Skip to Main Content
Powered by Coverage.com (NPN: 19966249)

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Erie insurance review 2024

Updated Mar 14, 2024
  • At Bankrate, we strive to help you make smarter financial decisions. To help readers understand how insurance affects their finances, we have licensed insurance professionals on staff who have spent a combined 47 years in the auto, home and life insurance industries. While we adhere to strict , this post may contain references to products from our partners. Here's an explanation of . Our content is backed by Coverage.com, LLC, a licensed entity (NPN: 19966249). For more information, please see our .

At a glance

4.2
Rating: 4.2 stars out of 5
Bankrate Score
Caret Down

Auto

Rating: 4 stars out of 5

4.0

Caret Down

Cost & ratings

Rating: 4.5 stars out of 5

4.5

Coverage

Rating: 3.5 stars out of 5

3.5

Support

Rating: 3.5 stars out of 5

3.5

Home

Rating: 4.4 stars out of 5

4.4

Caret Down

Cost & ratings

Rating: 4.7 stars out of 5

4.7

Coverage

Rating: 4.3 stars out of 5

4.3

Support

Rating: 4 stars out of 5

4.0

About Bankrate Score

For anyone living in Erie’s 12-state service area, the company could be a serious contender for insurance. Erie boasts a flexible range of coverage options with affordable average premium rates. The company's outdated digital tools may turn away more tech-focused potential customers, though.

Who Erie may be good for: Erie Insurance may appeal to anyone who is looking for a robust range of coverage options at prices that are affordable. This could be especially important for first-time drivers, as Erie’s auto insurance has some of the lowest-priced premiums in the country for younger drivers.

Who Erie may not be good for: Drivers who prefer usage-based insurance or like to handle claims through a mobile app may not be satisfied with Erie's limited digital capabilities.

New

What’s new with Erie?
  • In August 2023, The Erie Insurance Giving Network announced $514,860 in grants to support ten local educational nonprofits. This act aims to assist students in Erie Insurance’s home state of Pennsylvania. 

  • In May 2023, The Maryland Insurance Administration (MIA) issued determination letters against Erie Insurance after receiving reports from multiple Erie-contracted agencies in Baltimore that they were being pressured into unequal underwriting practices. The complaint alleges that Erie pushed agencies into a type of redlining — to reject policies based on race, neighborhood and socioeconomic status that would otherwise meet underwriting criteria.

    MIA states that Erie violated Maryland law. However, Erie maintains that there was no wrongdoing on its part and later filed a lawsuit against the MIA, alleging that it publicly released determination letters without completing a full licensing investigation. A judge granted a stay of 60 days to encourage Erie and MIA to resolve their disputes, but the case was recently dismissed after the two parties failed to sign off on an agreement, leaving matters back in MIA’s administrative system.

    Erie Insurance has since sought out the 4th Circuit Court of Appeals to investigate the matter and address the alleged errors by the district court. The company brought up 21 issues questioning the original dismissal of the case by the district court. 
  • In November 2022, Erie announced a new and comprehensive water damage coverage called Extended Water. Along with damage from floods, this coverage includes water backup, additional living costs and the home’s structure.
  • In August 2022, Erie Insurance established Erie Strategic Ventures to help fund entrepreneurs who create innovative insurance products and services for customers and Erie’s independent agents.

Erie car insurance

Founded in 1925, Erie Insurance Group started in Pennsylvania, but has since expanded to 12 states and Washington D.C.  Erie car insurance earned a Bankrate Score of 4 out of 5. This Score reflects the company's coverage options, financial strength, customer satisfaction and available discounts. Erie lost points due to its regional availability and limited digital tools (for example, the mobile app doesn't allow policyholders to file claims, which may be a deterrent for tech-savvy drivers).

However, Erie offers unique coverage options that may make it a good choice for customers looking for a car insurance policy with benefits that exceed the norm. Along with standard coverage types, Erie’s standard auto insurance policies feature a diminishing deductible, first accident forgiveness for eligible policyholders and Erie Rate Lock, depending on the state. Additional coverage options include roadside assistance, auto glass repair and personal item coverage.

Pros and cons of Erie car insurance

Erie's coverage options and customer satisfaction scores make it one of the best car insurance companies in states where it writes policies. Comparing pros and cons of Erie auto insurance may help you decide if the company could be a good fit for your needs.

