Sage Mortgage Mortgage Review 2020

By Erik J. Martin

About our reviews

Bankrate’s editorial team researches, reviews and rates lenders to help you find one that fits your needs. Our experts consider a range of factors, including rates, loan types, time to close, fees and more. Reviews are updated regularly. Bankrate is an independent, advertising-supported comparison service. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy.

Sage Mortgage

Bankrate Score

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4.0

User reviews
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( 8 )

4.0

Please note: In response to the coronavirus pandemic, lenders are changing their requirements continuously. Although we strive for accuracy at the time of publication, please be sure to check with the lender for updated details on down payments, credit scores, etc.

Sage Mortgage is an online mortgage broker that works with multiple wholesale lenders. The broker was founded in 2020 and is headquartered in Fort Mill, South Carolina.  Borrowers benefit from Sage’s proprietary, 100 percent digital experience, which includes the ability to apply, upload supporting documents and select product and pricing all in the same session. Through Sage Mortgage, borrowers are assigned a dedicated loan officer as soon as they transfer from Bankrate, an affiliate company, so borrowers can get their questions answered at any step in the process. Editor’s note: Sage Mortgage is owned by Bankrate parent company Red Ventures but had no influence in Bankrate's review. Bankrate's editorial team operates independently and has standards in place to ensure the information in this review is accurate and unbiased.

Nationwide availability

Available in California, Colorado, Florida, Minnesota, North Carolina, Oklahoma, Oregon, South Carolina and Texas

Minimum credit score

660 for conventional loans

Loan types

Conventional fixed- and adjustable-rate mortgages; conventional and FHA fixed-rate refinances for both cash-out and rate-and-term refinancing

Pros

  • Works with multiple wholesalers to offer competitive rates and fast cycle times
  • Borrowers can complete a quick and easy application online 24/7, 365 days a year
  • Dedicated loan officer works with borrowers throughout the entire process
  • Most mortgages close within 28 days

Cons

  • Doesn’t offer VA loans
  • Doesn’t offer jumbo loans
  • Doesn’t offer home equity loans or HELOCs

Find your mortgage match

Get paired with your best mortgage offers in 2 minutes or less.

Sage Mortgage overview

Loan types

  •   Conventional fixed and adjustable mortgages for home purchases
  •   Conventional and FHA fixed refinance mortgages for both rate-and-term and cash-out transactions

Lender fees

Depending on the amount of your loan and where you live, fees vary between $995 to $1,050 in certain states and $2,750 to $5,500 in others. Lender requirements have changed continuously as a result of the pandemic, so be sure to consult with your loan officer for the latest fees and costs.

Minimum borrower requirements

For conforming loan amounts between $150,000 and $510,400, borrowers need a minimum credit score of 660 and can have a maximum debt-to-income (DTI) ratio of 50 percent and a maximum loan-to-value (LTV) ratio of 90 percent.

Get started with Sage Mortgage

Borrowers can create an account, run credit, submit an application and upload supporting documents online at SageMortgage.com, all in the same session. If you apply online, a dedicated loan officer will contact you. Your loan officer is available to answer any questions and explain next steps in the process.

Hours

Apply online 24/7, 365 days a year Call a loan officer: Monday - Friday: 8 a.m. - 10 p.m. EST Saturday and Sunday: Closed

Sage Mortgage consumer rating and reviews

4.0 reviews
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75% recommended

Customer Service Rating

Knowledge
4.3
Level of service
4.3
Professionalism
4.0
Responsiveness
4.3
0 out of 0 rates honored
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(8 reviews)
5 Star
4 Star
3 Star
2 Star
1 Star
6
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2

The reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.

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Showing 8 of 8 Reviews
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Patrick
Charlotte, NC

6/11/2020

Knowledgeable and Responsive

I worked with Sage on a mortgage refinance and am so glad that I did! I had avoided refinancing for a while because I didn't really understand the market. The team was really patient in making sure I knew what I was getting with my new loan and was very hands on in helping me explore all of the ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Garry Vaneman
St Augustine FL

6/18/2020

Professional Gentleman

We refinanced our mortgage and Mark Kasim was is the contact Who coordinated our information. Mark is a true professional in every way and helped us immensely. I would highly recommend your company and especially Mark to anyone who is considering a refinance.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Dan
Myrtle Beach

7/30/2020

Incredible to work with - thanks Christina!

It was a pleasure to work with Sage Mortgage from start to finish! Great customer service. Fast response times. Christina Techeira was our loan officer, can't recommend her enough. Thanks! Dan & Nora

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Summer
Davie, FL

7/30/2020

Great Experience and Great Rate!

We found Sage Mortgage here on BankRate for their competitive APR Rate. I was a little skeptical because we had not heard of them before but we gave them a chance it was it a great and smooth experience! We dealt with Christina and she was knowledgeable, patient, & kind! The rest of the process was ...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Bo B.
Charlotte, NC

8/5/2020

Top Notch

Mark (my originator) and Lennys (the processor) are a dream team. The entire process happened efficiently and with as much interaction as I needed. I have had other mortgage experiences (bank and otherwise), but this was by far the best.

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Courtney
Charlotte, NC

8/31/2020

Great Mortgage Refinance with Sage Mortgage!

I just closed my mortgage refinance with Sage Mortgage and I couldn't be happier. I got such a great rate and even better service. From step one through to close, it was a smooth and easy process. Sage beat the rate of my existing lender as well as the other places that gave me quotes. I had a v...

Knowledge
5.0
Level of service
5.0
Professionalism
5.0
Responsiveness
5.0
Rates honored:
Yes
Would recommend:
Yes
Mortgage closed:
Yes
Closed on time:
Yes
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Mortgage Refinancer
North Carolina

7/17/2020

Seemed Scammy

Communication seemed good up front until the very end, where a communication error on their end was supposedly going to cost me ~$1,400 to continue the refinance process. Clearly this was a deal breaker, and wasted 3 weeks of my time working on this. 1/10 would not recommend. No effort was made t...

Sage Mortgage replied to this:
"We're sorry that you had a bad experience. Please email support@sagemortgage.com, so we may properly identify what occurred and address this matter accordingly. Client satisfaction is our priority, we are sorry for the experience that you had with Sage and will aim to use this as a learning opportunity for our team."
Knowledge
3.0
Level of service
1.0
Professionalism
3.0
Responsiveness
3.0
Rates honored:
No
Would recommend:
No
Mortgage closed:
No
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Joey
Asheville, NC

7/27/2020

Scammers

Bankrate recommended this company as best rates for a refinance. I sent them all of my personal information, but they never responded to my phone calls, text messages, and messages through their website. I am really worried this is a scam or fake company. Why is Bankrate recommending this company?

Sage Mortgage replied to this:
"We're sorry that you had a bad experience. Please email support@sagemortgage.com, so we may properly identify what occurred and address this matter accordingly. Client satisfaction is our priority, we are sorry for the experience that you had with Sage and will aim to use this as a learning opportunity for our team."
Knowledge
1.0
Level of service
1.0
Professionalism
1.0
Responsiveness
1.0
Rates honored:
No
Would recommend:
No
Mortgage closed:
No