Secura Insurance review 2023
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At a glance
Auto
3.2
Cost & ratings
2.7
Coverage
3.5
Support
4.0
Home
2.7
Cost & ratings
2.7
Coverage
3.0
Support
2.5
About Bankrate Score
Bottom Line
Secura Insurance is available in 13 states and sells multiple lines of insurance coverage. If you’re shopping for bundled policy options, the carrier might be a good fit, but Secura’s auto and home policies are only available as bundles and cannot be purchased individually.
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Sold by local agents
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Low average premiums
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Strong sense of social responsibility
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Have to bundle; individual home and auto policies aren’t available
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No mobile app
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Not rated by J.D. Power for customer satisfaction
Secura car insurance
Secura car insurance might be good for drivers who want to bundle their coverage with home insurance. The company sells its auto insurance as a package. You can choose from the Mile-Stone or Mile-Stone Gold. Both packages bundle auto and home coverage; you cannot buy just an auto policy with Secura. The packages have the advantage of a single deductible. If your car and home are damaged in the same event, you’ll pay just one deductible rather than both.
Secura car insurance is available in 13 states: Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Pennsylvania, Michigan, Minnesota, Missouri, North Dakota, and Wisconsin. Secura’s limited availability was partly responsible for it not being listed as one of the best car insurance companies, but it could still be a good choice for those who live in its area of service.
Pros and cons of Secura car insurance
Secura isn’t the largest car insurance company, but it does offer cheap average car insurance rates and might be a good choice for some.
PROS
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Low average rates for auto insurance
Local agencies may be appealing to some drivers
Offers robust travel assistance coverage
CONS
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Only available in 13 states
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Car insurance only available as a bundle with home insurance
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Fewer endorsements than some companies
Secura car insurance cost
On average, Secura car insurance tends to be relatively cheap. Full coverage car insurance with Secura Insurance costs an average of $1,042 per year, while minimum coverage averages $253 per year. For comparison, the national average cost of car insurance is $2,014 per year for full coverage and $622 per year for minimum coverage. The rate you pay will vary based on your personal rating factors, but according to our analysis of quoted annual premiums, Secura tends to offer low average rates for a variety of situations.
Secura car insurance rates by driving history
Having incidents — like tickets and accidents — on your driving record can have a huge impact on your car insurance rates. Our Secura Insurance review shows that the company’s average rates — which we’ve tracked over a period of several years — for drivers with a single speeding ticket and with a single at-fault accident on their driving records is far lower than the national average. We didn’t include DUI rates in our analysis, as not all companies will accept drivers with DUIs. If you have a DUI and are interested in Secura car insurance, contact a Secura agent to discuss your situation and to possibly get a quote.
Secura average monthly full coverage premium Secura average annual full coverage premium National average annual full coverage premium Clean driving history $87 $1,042 $2,104 Speeding ticket conviction $86 $1,153 $2,427 At-fault accident $98 $1,181 $2,854 Secura average monthly minimum coverage premium Secura average annual minimum coverage premium National average annual minimum coverage premium Clean driving history $21 $253 $622 Speeding ticket conviction $24 $287 $748 At-fault accident $24 $289 $892 Secura car insurance quotes by age
Age is another factor that heavily influences how much you pay for car insurance. Younger drivers tend to pay more due to their inexperience, but young drivers pay far less if they’re able to be listed on their parents’ policy. If you have a young driver on your policy, comparing auto insurance rates from a few different companies may be a good way to find a lower premium. Across a range of ages, Secura’s rates tend to be lower than the national average. These rates are for drivers with clean driving records, though; if you or your young driver has infractions on their records, rates will likely be higher.
Average cost of car insurance for drivers on their parent’s policy
Average cost of car insurance for drivers on their own policy
Secura car insurance discounts
Although Secura’s average rates are already low, you may be able to take advantage of the company’s discounts to lower your premium even more.
If you own or lease a hybrid vehicle, you might qualify for a premium reduction.If you have good credit, you could get an additional discount on your premium.The longer you maintain your policy with Secura, the more you could save.If you haven’t had any accidents or tickets in the last three years, you might save on your car insurance.Car insurance discounts may vary by state. Talk with a Secura representative to determine the best ways to save on your auto insurance.
Secura car tools and benefits
In addition to insurance products, Secura offers safety resources that might help you avoid claims and damage. You might also be able to purchase roadside assistance coverage, travel coverage and accident forgiveness for a more robust policy.
Secura home insurance
As with auto insurance, Secura home insurance is only available as a package with auto, so it could be a good choice for those who want to bundle their policies. Coverage is available in the same 13 states where auto insurance is sold. Although Secura isn’t one of Bankrate’s choices for the best home insurance companies, you might still want to get a quote if you are looking for a cheap auto and home bundle.
