Comerica Bank: 2026 Home Equity Review

Affordability: 3.4 stars

While Comerica Bank offers competitive APRs and a relatively attractive introductory rate, it receives a 3.4 out of 5 for affordability, primarily due to its fees.  

• APR: Comerica Bank currently advertises starting APRs below the current average HELOC rates. This starting rate assumes, however, that the borrower qualifies for a 0.25 percentage point discount for setting up and maintaining automatic payments from a Comerica Bank deposit account before opening the HELOC.
• Introductory APR: FlexLines come with a dramatically reduced APR for the first six months.
• Fees: For borrowers who open a FlexLine of $500,000 or less, Comerica covers title, property evaluation and other fees. In the first year, a $50 annual fee is waived for all borrowers ($80 in California). Texas has no annual fee. A $100 fee is assessed if you want to transfer a variable-rate balance to fixed-rate repayment in Comerica’s five covered states, excluding Texas. If an account is paid off and closed within the first two years (or three years in California), you must reimburse Comerica for some fees and pay an early termination fee. The fee is less than 1% of the approved line amount, or $350 in AZ, FL and MI, or $500 in CA. There’s no fee in TX.

Availability: 3.3 stars

Because Comerica Bank doesn’t offer home equity loans, only offers HELOCs in a handful of states and isn’t forthcoming with its credit score requirements or loan minimum, we gave it 3.3 out of 5 for availability.

• Licensing: Comerica is licensed to provide HELOCs in Arizona, California, Florida, Michigan and Texas — a small footprint, but those states include a third of the U.S. population.
• Credit score: No Comerica team member we spoke with was able to disclose the bank’s credit score requirements.
• Loan minimum: Comerica Bank did not disclose its minimum HELOC amount when contacted.
• Draw requirement: FlexLines only have a draw requirement in Texas. There, the minimum draw is $4,000, as required by state law.

Borrower experience: 4.3 stars

The Comerica team is reachable by phone and at branch locations, and prospective borrowers can also apply online. But the bank lost points for its lack of consumer loan customer service on the weekends and for not having a dedicated phone number for HELOC applicants. 

• Rate transparency: Comerica Bank has a landing page that shows potential borrowers the starting APR (and the regular APR thereafter) for HELOCs in their state. 
• Convenience: To start a FlexLine application, borrowers can apply online, visit a branch location or apply over the phone. After submitting the application, you'll be contacted by a Comerica loan processor.
• Customer service: Comerica has one helpline for consumer loans, but it's designed for people who already have a HELOC. You can call 855-451-9201 from 7:00 a.m. to 7:00 p.m. ET Monday through Friday (no weekends). New borrowers are encouraged to apply online or visit a local Comerica banking center.
• Fixed-rate options: While Comerica FlexLines have adjustable rates (as do most HELOCs), borrowers can convert some or all of their balance to a fixed-rate loan for repayment.

Comerica Bank has been accredited by the Better Business Bureau (BBB) since 1984 and has an A+ rating. That said, as of this writing, the bank has a consumer rating of 1.06 out of 5 stars, with users reporting poor customer service. Comerica also earns1.7 stars on Trustpilot, where complaints similarly focus on customer service issues.