Pros
  • Roadside assistance and rental car reimbursement available

  • Erie Rate Lock may help keep rates stable over time

  • Auto policies include pet coverage

Cons
  • Limited state availability

  • No telematics or usage-based insurance program available

  • Limited mobile app capabilities

Erie car insurance cost

Erie is one of the cheapest car insurance companies based on our research of average premiums analyzed from Quadrant Information Services. Erie’s full coverage car insurance costs an average of $1,680 per year, while minimum coverage averages $566 per year.

Comparatively, the national average cost of car insurance for both coverage levels is higher, at $2,545 per year for full coverage and $741 per year for minimum coverage. Actual rates may vary based on car insurance rating factors, but the premium data below may be a useful comparison tool.

Erie car insurance rates by driving history

The following average rates represent data provided by Quadrant Information Services. These premiums are meant to illustrate how driving incidents can impact cost of coverage and do not represent the exact amount you will pay for your car insurance. Be aware that not all insurers will write policies for motorists with a driving under the influence (DUI) conviction. If you have a DUI conviction, you may contact your insurance agent to find out how it could impact your car insurance premium.

Erie full coverage premium National full coverage premium
Clean driving history $1,680 $2,545
Speeding ticket conviction $1,860 $3,070
At-fault accident $1,927 $3,575
DUI conviction $2,868 $4,740

Erie car insurance quotes by age

Age is a rating factor in every state where Erie offers auto insurance. Teens and newly licensed drivers are at a much higher risk of causing car crashes due to a lack of driving experience. Drivers under the age of 25 are also statistically more likely to engage in distracted driving, speeding, and are less likely to wear a seat belt. These risk factors are reflected in higher premiums. However, Erie offers opportunities for teens to find cheap car insurance with good student and driver training discounts.

Teens and other young drivers may also save money by remaining on their parents' auto insurance policy until they move out on their own. The following average rates are based on a motorist on their parents' policy with a clean driving record, as well as drivers listed on their own policies.

Average cost of car insurance for drivers on their parent’s policy

Erie full coverage premium National full coverage premium
Age 16 $3,674 $5,374
Age 17 $3,431 $5,024
Age 18 $3,260 $4,720
Age 19 $3,053 $4,155
Age 20 $2,941 $3,932

Average cost of car insurance for drivers on their own policy

Erie full coverage premium National full coverage premium
Age 18 $3,690 $7,188
Age 25 $2,112 $3,142
Age 30 $1,843 $2,696
Age 40 $1,680 $2,545
Age 60 $1,529 $2,307

Erie car insurance discounts

Taking advantage of discounts may help drivers save money on car insurance. Erie offers numerous discounts and incentives that may help reduce your car insurance premium:

  • Diminishing deductible: With this option — while not a discount — your deductible may be reduced by $100 for each claim-free policy year, up to a $500 maximum. This feature is only available to policyholders who purchase the Auto Plus endorsement, and its availability may vary by state.
  • Bundling and multi-policy discount: Erie may extend both bundling and multi-policy discounts to policyholders who carry more than one insurance policy with the company.
  • Safety discount: Vehicles equipped with safety and security devices, such as airbags, anti-lock brakes and anti-theft devices, may qualify for a discount.
  • Paid-in-full discount: Erie may extend a discount to policyholders who pay their annual car insurance premium in one lump sum, rather than monthly installments.
  • ERIE Rate Lock: In states where available, Erie can lock in your annual rate year after year so you don’t experience rate fluctuations with each renewal. Rating updates would kick in when making major policy changes such as adding or removing vehicles or drivers or changing your address.
  • College student discount: If your child left their car behind when attending college, Erie offers a discount during the months the young driver is away at school.
Advertising Disclosure
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.

Get personalized auto insurance quotes

Answering a few quick questions to check your availability with Erie
Caret DownCaret Up
Please select age
Location-Icon
Badge No spam. No fees. No surprises.
Powered by Coverage.com (NPN: 19966249)
Insurance Disclosure

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

See more providers in
Choose from insurers in

Erie home insurance

Erie home insurance has a Bankrate Score of 4.4 out of 5 based on an assessment of its product availability, financial strength ratings, digital capabilities and customer and claims service and accessibility. Erie's limited coverage availability and digital tools generated a score of 4.0 out of 5 under Bankrate's support category. However, Erie receives high customer satisfaction scores from J.D. Power and is one of the cheaper home insurance companies

Erie has 24/7 support for policyholders and a variety of coverage options. Erie offers guaranteed replacement cost coverage as part of its standard homeowners policies and recently added flood coverage as an optional endorsement. Unlike many other insurance providers, Erie also has coverage up to $500 for animals, birds and fish. Although Erie does not allow policyholders to file a claim through their mobile app, the company has more than 13,000 local agents and advertises a 90 percent customer retention rate year over year.