Pros and cons of Secura homeowners insurance
Secura home insurance could be a good fit for some but it’s not likely to be the best policy for everyone. Just like with auto insurance, getting and comparing home insurance quotes can be a useful strategy when you’re looking for coverage. Below are some pros and cons of Secura’s home insurance product.
PROS
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Below-average home insurance rates
Helpful online blog posts on a variety of home-related topics
Pet medical coverage available
CONS
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Limited state availability
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Home insurance only available as a bundle with car insurance
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Doesn’t offer many add-on options
Secura home insurance cost
Just like with its auto coverage, Secura offers cheaper home rates than average. For a home policy with $250,000 in dwelling coverage, Secura policyholders pay about $725 per year on average. That is significantly lower than the national average cost of home insurance, which is $1,428 per year for the same coverage. In fact, Secura’s average rates are cheaper than the national average across a range of coverage levels, as demonstrated by the table below. Keep in mind that your rates will vary based on your own personal rating factors.
Dwelling coverage limit Secura average annual premium National average annual premium $150,000 $504 $975 $250,000 $725 $1,428 $350,000 $1,003 $1,879 $450,000 $1,255 $2,343 $750,000 $2,030 $3,761 Secura home insurance discounts
Many of Secura’s discounts can be applied to both home or auto policies, like the financial stability discount. Here are some additional ways you might be able to save on Secura home insurance:
If you get a quote for your Secura home and auto bundle prior to the effective date, you could earn a discount.Homes that were built within the last 10 years might qualify for this credit.If you buy an umbrella policy for excess liability coverage, you could lower your home insurance premium.Having devices like smoke alarms and fire extinguishers in your home lowers the risk of damage, which means you could save money on your home insurance.As with the auto insurance discounts, the home insurance discounts could vary by state, so talking with Secura directly is the best way to know which options you qualify for.
Secura home tools and benefits
If you are looking to build out your coverage a bit, Secura has a few endorsement options. You could add identity theft insurance, which could help pay for the cost of restoring your stolen identity. Additionally, Secura offers underground service line coverage, which can help pay for damage to buried service lines like your gas and water. Secura’s endorsement list isn’t as robust as many other carriers, though, so if you are looking for a highly-personalized policy, Secura may not be the best fit.
Secura customer satisfaction
Secura is a smaller carrier and isn’t rated by J.D. Power for customer satisfaction. However, the company does have an A (Excellent) AM Best rating, which reflects its historical ability to pay out claims. While A isn’t the highest rating from AM Best (that’s A++), it’s still relatively high and may give shoppers peace of mind.
Secura auto satisfaction
Secura isn’t rated by J.D. Power for auto claims satisfaction, but the carrier does have a complaint index from the National Association of Insurance Commissioners (NAIC). Secura has a complaint index of 9.45 for its private passenger auto product. The baseline number of complaints is 1.00, so this score means that the NAIC receives nearly over 9 times as many complaints about Secura’s auto insurance than average. While there’s no way to know how many complaints were filed specifically about auto claims, the high index doesn’t bode well for the company’s service reputation.
Secura home satisfaction
Secura doesn’t have a home claims rating from J.D. Power either, and its NAIC complaint index is 0.00, which means no complaints have been filed. This could mean that Secura has stellar home service, or it could simply mean that no one has taken the time to file a complaint. If you’re considering purchasing an auto and home insurance bundle from Secura, you may want to talk to current policyholders to get a sense of the company’s level of service.
How to file a claim with Secura
Secura offers policyholders several ways to file a claim. You can:
- Fill out the company’s online claim form
- Email claims@secura.net
- Call 1-800-318-2136 (Central and Eastern time zones) or 1-866-356-7870 (Mountain time zone)
- Fax the information to 1-800-318-2209
- Contact your local Secura agent
Secura availability
Secura insurance is only available in these 13 states:
- Arizona
- Colorado
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Pennsylvania
- Michigan
- Minnesota
- Missouri
- North Dakota
- Wisconsin
Other Secura perks worth considering
Although it is a smaller company, Secura offers numerous insurance products. In addition to the auto and home bundle options, you might be able to buy the following types of insurance from Secura:
- Renters
- Umbrella
- Business & non-profit
- Farm & agriculture
- Special event
- Sports & recreation
- Health club
Secura corporate sustainability
Secura doesn’t skimp when it comes to giving back. The carrier places an importance on social responsibility and supports numerous community programs through its Community Commitment program. Secura also maintains a Sustainability Committee to help the company reduce its environmental impact.
Not sure if Secura is right for you?
Secura may be a solid choice for insurance, but that doesn’t mean it’s right for everyone. If you’re in the market for a new car or home insurance policy, you might want to consider these other companies:
Secura vs. Erie
Erie is a regional provider that is available in many of the same states as Secura. With Erie, though, you can buy policies individually, so it might be a good choice if you aren’t sure if you want to (or aren’t able to) bundle your policies. Erie is known for its robust policies and low rates.
