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Switching online brokers: Here’s how to move your investments to a new account

How to switch online brokers
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Investing is more popular than ever, with many online brokerages experiencing robust growth through the COVID-19 pandemic. Thus, it’s no surprise that people also have more choices than ever in selecting where to trade their stocks, funds and more. And with so many brokerages vying for a piece of the enormous investment portfolio pie, many have slashed fees, among other incentives.

Thanks in part to all of this competition, online brokerages have several benefits. Many offer no commissions and allow you to buy fractional shares — as small as one one-hundred-thousandth of a share. Thus, you don’t have to shell out $1,000 or more for a single share.

As a result, you may want to consider switching brokers, especially if you have accounts at an older brokerage that still charges high fees. However, simply selling your shares at your current broker and transferring cash to the new one could result in a number of issues. And while the process isn’t always easy, it can be well worth it if you are paying high fees.

When should you consider switching brokers?

Switching brokers isn’t a minor decision, especially if you have a large portfolio. But there are many reasons why you may want to switch. Your existing broker may have any number of issues:

  • High fees/commissions. Many brokers today have very low or no commissions. The same is true for monthly fees, inactivity fees, and minimum balances. If your broker is burdening you with any of these, it may be time to look elsewhere.
  • Poor or minimal customer service. In contrast to the above point, customer service is also important. If your broker charges no fees whatsoever, it may not offer much in the way of customer service. For some traders and investors, that’s no problem. But if you occasionally need help from customer service, it’s important to work with a broker that offers it.
  • Outdated website. User experience on broker websites can vary greatly. Some offer advanced trading tools, an easy-to-use interface, and extensive educational tools. If your broker’s website is arcane and difficult to use, it might be time for a change.
  • Limited investment options. Not every broker is created equal in terms of investment options. One example of this is some offer international stocks, but not all do. If the investments you want to make are not available with your broker, you may want to shop around.

A new broker can offer more favorable options for any of the above, which would be an added benefit of switching. One potential downside is that some brokers have their own funds which may not be available with a different broker. Thus, before pulling the trigger, you should do your own research and consult a tax professional where appropriate.

How to transfer brokerage accounts

Switching brokers is not uncommon for any number of reasons, including those mentioned above. If you decide you do want to switch brokers, you have two ways to move your money.

Cash transfer

The most basic way to move your investments from one broker to another is a cash transfer. If you have a brokerage account, this isn’t too difficult; you simply sell all of your securities and then move the cash to the new brokerage. You may not even need help since you can withdraw the cash. Then, you can invest the money how you choose at your new broker.

If you have a lot of securities though, this approach can be cumbersome, and selling could trigger taxes on any capital gains.

In-kind transfer

Fortunately, there is a way to transfer your shares without having to sell. In fact, there is a special clearinghouse meant just for this process called Automated Customer Account Transfer Service (ACATS). These transfers are commonly referred to as in-kind transfers.

When your account undergoes an in-kind transfer, it essentially means “as is.” In other words, all of your shares, buy/sell history, and cost basis are transferred to the new broker just as they were at the old one.

The easiest way to complete an in-kind-transfer is moving an account to a new account of the same type. That means if you have a taxable brokerage account, it should be transferred to another taxable brokerage account. The same applies to a traditional IRA, Roth IRA, and so on. While it is possible to transfer to a new account of a different type, it may delay the process. Plus, you may have to provide additional documentation proving ownership in this situation.

It’s also important to have the right paperwork when switching brokers. You will need to fill out a transfer initiation form with the new broker, also called the receiving broker. This will ensure you not only avoid unnecessary fees but also that the process won’t be delayed.

When filling out your transfer initiation form, you will need key pieces of information, such as:

  • Name
  • Account number
  • Social Security number
  • Previous broker’s information
  • Whether this is a full or partial transfer

Another thing to keep in mind is that while this form is going to the new broker, it should match the information on file with the old one. If you had a name change, for example, you should use the name on file with the old broker. You can always change it later with the new broker if necessary.

If you’d like to complete an in-kind transfer, reach out to your new broker to start the process.

Here are the steps involved:

1. Contact your new broker

The new broker will be more than willing to help since they want your money invested with them. Ask about their process and let them know what you are planning to move. Also ask about any incentives or promotional bonuses they may have. This would be a good time to open an account with them if you don’t already have one.

2. Gather information from your old broker

You will also need your most recent account statement from the old broker, as well as your buy/sell history. The latter is important because it will help you avoid tax issues if any of the information is lost in the transfer. You will also need the cost basis for your existing securities.

3. Wait for the new broker to move your account

Thanks to ACAT, you shouldn’t have to do anything while your account is being moved. The process normally takes three to six business days. Keep in mind that you will not have access to any of the securities being moved while the transfer is in progress.

4. Get acquainted with your new account

If you had opted for a cash transfer, you might still have quite a bit of work to do with your new broker. But with an in-kind transfer, you may just have a few basic items to take care of, such as ensuring your bank account is linked and setting up auto-deposit.

Beware of transfer fees

Something that is often overlooked when requesting an in-kind transfer are possible fees. Perhaps you are focused on the negatives of your old broker and how the new broker will be much better. Whatever the reason, many brokers charge a fee if you decide to have your account transferred. Not all do, but there may be a fee of up to about $150 for leaving your old broker.

On the other hand, some brokerages offer incentives encouraging people to switch. Although your existing broker may charge a fee to move your account, the incentive the new broker offers can more than make up for that fee. Some brokers offer bonuses of several hundred dollars. Read the fine print carefully on the new broker’s site to see exactly what’s needed to qualify for one of these promotional incentives.

Tax implications of switching brokers

One of the biggest reasons to let your new broker handle the account move via an in-kind transfer are the tax implications. If you opt for a cash transfer and sell all of your securities, you could trigger capital gains. And if you sell securities you’ve owned for one year or less, you may run into short-term capital gains, which have an even higher rate than the tax rate for securities owned more than a year.

In addition to the risk of selling securities for cash, there are unique tax implications if you are transferring retirement accounts. These accounts have special rules when transferring, including a custodian requirement. And if you are under the allowed retirement age, the transfer could be treated as a distribution if not handled properly. That may result in both taxes and penalties. Plus, if the transfer isn’t completed within 60 days, that, too, could trigger a distribution.

As you can see, there are quite a few tax considerations when moving your accounts. Your new broker will be familiar with the process and know how to handle it the right way. Thus, allowing them to take care of the transfer is the best way to avoid costly errors.

Bottom line

There are many reasons you may want to switch to a new broker, including high fees, poor customer service, or a frustrating website. Whatever the reason, you can transfer your account via cash transfer or an in-kind transfer.

If you work with your new brokerage on an in-kind transfer, the process shouldn’t be too difficult. Just be sure you do your research and have all the information needed to make the switch.

Thankfully, your new broker will do most of the heavy lifting once you start the process. And once they do, you’ll be ready to start using your new-and-improved account.

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Written by
Bob Haegele
Bob Haegele is a contributing writer for Bankrate. Bob writes about topics related to investing and retirement.
Edited by
Senior wealth editor