Pros and cons of Erie homeowners insurance

If you're considering Erie for your homeowners insurance needs, it may be helpful to compare perks and drawbacks you may experience with the carrier. Here are a few of the key pros and cons Bankrate's editorial team identified:

Pros
  • Guaranteed dwelling replacement cost coverage is a standard offering on Erie homeowners policies

  • Ranked first in J.D. Power's 2023 U.S. Home Insurance Study for customer satisfaction

  • Standard home insurance policies include up to $500 in pet coverage

Cons
  • Only a few discounts available

  • Few optional coverages available

  • Not available in all states

Erie home insurance cost

Affordability extends to Erie’s homeowners insurance, which is $1,138 per year for $250K in coverage. This is 35 percent less than the national average cost of homeowners insurance of $1,759 per year for the same amount of dwelling coverage.

Dwelling coverage limit USAA average premium National average premium
$150K dwelling $785 $1,195
$250K dwelling $1,138 $1,759
$350K dwelling $1,503 $2,328
$450K dwelling $1,885 $2,904
$750K dwelling $3,018 $4,643

Erie home insurance discounts

Many of the best home insurance companies offer substantial discounts that may help you save on your premium. Advertised home insurance discounts with Erie include:

  • Safety features discount: You may earn a discount if your home is equipped with safety features like smoke alarms, security systems and an automatic sprinkler system.
  • Advanced quote discount: Obtain an Erie homeowners insurance quote seven to 60 days before your current policy’s renewal date and you might earn a discount.
  • Multi-policy discounts: Bundling your home, renters or life insurance policy with your car insurance can earn you a discount with Erie.
Advertising Disclosure
This advertisement is powered by Coverage.com, LLC, a licensed insurance producer (NPN: 19966249) and a corporate affiliate of Bankrate. The offers and links that appear on this advertisement are from companies that compensate Coverage.com in different ways. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Our goal is to keep information accurate and timely, but some information may not be current. Your actual offer from an advertiser may be different from the offer on this advertisement. All offers are subject to additional terms and conditions.
Mortgage

Get personalized home insurance quotes

Answering a few quick questions to check your availability with Erie
Location-Icon
Your information is kept secure
Caret DownCaret Up
Caret DownCaret Up
Field is required
Powered by Coverage.com (NPN: 19966249)
Insurance Disclosure

Coverage.com, LLC is a licensed insurance producer (NPN: 19966249). Coverage.com services are only available in states where it is licensed. Coverage.com may not offer insurance coverage in all states or scenarios. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Quick Facts
Moneybag
$382/year
average savings through Bankrate
Two Thirds
2 out of 3 homes
are underinsured
Insurance Home
1 out of every 20
insured homes makes a claim each year
Circle Check
100% of homes
need insurance before getting a mortgage
Mortgage

Leaving so soon? Your custom quotes are just minutes away.

Erie life insurance

Erie offers four life insurance products: term life, whole life, universal life and Erie’s exclusive ERIExpress Life. Erie’s term life insurance may be a good option for those who want a fixed coverage term and intend for the policy to pay for expenses that may be burdensome to loved ones, such as funeral costs and mortgage or credit card debt. 

Whole life and universal life have no fixed terms, but universal life offers the most flexible death benefit. Erie’s unique ERIExpress Life policy may be ideal for people looking for a life insurance quote with a simplified application and fast approval.

Pros and cons of Erie life insurance

Pros
  • Multi-policy discounts available for policyholders with a life and home or auto policy.

  • ERIExpress may be available without a medical exam.

  • Variety of policy types to choose from

Cons
  • Only one rider advertised to customize coverage.

  • Online quoting is not available

  • Only writes policies in 12 states and the District of Columbia

Erie life insurance endorsements

The best life insurance company may be different for everyone, and each policy type serves a different purpose. Life insurance endorsements, also called riders, may modify and extend your life insurance coverage. 

Erie's life insurance coverage only offers one rider: a long-term care rider. Erie’s long-term care rider is only available for universal and whole life insurance policies. The long-term care rider provides an accelerated death benefit, which pays a portion of your policy’s death benefit to help pay medical expenses incurred following a covered accident or illness that requires long-term care. The cost of life insurance with any company will depend on several factors such as age, policy type and health.

