Wells Fargo Bank Review
See how often this lender beats the typical offer on 2025 loans.
How Bankrate scores Wells Fargo Bank
- Price competitiveness
How often this lender's borrowers pay at or below the typical price for a comparable loan.
4 out of 5 - Amount of overpayment
How much extra borrowers ended up paying with this lender compared to the best price for a comparable loan. A higher percentile score is always better.
4 out of 5 - Customer complaints
How often consumers complain about this lender, and whether they get relief.
1%2 out of 5 - Where and what they lend
How many states and loan types this lender serves.
100%5 out of 5
No lender can pay for a higher Bankrate Rating. Every score comes from the same data and criteria.
2025 ratings, across all four measures
A few more details worth knowing
Though these don't affect the star rating, we show them so you have the full picture.
For applicants age 62 and older, we measure two things: whether this lender denies them more often than its own lending patterns would predict after accounting for loan size, income, debt-to-income ratio, and loan type; and whether it lends to them at rates similar to comparable lenders. Neither of those two measures fell outside the expected range. Credit scores are not available in this dataset, so they are not included in the analysis. Because that variable is held constant across all lenders, it should reduce the extent to which missing credit-score data affects comparisons between them.
We looked at how often a lender's applications end up as closed loans, not counting any that were denied or the applicant withdrew. At this lender, 90% to 95% did, which might mean some quoted terms changed before closing, some applicants stepped away, or both.
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What Bankrate's editors think
Wells Fargo’s real edge is scale: with over 4,000 branches, it’s one of the few lenders where full-service banking and home financing happen under the same roof. That relationship pays off financially, too. You can earn up to $1,000 toward closing costs by keeping $20,000 to $249,999 in qualifying assets at the bank, and unlock a tiered rate discount once balances hit $250,000, scaling from 0.125 percentage points at that threshold up to 0.5 percentage points for balances of $1 million or more.
Wells Fargo also backs two stackable homebuyer grants worth up to $15,000 combined: a $10,000 Homebuyer Access grant for buyers earning up to 120% of the area median income (AMI), plus a separate closing-cost credit of up to $5,000 for those at or below 80% AMI. Both are limited to a specific, growing list of participating metro areas — not available everywhere Wells Fargo lends.
That branch network gives Wells Fargo geographic reach few lenders can match. But it also draws a relatively high rate of consumer complaints, about 9 per 1,000 loans, and only 6% of those end in relief for the borrower.
At a glance
Good for existing Wells Fargo customers with at least $20,000 in savings or investments there, since relationship discounts start at that threshold. Not a good fit if you’re rate-shopping without a Wells Fargo relationship in place, given the bank’s complaint volume runs well above most lenders it’s rated against.
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Figures are drawn from public lending and complaint data and weighted by loan volume.
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