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Zelle is a peer-to-peer payment platform that lets you send and receive money from your friends, family or anyone else you trust.
Like with other platforms of this kind, including Cash App and Venmo, you can download the Zelle app on your mobile device to send and receive money. But Zelle has also partnered with hundreds of banks so that you can send and receive money right from your bank account without having to use a third-party app. This further ensures that transactions will be secure.
Here’s how to use Zelle to send and receive money.
How to find out if your bank uses Zelle
Your bank’s website will typically list whether it participates in Zelle. In general, you can find this information on the mobile and digital banking section of your bank’s website, but it might also be listed under its checking account offerings.
Alternatively, you can head to Zelle’s website where you’ll find an A-Z catalog of participating banks.
How to use Zelle to send and request money
To send money through Zelle, you and the recipient need a Visa or Mastercard debit card with a U.S. based account. Sending, receiving and requesting money through Zelle is easy. First, you must enroll with Zelle. You can do this on your bank’s mobile app (if available) or through Zelle’s mobile app. If the person you send money to or request money from hasn’t enrolled in Zelle, they will receive an email or text notification prompting them to enroll. If the recipient doesn’t enroll within 14 days, the transaction will be canceled. If you were trying to send money, the payment will be returned to your account.
After you’ve enrolled, go on your bank’s or Zelle’s mobile app and add the email address or mobile number of the person you’d like to send money to or receive funds from. You can add the amount you want to send or receive and add a memo so both users will know what the transaction is for.
You’ll then be prompted to review the information before the funds are sent or the request goes through. This is a good time to double-check that you have the correct email address or phone number for the recipient, especially when sending money. If you send it to the wrong person, there’s no guarantee that you’ll get those funds back.
Each bank dictates their sending limits through Zelle, and you’ll need to contact them directly to know what that limit is. If your bank or credit union doesn’t use Zelle, your weekly send limit is $500 on the Zelle app.