Advertising Disclosure
This advertising widget is powered by HomeInsurance.com, a licensed insurance producer (NPN: 8781838) and a corporate affiliate of Bankrate. The offers and clickable links that appear on this advertisement are from companies that compensate Homeinsurance.com LLC in different ways. The compensation received and other factors, such as your location, may impact what ads and links appear, and how, where, and in what order they appear. While we seek to provide a wide range of offers, we do not include every product or service that may be available to you as a consumer. We strive to keep our information accurate and up-to-date, but some information may not be current. Your actual offer terms from an advertiser may be different than the offer terms on this widget. All offers may be subject to additional terms and conditions of the advertiser.

Compare life insurance providers quickly and easily

Answer a few questions to check availability with Erie

Location-Icon
Your information is kept secure
Caret DownCaret Up
Please select age
Caret DownCaret Up
Please select Coverage amount
Caret DownCaret Up
Please select Policy type
Powered by HomeInsurance.com (NPN: 8781838)
Insurance Disclosure

This advertising widget is powered by HomeInsurance.com, a licensed insurance producer (NPN: 8781838) and a corporate affiliate of Bankrate. HomeInsurance.com LLC services are only available in states where it is licensed and insurance coverage through HomeInsurance.com may not be available in all states. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. The information on this site does not modify any insurance policy terms in any way.

Bankrate
Why Lemonade? It's a fresh twist on life insurance: easy, accessible and affordable.
See more providers in
Choose from insurers in

Compare Erie with other insurers

Erie offers a variety of auto, home and life insurance products, but it does not write policies in all states. Comparing car insurance rates and other insurance products between different companies can help you find the best price. If you live outside Erie’s service area or need an insurer that offers a more diverse portfolio of products, you might consider getting an online car insurance or home insurance quote from one of these carriers:

Badge 1 Featured

Erie

Erie
Rating: 4.2 stars out of 5
4.2
Caret Down

Cost & ratings

Rating: 4.6 stars out of 5
4.6

Coverage

Rating: 3.9 stars out of 5
3.9

Support

Rating: 3.8 stars out of 5
3.8

Allstate

Allstate
Rating: 4.1 stars out of 5
4.1
Caret Down

Cost & ratings

Rating: 3.8 stars out of 5
3.8

Coverage

Rating: 4.5 stars out of 5
4.5

Support

Rating: 4 stars out of 5
4.0

Travelers

Travelers
Rating: 4.2 stars out of 5
4.2
Caret Down

Cost & ratings

Rating: 4.1 stars out of 5
4.1

Coverage

Rating: 4.2 stars out of 5
4.2

Support

Rating: 4.4 stars out of 5
4.4
OVERVIEW
Info
Allstate sells car and homeowners policies in Washington, D.C., Puerto Rico and all states except New Jersey. While Erie extends a multi-policy discount to policyholders, Allstate offers more ways to potentially reduce your premium. For instance, if you switch to Allstate, you might earn up to a 10 percent discount, plus an additional 10 percent savings each time you renew your policy. Allstate also offers a robust mobile app that allows policyholders to file claims virtually.
Unlike Erie, Travelers offers optional rideshare coverage and gap insurance. Travelers extends many potential home insurance discounts including discounts for purchasing a new home and owning a LEED-certified green home. However, Travelers ranks much lower than Erie in the 2023 U.S. Home Insurance Study and does not sell life insurance products.
STANDOUT FEATURES
Info
Badge
Safe driving rewards
Auto Car Guides
Teen safety training program
Online
Mobile and online claims support
Location
Local agencies available
Loan
Numerous potential discounts
Badge
Robust coverage options
AVG FULL COV. AUTO RATE
Info
$2,936 $1,761
JD POWER AUTO SCORE
Info
889/1000 854/1000
AVG HOME RATE
Info
$1,600 $1,573
JD POWER HOME SCORE
Info
809/1000 790/1000
AM BEST RATING
Info
A+(Superior) A++(Superior)

Is Erie a good insurance company?

Erie insurance reviews and ratings from third-party agencies like AM Best indicate excellent financial strength ratings, which represents a strong historical ability of being able to honor claim payments and other financial obligations. The company also earned high marks in J.D. Power’s customer and claims satisfaction studies. Data from the NAIC Complaint Index shows that Erie has scores that are far lower than the baseline. This could indicate that customers are overall satisfied with the service they received from this company.

