Fred Loya Auto Insurance Review 2021

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Fred Loya was founded in 1974 in El Paso, Texas. The company specializes in serving high-risk drivers, including individuals who have a poor credit score or bad driving record and cannot get standard insurance from a regular insurance carrier.

Today, Fred Loya serves drivers in a handful of states, including Texas, Ohio, California, New Mexico, Colorado, Georgia, Nevada, Illinois, Arizona, Indiana and Alabama.

Fred Loya car insurance

Fred Loya sells non-standard car insurance to the high-risk driver market. Because of that, the coverage options are extremely limited. There are no add-on coverages, and the company does not disclose which discounts are available. Overall, Fred Loya’s website lacks information on policy types, and what coverages high-risk drivers may need.

Types of coverage

Fred Loya sells full coverage and minimum coverage insurance, plus SR-22 insurance. Here is a more in-depth look at the coverage options available:

  • Basic coverage: Fred Loya offers full coverage car insurance, which includes collision, comprehensive, liability and medical payments coverage. Minimum coverage is also available, which just includes liability coverage.
  • SR-22 insurance: In some states, drivers who get their license suspended may need to get SR-22 insurance, which proves they meet the state’s minimum insurance requirements.
  • Personal injury protection: Personal injury protection (PIP) is required in no-fault states. With no-fault insurance, a driver’s insurance company will pay for their medical expenses and lost wages after an accident, regardless of who caused the crash.

Cost of Fred Loya car insurance

Because Fred Loya sells non-standard insurance, the average premium is extremely expensive. The average full coverage car insurance policy from Fred Loya costs $2,863 per year, and the average minimum policy costs $433 per year.

For comparison, the average cost of full coverage car insurance in the United States is $1,738 annually. That means a full coverage policy from Fred Loya Insurance could cost $1,125 more than what the American average driver pays. Many high-risk drivers choose to purchase minimum coverage insurance to keep costs low.

Minimum Coverage Full Coverage
$433 $2,863


On its website, Fred Loya mentions that it offers discounts, but does not disclose which discounts are available specifically. Here are some of the most common car insurance discounts that may be available through Fred Loya:

  • Claims-free discount
  • Good student discount
  • Car safety features discount
  • Defensive driving course discount

Reasons why Fred Loya is a great option

Fred Loya is a good option for high-risk drivers who cannot get car insurance from a preferred provider. This includes drivers who have been convicted of a DUI, have been caught driving without insurance, have multiple at-fault accidents on their record or have a poor credit score.

Unfortunately, Fred Loya auto insurance has more downsides than upsides. First, the company offers limited coverage, with no add-on policies or ways to customize a policy. In addition, the average full coverage policy premium is extremely expensive, and it is unclear which discounts are offered.

Another major downside of Fred Loya insurance is the small coverage area. The company only offers insurance in 11 states. On top of that, drivers have to work with an agent to get a quote, file a claim or make basic changes to their policy.

Fred Loya ratings, reviews, customer satisfaction and complaints

Fred Loya insurance reviews suggest that drivers should steer clear of this provider. The company is not rated by J.D. Power or AM Best, so it is difficult to determine how it compares to other insurance companies. However, the company has a C+ rating from the Better Business Bureau (BBB), with an average score of 1 out of 5 stars, based on 25 customer reviews. Customers complain about everything from poor claims handling, to high premiums, to unfriendly customer service agents.

Additional policies offered by Fred Loya

Fred Loya only sells car insurance policies at this time.

Frequently asked questions

What is the best auto insurance company?

The best car insurance company is different for every driver, based on coverage needs, budget, location and more. However, some of the best auto insurance companies that we recommend are Progressive, Allstate, Nationwide, USAA and Amica.

How do I file a claim with Fred Loya?

To file a claim with Fred Loya, drivers must call a customer service representative at 1-800-880-0472. The office hours are 7 am – 8 pm (MST) Monday through Friday, and 7 am – 4 pm (MST) on Saturday. Drivers will be asked to provide information about the claim and will receive paperwork to fill out and send back. A claims adjuster will reach out within 24 hours of receiving the report.

What do I need to get a quote from Fred Loya?

Fred Loya does not offer online quotes at this time. To get a rate quote, drivers must call a customer service agent or visit a Fred Loya insurance office near them. Drivers will be asked to provide some personal information, like their name, age and address, as well as information about their vehicle, including the make, model, year, mileage and VIN number.

Written by
Elizabeth Rivelli
Insurance Contributor
Elizabeth has two years of experience writing for insurance domains such as, The Simple Dollar, and NextAdvisor, among others. In addition to auto insurance, Elizabeth regularly writes about home insurance, renters insurance and life insurance. She also covers industry trends and general insurance education.