total loss formula (TLF) is another common method for determining when a car is a total loss. It equals the fair market value of a vehicle minus its salvage value. If the cost of repairs exceeds the TLF outcome, your auto insurer can declare it a total loss.
|State||Total loss threshold|
What happens if your car has been declared a total loss?
If you receive a vehicle total loss declaration from your insurance company and don’t want to dispute the decision, there are a few things to know about the total loss process. If you are currently leasing your vehicle, you should also contact the leasing company and inform them that it has been totaled. The steps below describe what you should do if your car is declared a total loss.
- Remove license plates. Remove both the front and back license plates and take them with you. Leaving your plates where someone might take them can lead to complications down the road. The safest approach is to maintain possession of the license plates until they are no longer on your record with the DMV.
- Remove personal belongings. While removing your license plates, look inside of the vehicle as well. Check the dash, glove compartment, door and seat pockets, trunk and anywhere you might have left possessions. Once you turn your keys in, you may not be able to recover anything that you left in it.
- Give the keys to your claims adjuster. Once you have finished getting your plates and possessions from the car, you will need to hand over all sets of keys to your claims adjuster. When you do, they will provide you with several documents for you to complete.
- Complete the required paperwork. Fill out and sign all documents that have been provided to you by your claims adjuster. You will likely no longer be responsible for the vehicle by the end of the process, as most people decide to transfer the car title to their insurer. However, you could choose to keep the vehicle and refurbish it enough to qualify for a rebuilt title if you’d like to drive it again.
How to dispute a total loss
Suppose your vehicle is declared a total loss and you disagree with that assessment. In that case, it is possible to dispute the decision. When you dispute these decisions, you are attesting that your auto insurer undervalued your vehicle and declared it totaled prematurely. Here are the steps you should follow to initiate a dispute:
- Assemble documents and vehicle information. To prove your vehicle’s actual market value, you will want to gather any documents you have that reflect this. These might include the original receipt of sale, as well as notations on the various features and add-ons that your car has.
- Assess current market information on your vehicle. Using a resource like Kelley Blue Book, find out the average current market value of your vehicle make and model. This tool is excellent for providing ballpark figures. Yet, it may not be precise enough on its own to dispute the total loss declaration. For exact figures, you could get an appraisal.
- Notify the insurer of your stance and submit your evidence. Contact your claims adjuster and inform them that you think they undervalued your vehicle and that you are disputing the total loss declaration. Provide them with your documentation and notes, including the information you gathered on market value.
- Request an appraisal. If your auto insurer remains unconvinced at this point, you may request an in-person appraisal of your vehicle. Many of these determinations are made based on paperwork and known variables (like make and model) without an in-person appraisal.
- Consider legal action. If after you have completed all of the steps described above and you and the insurance company still cannot agree on whether your vehicle was appropriately valued, you may consider filing a complaint with your state’s department of insurance. This process can be lengthy and complicated, but may be worth pursuing if you believe your auto insurer is acting in bad faith.
How much does a total loss pay out?
Total loss car insurance settlement payouts depend on the value of your vehicle. When your insurance company determines whether to declare the car totaled, they are concerned with its actual cash value. This is what the vehicle is worth after considering any damage or depreciation factors. Once all of the necessary factors have been taken into account, the insurance company will pay you the actual cash value, assuming the claims process is successful.
Frequently asked questions
Is a total loss vehicle a salvage title?
A total loss vehicle is a car that is worth less than the amount required to fix its damages. A salvage car is a vehicle that was totaled, but retained by the owner or resold by a dealership. Salvage vehicles may require a salvage title, which is an official indication that the car has been declared a total loss.
When should I dispute a total loss declaration?
Insurance companies typically try to make their declarations correct the first time around, but mistakes are possible. If you believe that your vehicle has been incorrectly declared a total loss, you may choose to dispute it with your auto insurer. Although winning the dispute is not guaranteed, it could prompt your insurer to take another look at your case.
What policies have total loss car insurance coverage?
If you’re looking at policies from the top car insurance providers, you may be wondering which insurance policy types include total loss coverage. There are two main types of auto insurance that provide total loss coverage: comprehensive coverage and collision coverage. If your vehicle is totaled in a non-fault accident, a total loss may also be covered by the at-fault driver’s property damage liability. Additionally, you could purchase gap insurance to cover your remaining loan balance if your vehicle is leased.
Do I need total loss car insurance?
Total loss coverage could be a good idea if you have no alternatives to using a personal vehicle and if you could not replace your vehicle out of pocket if it were totaled. For many people, the loss of their vehicle can mean a loss of income. In those situations, total loss insurance can provide you with essential financial protection.