While Erie includes some perks in its standard auto insurance policies, like roadside assistance and rental car reimbursement, the carrier falls behind in the market by not offering a comprehensive mobile app or telematics program.

Erie’s standard homeowners policies feature guaranteed dwelling replacement cost coverage, which most insurers only offer as an endorsement, but they extend few optional coverages and discounts. Overall, Erie offers a solid portfolio of auto, home and life insurance products, but the provider only writes policies in a handful of states.

Erie customer satisfaction

Researching third-party ratings may help you decide which insurer best fits your needs. J.D. Power produces annual studies that rate and rank insurers based on their customer satisfaction in various categories, such as customer service and claims, based on a 1000-point scale. 

Agencies such as AM Best, Moody’s and Standard and Poor’s analyze the financial strength of insurers and produce ratings that may indicate the financial strength of individual companies. These rankings range from poor to superior. 

Lastly, the National Association of Insurance Commissioners (NAIC) produces an annual complaint index report to track the prevalence of complaints lodged against insurance companies. The index employs a baseline of 1.0. Scores below 1.0 indicate that a provider had fewer complaints than expected for a company its size and vice versa.

Study or Rating Agency Erie Industry average
2023 J.D. Power Digital Experience Study - Service 663/1,000 702/1,000
2023 J.D. Power Digital Experience Study - Shopping 530/1,000 521/1,000
AM Best rating A+ N/A

Erie earns high customer satisfaction scores in the regions it writes policies in. In the 2023 J.D. Power Auto Insurance Study, it earned the top rank in the Mid-Atlantic and North Central regions, and the second-highest rank in the Southeast. In the 2023 J.D. Power U.S. Auto Claims Satisfaction Study, Erie ranked second in the market, with an overall customer satisfaction score of 902 out of 1,000.

J.D. Power Auto Claims Satisfaction Study

Erie customer complaints

The NAIC (National Association of Insurance Commissioners) complaint index provides consumers with a comparative measure of an insurance company's complaint history relative to its market size. Established on a baseline score of 1.00, a company with an index below this threshold has received fewer complaints than average for its size, whereas an index above 1.00 suggests more complaints than average. Importantly, the NAIC differentiates between product types, such as auto, or home insurance, by appointing different indices ensuring that consumers have a clearer perspective of a company's performance specific to each insurance category.

Erie Insurance's auto insurance complaint index has steadily improved over the past three years based on NAIC annual benchmarking. In 2022, Erie scored 0.60, meaning it received well under the industry standard of complaints (indexed at 1.00) for its private passenger insurance. This was improved from 0.73 in 2021 and 0.79 in 2020. With scores well below the industry benchmark, Erie demonstrates a strong and improving regulatory compliance and customer satisfaction track record for its auto insurance offerings.

Erie's homeowners complaint index has remained well below the industry benchmark, with its 2022 score indicating less than half of the typical issues at just 0.38 in 2022. This follows a score of 0.28 in 2021 and 0.45 in 2020.

Other Erie tools and benefits

  • Life insurance calculator: Erie provides a life insurance calculator on its website to help customers decide which type of policy may best fit their needs. From there, customers can request to be paired with an independent Erie agent to get a quote.
  • Business insurance products: Erie also offers business insurance, including business automobile insurance. Business policies may protect a variety of businesses, including breweries, contractors, religious organizations, retailers and veterinarians.
  • Financial services: Erie offers Medicare supplemental coverage (Medigap) and retirement accounts, including annuities and individual retirement accounts (IRAs).
  • Renters, condo and mobile home insurance: Erie offers a variety of insurance policies for other dwellings and living situations.
  • Flood insurance: Homeowners who live in a flood zone or anywhere that experiences occasional flooding may want to consider flood insurance, since flooding is not included in a standard home insurance policy. Erie sells flood insurance backed by a federally funded flood carrier, American Bankers Insurance company.
  • Personal valuables insurance: This coverage may be purchased to financially protect jewelry, art, sports equipment, collections, musical instruments and more.

Frequently asked questions about Erie

Clock Wait
46
years of industry expertise
Search
122
carriers reviewed
Location
20.7K
ZIP codes examined
Dollar Coin
1.2M
quotes analyzed
Written by
Shannon Martin
Writer, Insurance

Shannon Martin is a licensed insurance agent and Bankrate analyst with over 15 years of experience in the industry. She enjoys helping others navigate the insurance world by cutting through complex jargon and empowering readers to make strong financial decisions independently.

Edited by Editor, Insurance
Reviewed by Director of corporate communications, Insurance Information Institute