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Good2Go insurance review 2023

Updated Mar 09, 2023

At a glance

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Bottom Line

Good2Go insurance may be a good choice for high-risk drivers — those who have numerous accidents, tickets or a DUI conviction on their driving records — looking for cheap rates on minimum coverage policies. The policies are relatively basic, though, and coverage is only available in a handful of states.

Pros
  • May provides coverage options for high-risk drivers

  • Other types of insurance may be available through a partnered company

Cons
  • Coverage is not available in Alaska, Hawaii, Kansas, Massachusetts, Montana or Rhode Island

  • Specializes in low minimum coverage limits

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Good2Go car insurance

High-risk drivers may find it difficult to find affordable car insurance, which is why Good2Go specializes in connecting these drivers to a variety of car insurance options. When shopping for a Good2Go car insurance policy, it's generally a good idea to check whether your car insurance is coming from Good2Go or one of its partner car insurance companies. While car insurance through Good2Go may satisfy minimum coverage limits, optional add-on coverage could vary by state and carrier availability.

Good2Go doesn’t offer a mobile app, but the carrier does have a decent online customer portal. You can manage your policy, make payments and start a claim process via the portal. Roadside assistance and towing is available 24/7 by calling the emergency service & dispatch or general customer service numbers listed on the site.

Pros and cons of Good2Go car insurance

If you’re thinking about Good2Go car insurance, here’s a quick breakdown of pros and cons that might help you compare Good2Go with other car insurance companies:

PROS

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    Numerous discount opportunities available compared to other high-risk car insurance companies

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    Online quoting available

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    SR-22 filing may be available

CONS

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    No financial strength ratings to indicate ongoing financial health of the company

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    Receives significantly more complaints than industry average based on performance in National Association of Insurance Commissioners' (NAIC) Complaint Index

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    May not be available in every state

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Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

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Good2Go insurance cost

Average car insurance rates with Good2Go may vary based on whether Good2Go or a partner company is writing your policy, so requesting a quote may be the best way to get an idea of how much an auto insurance policy will cost you. Car insurance rates may vary by driver based on various car insurance rating factors. Requesting a quote is typically the most accurate way to gauge how much a car insurance policy could cost for you.

Good2Go car insurance discounts

Good2Go’s site lists several common auto insurance discounts. These savings opportunities, if offered in your state, may help you lower your car insurance premium. As high-risk drivers tend to pay relatively high rates, Good2Go’s discounts could be especially valuable. There are 13 ways to save listed on the provider’s site, but potential policyholders should be aware that exact discount offerings may vary based on whether a partner company is writing your policy.

Good2Go car tools and benefits

Good2Go does not appear to offer any services or auto-related products in addition to car insurance.

Good2Go customer satisfaction

Studying third-party customer satisfaction ratings about a car insurance company could provide insight about the customer experience. After reviewing these, you might consider talking to current policyholders with Good2Go to see if it might be a fit for you.

Good2Go auto satisfaction

Good2Go was not rated by J.D. Power in its 2022 Auto Insurance Claims Study, although one of its partner companies, Progressive, received a below-average score of 861/1,000. Good2Go received a complaint index of 14.96 from the NAIC, showing that the carrier received fourteen times as many complaints compared to the industry average.

How to file a claim with Good2Go

To file a claim with Good2Go, the company suggests first checking which insurance company provides your car insurance coverage. If your policy is with Good2Go, you can call its hotline at 1-800-777-6664 between the hours of 8 AM and 7:30 PM EST, Monday to Friday, or 9AM to 5PM EST on Saturday. Spanish-speaking service is available from 9AM to 5:30PM EST, Monday to Friday. This claims office is closed on Sundays. If your policy is with a partner company, Good2Go provides contact numbers for those carriers on its website.

Good2Go availability

Good2Go auto insurance policies are not available in the following states:

  • Alaska
  • Hawaii
  • Kansas
  • Massachusetts
  • Montana
  • Rhode Island

Car insurance by partner companies may vary. To see what options are available to you, it may be helpful to complete an online car insurance quote.

Other Good2Go perks worth considering

Good2Go itself only offers auto insurance, but policyholders may be able to purchase other insurance policies through the carrier's partner companies. For example, partner companies Progressive and National General both offer homeowners insurance.

Good2Go corporate sustainability

Good2Go doesn’t seem to have a specific corporate sustainability program, but it does support several initiatives to encourage safety for its policyholders and others on the road. The company partners with the LifeSaver app, which blocks incoming texts while on the road, to help promote safe driving habits. Additionally, the company’s CEO Joe DeLago, has also challenged major automakers to innovate and create safer vehicles.

Car insurance is a personalized purchase. The best car insurance company for you will likely vary based on your wants and needs. Even high-risk drivers usually have more than one option for coverage, depending on which state they live in.

If you aren’t sure if Good2Go is the right fit for you, you might consider exploring these other carriers:

Good2Go vs. The General

The General is another company that may work for high-risk drivers. Good2Go’s availability may be limited in some states. The General offers coverage in all 50 states and Washington, D.C., so it could be a good option if Good2Go isn’t offered in your area.

Learn more: The General Insurance review

Good2Go vs. SafeAuto

Utilizing digital tools could make managing your car insurance a breeze. SafeAuto, which also specializes in coverage for high-risk drivers, offers a digital app, which may be particularly appealing if you want to manage your policy on the go.

Learn more: SafeAuto Insurance review

Good2Go vs. Direct Auto

Car insurance for high-risk drivers is typically more expensive compared to drivers with a clean driving record. If you’re looking for an extensive discount list similar to Good2Go’s, Direct Auto offers 16 savings opportunities for its customers to save on insurance costs.

Learn more: Direct Auto Insurance review

Is Good2Go a good insurance company?

High-risk drivers looking for affordable auto insurance could consider Good2Go. Minimum coverage may be the only option available for high-risk drivers with Good2Go, depending on state and carrier availability. On top of that, Good2Go has limited options for policy customization and a reduced window of service hours that may make it harder to file claims that happen outside of business hours. If obtaining a car insurance quote through Good2Go, be sure to double check if Good2Go or a partner carrier is providing coverage, so you know who to contact for any questions or claims issues.

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Written by
June Sham
Former Writer, Insurance

June Sham is a former insurance writer for Bankrate. Before joining the team, she worked for nearly three years as a licensed producer writing auto, property, umbrella and earthquake policies.

Edited by Editor, Insurance