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Alliant Credit Union: 2026 Home Equity Review

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Updated on Feb 27, 2026

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Bankrate score

4.0

Rating: 4 stars out of 5
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0.0

Rating: 0 stars out of 5
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Alliant Credit Union overview

Originally founded in 1935 to serve United Airlines employees, Alliant Credit Union is now one of the largest credit unions in the U.S., with $20 billion in assets. Headquartered in Chicago, the organization serves more than 900,000 members with a broad lineup of products, including mortgage loans, credit cards, checking and savings accounts, personal loans and an interest-only HELOC.

  • HELOC: Alliant Credit Union’s interest-only HELOC has a 10-year draw period and a 20-year repayment period. The variable-rate product has a minimum loan amount of $10,000 (or $25,001 in Washington, D.C. and Wisconsin). You can also borrow up to 85% of your home’s value, depending on where you live. Your HELOC interest rate will be higher if you don’t set up automatic payments.

How Bankrate scored Alliant Credit Union

Affordability: 4 stars

Alliant Credit Union scores 4 out of 5 stars for its minimal fees and its lower APR.

  • APR: Alliant’s interest rates are competitive and below Bankrate’s averages.
  • Fees: Alliant Credit Union doesn’t charge application, appraisal or closing fees on HELOCs up to $250,000. Lines over $250,000 incur a $1,000 flat fee. The HELOC has a $50 annual fee after the first year, and a $200 termination fee if canceled or closed within the first 36 months. If you’re refinancing an Alliant HELOC, there is also a $250 fee if you don’t increase the amount by at least $10,000.

Availability: 4 stars 

Despite its limited footprint — in just half the country — Alliant scores 4 out of 5 for availability because of its low loan minimum.

  • Licensing: Alliant is licensed to provide HELOCs in 25 states: AZ, CA, CO, CT, FL, GA, HI, IL, IN, KY, MA, MI, MN, MO, NC, NJ, NV, NY, OH, PA, TN, UT, VA, WA and WI, plus Washington, D.C.
  • Credit score: An Alliant representative told Bankrate that they could not disclose their minimum credit score requirement, but said they consider a borrower’s complete credit profile.
  • Loan minimum: Wisconsin and Washington, D.C. require a $25,001 minimum; all other states allow a $10,000 minimum, which is low by home equity lending standards.

Borrower experience: 4.2 stars

Alliant earns 4.2 out of 5 stars because of its 24/7 member care phone number and fully remote closing process.

  • Rate transparency: Alliant’s website doesn’t display customized rates; it only shows one standard rate for its interest-only HELOC.
  • Convenience: Alliant offers a fully remote closing for HELOC borrowers. Documents are sent electronically and via FedEx for signature, and the HELOC is then funded without an in-person visit to an office.
  • Customer service: All service is virtual, as Alliant doesn’t have any physical branch locations. Member care is available around-the-clock by phone at 800-328-1935.
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How easy is it to contact Alliant Credit Union?

There are two primary ways to contact Alliant Credit Union: online or by phone at 800-328-1935 (available 24/7). When we called, a representative quickly answered several basic questions. Alliant also offers a virtual chat assistant, which wasn’t particularly helpful. During testing, it was unable to answer simple HELOC-related questions or direct us to relevant information on the website.

Alliant Credit Union reputation

Though Alliant Credit Union boasts an A+ ranking with the Better Business Bureau, customer reviews on the BBB site rank only 1.41 out of 5 stars at the time of this writing. The organization’s TrustPilot score is higher but still poor, at 2.8 stars. Users mostly complained about customer support.

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In the news

In June 2025, Alliant Credit Union appointed Mike Dobbins, a 30-year financial services executive, as its new CEO.

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Loan amount

Starting at $10,000

Min. credit score required

Undisclosed

Repayment terms

10-year draw period and 20-year repayment term for interest-only HELOCs, 7-year draw period and 8-year repayment term for standard HELOCs

Funds available in

Undisclosed

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