Learn more: Erie Insurance review
Secura vs. Geico
Geico is available nationwide and is known for cheap rates. If you don’t live in one of Secura’s available states and are looking for cheap policies, Geico might be a good fit. Keep in mind that Geico doesn’t actually sell home insurance. The company facilitates the sale of home insurance through the Geico Insurance Agency, but the policies are underwritten by third parties.
Learn more: Geico Insurance review
Secura vs. Travelers
Travelers offers one of the more impressive suites of optional home insurance coverage types on the market. If you’re looking for a more robust home insurance policy than Secura offers, you might want to get a quote from Travelers. The company also boasts lower-than-average car insurance rates and a long list of discounts.
Learn more: Travelers Insurance review
Is Secura a good company?
Secura could be a good insurance company if you are looking for a bundled auto and home package. Because the company only sells auto and home as a package, not individually, many of its discounts and endorsements actually apply to both product types, which is relatively unique. However, because you must have both policies with Secura, if for some reason you want or need to move one policy to another carrier, you’ll have to move both. You won’t be able to switch your car insurance, for example, and leave your home insurance with Secura.
Secura does have a lot of perks, like local agents, low average rates and a strong sustainability program. If you live in one of the 13 states Secura writes coverage in, it may be worth getting a quote.
46years of industry expertise122carriers reviewed20.7KZIP codes examined1.2Mquotes analyzedMethodology
Bankrate utilizes Quadrant Information Services to analyze 2023 rates for ZIP codes and carriers in all 50 states and Washington, D.C. Rates are weighted based on the population density in each geographic region. Quoted rates are based on a 40-year-old male and female driver with a clean driving record, good credit and the following full coverage limits:
Auto
- $100,000 bodily injury liability per person
- $300,000 bodily injury liability per accident
- $50,000 property damage liability per accident
- $100,000 uninsured motorist bodily injury per person
- $300,000 uninsured motorist bodily injury per accident
- $500 collision deductible
- $500 comprehensive deductible
To determine minimum coverage limits, Bankrate used minimum coverage that meets each state’s requirements. Our sample drivers own a 2021 Toyota Camry, commute five days a week and drive 12,000 miles annually.
Age: Rates were calculated by evaluating our base profile with the ages 16-60 (base: 40 years) applied. Depending on age, drivers may be a renter or homeowner. Age is not a contributing rating factor in Hawaii and Massachusetts.
The rates for drivers ages 16-20 added to their parent's policy reflect the good student and driver's training discounts applied. The rates for drivers aged 16-20 on their own policy do not include the good student and driver's training discounts. Additionally, 25-year-old rates are based on the driver as a renter and 30+ on the driver as a homeowner.
Incidents: Rates were calculated by evaluating our base profile with the following incidents applied: clean record (base), single speeding ticket and single at-fault accident. Rates for driving incidents represent 2022 data.
Homeowners
- Coverage A, Dwelling: $150,000, $250,000, $350,000, $450,000, $750,000
- Coverage B, Other Structures: $15,000, $25,000, $35,000, $45,000, $75,000
- Coverage C, Personal Property: $75,000, $125,000, $175,000, $225,000, $375,000
- Coverage D, Loss of Use: $30,000, $50,000, $70,000, $90,000, $150,000
- Coverage E, Liability: $300,000, $300,000, $300,000, $300,000, $500,000
- Coverage F, Medical Payments: $1,000
The homeowners also have a $1,000 deductible and a separate wind and hail deductible (if required).
These are sample rates and should be used for comparative purposes only. Your quotes will differ.
Bankrate Score
Our 2023 Bankrate Score considers variables our insurance editorial team determined impacts policyholders’ experiences with an insurance company. These rating factors include a robust assessment of each company’s product availability, financial strength ratings, online capabilities and customer and claims support accessibility. Each factor was added to a category, and these categories were weighted in a tiered approach to analyze how companies perform in key customer-impacting categories.
Like our previous Bankrate Scores, each category was assigned a metric to determine performance, and the weighted sum adds up to a company’s total Bankrate Score — out of 5 points. This year, our 2023 scoring model provides a more comprehensive view, indicating when companies excel across several key areas and better highlighting where they fall short.
- Tier 1 (Cost & ratings): To determine how well auto and home insurance companies satisfy these priorities, 2023 quoted premiums from Quadrant Information Services (if available), as well as any of the latest third-party agency ratings from J.D. Power, AM Best and the NAIC, were analyzed.
- Tier 2 (Coverage & savings): We assessed companies’ coverage options and availability to help policyholders find a provider that balances cost with coverage. Additionally, we evaluated each company’s discount options listed on its website.
- Tier 3 (Support): To encompass the many ways an auto and home insurance company can support policyholders, we analyzed avenues of customer accessibility along with community support. This analysis incorporated additional financial strength ratings from S&P and Moody’s and factored a company’s corporate sustainability efforts.
Tier scores are unweighted to show the company's true score in each category out of a possible five points.