Aven
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Prosper is worth a look if you’re hoping to borrow a bigger chunk of your equity (up to 90 percent of the property’s value). This online lending platform is also a good pick if your credit isn’t in pristine shape; the company considers credit scores as low as 640.
Prosper is a peer-to-peer lending platform: It doesn’t fund loans itself, but connects borrowers with a group of investors or an investment company that will. A pioneer in P2P when it launched in 2005, Prosper originally focused on personal loans, but the company has become a notable name in the home equity lending space in recent years, handling more than $500 million worth of HELOCs and home equity loans. All home equity products are underwritten and issued by Prosper’s lending partners. The company operates completely online — there are no physical branches available to visit.
Prosper offers the following home equity products:
Because of its low rates and no-closing-cost options, we gave Prosper a 5 out of 5 for affordability.
Because Prosper accepts credit scores as low as 640, but only offers home equity products in 15 states, the company scores a 4.3 out of 5 for availability.
We gave Prosper a 3.8 out of 5 for its borrower experience, taking a slight hit for its lack of physical branches and limited customer support hours.
How easy is it to contact Prosper?
When you call Prosper’s home equity division, you’ll be asked to provide some personal information to locate your account. If you aren’t a customer yet, you can choose to speak with an agent — which, in our experience, took a little over a minute. When we reached a representative, they quickly answered our questions about getting a HELOC through Prosper.
Prosper receives rave reviews on Trustpilot: Based on more than 13,000 reviews, the company has a 4.6 out of 5 rating with many customers commenting on the speed and ease of the application process. The company is accredited by the Better Business Bureau and has an A+ rating with the organization.
In September 2025, Prosper revealed that it suffered a data breach, which according to some reports affected more than 17 million customers and loan applicants. Prosper reported that “confidential, proprietary and personal information, including Social Security numbers,” was obtained in the breach.
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Selected lender
Prosper
Bankrate score
4.4
Bankrate scores are objectively determined by our editorial team. Interest rates, fees, loan terms, borrower requirements and customer service are some of the factors that make up Bankrate's score.
Customer score
N/A
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate. To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
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Bankrate score
Bankrate scores are objectively determined by our editorial team. Interest rates, fees, loan terms, borrower requirements and customer service are some of the factors that make up Bankrate's score.
Customer score
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate. To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
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Bankrate score
Bankrate scores are objectively determined by our editorial team. Interest rates, fees, loan terms, borrower requirements and customer service are some of the factors that make up Bankrate's score.
Customer score
Star ranking and total number reflects the lifetime customer reviews received while this lender has been an advertiser on Bankrate. To help serve you with relevant information, the customer reviews shown are limited to only those that this advertiser has received during the past 12 months.
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